AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2978 results found
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Quickfind does not group my emails sent in my folder
Please improve AOL Gold to old version which worked good
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Ibuprofen report on risks of the drug aol news last February 8, 2018. Please post it again on welcome screen.
Ibuprofen report on risks of the drug aol news last February 8, 2018. Please post it again on welcome screen.
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It's no longer possible to "break" the blue bar when replying to quoted text. Just one more way Gold is inferior to previous versions.
It used to be possible to add replies between lines of quoted text by pressing Enter, and a new line would open with no blue bar, but that doesn't work anymore. There is also no option anymore to use <<(text)>> to quote text instead of the blue bar. It's the blue bar, or nothing. Every day I discover more reasons to ditch AOL Gold and use some other email program. The new Gold is inferior in so many ways to earlier versions.
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I am struggling with your new AOL Gold as items I used a lot, like being able to have the address book in my carousel tray to link quickly.
I have been a loyal AOL member for over 20 years, much to the chagrin of many others telling me to get with it. I am struggling with your new AOL Gold as items I used a lot, like being able to have the address book at top of page to use link quickly as I use it a LOT in my work (real estate). Now I have to go to mail, and hit Address to get to the addresses. It takes more time now than before. I also like just having a "send" file, not have it clutter my…
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Again, please bring back ' tile ' under ' window ' in toolbar as in previous versions.
Again, please bring back ' tile ' under ' window ' in toolbar as in previous versions.
An old saying " If it ain't broken , don't fix it. "
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Email pages should be numbered at top right as they always have been
Please restore numbered email pages
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YOU NEED TO MAKE YOUR SOFTWARE COMPATIBLE WITH ALL ANTIVIRUS I HAVE BEEN A CUSTOMER FOR MANY YEARS NOW YOU WANT TO CHARGE ME AND
HAVE TO REINSTALL EVERY DAY NOT GOOD CUSTOMER SERVICE !!!! NEEDS TO WORK WITH ALL ANTIVIRUS NOT JUST YOURS THIS IS TOTAL ***!!!!!!!!!!! I HAVE BEEN A CUSTOMER FOR A LONG TIME THIS JUST AINT RIGHT TIME TO CALL THE FCC
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AOL USELESS TECH SUPPORT + DEAF TO SUBSCRIBERS WISHES !
all tech support wants to blame problems with gold on users computers - standard scripted solutions , reload gold , restart , clear cache , clear cookies , reset location , + etc. - NONE work to cure problems that are built into gold by AOL by amateur + incompetent programmers - AOL does not listen or do anything about ALL the topics posted on this forum - ignorant of long time paid subscribers - AOL is thumbing their nose at all longtime loyal users !
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Maximize all, Print button, Personalized Welcome page.
There should be an option to have all the windows like read, write, favorites, news to open up automatically in full screen when opening AOL.
The print icon on the top right bar that appeared on each page was very useful -please put it back!
I want to change the welcome page of AOL to Huffington post - Black Voices like it was before in order to open automatically when
I started Aol but all I managed to do is to make it a homepage that I have to click on each time. -
Extend the Trail period
Too many things that are no longer working .Should at Least have the same functions as the Free version .
Extend the Trial
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The "ignore" option in mail dropdown box no longer works. I used a lot to mark multiple emails as read .
How can I mark multiple emails as "read" without opening each one?
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one more thing on the address book - address card...
On the old and better 9.8.2, the address card to the right of the contacts was 1. a larger box and 2. we could see more info!
What we see now without scrolling down is the name in a size 50 font. Why? Forced to scroll down the address card field, I see a giant Category followed by the listing of phone #s starting with the alphabetical FAX #. 9.8.2 showed us in a normal font 75% of the contact info yet now we see 5%. Wow, great Gold improvements.
Make AOL useful again!
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If you want me to really vote...then let me vote for more than one correction to your site
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Get rid of the mess!!!!
Get rid of the mess!!!!
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Download opens so that the files to which you want to download to requires you to move the entire screen so you can locate desired file.
Open the download files at top of box not at bottom
Not a novel idea unless you work for AOL GOLD -
Need back the different colors for each screen name
Prior to the "Gold", I was able to set a different color for the desktop of each user name. This was an easy way to know which user name I am on at any given time. I need to be able to send out emails to people from the correct user name, which I use some for personal and some for various businesses. Without this ability to have a color for each one, I need to keep clicking on the Welcome screen to see which user name I am on! This is ridiculous. I used to be able to go…
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Remove the x button on To Box on Gold
Remove the x button on To Box for different contacts. Maybe you should send everybody a fact sheet about whats different on Aol Desktop Gold from the Old Aol Desktop because not all customer don't have time calling and calling just to figure out this new version.
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- Don't see your idea?