AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Get rid of the point system! It means nothing except a popularity contest and that is NOT what AOL is supposed to be!

    The point system is a popularity contest and that's disgusting! If people don't like a post then, fine, thumbs down, but now giving points for the number of posts, the number of posts that are liked or read, is ridiculous, unfair, and totally disgusting. GET RID OF IT!

    192nd ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

    28th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. 192nd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Quit trying to get my cell phone number. That is one of the least secure forms of identity for me. Everybody seems to have that number.

    Quit trying to get my cell phone number. That is one of the least secure forms of identity. BTW, your content is soooooooooo biased it has zero integrity at this point. Just completely worthless.

    141st ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Improve Sounds!

    I am the one with the file of short, non-offensive wavs. I never heard from anyone about sending them to you and am not sure the best way to send them. PLEASE consider let me send them so you can consider them. I am 62 years old, not 15. The current sounds are not for my generation. PLEASE at least consider my plea. Contact me at *****@Aol.com so that I can send you the wavs, you can review them and consider weather you can use them. If you still do not want to use them, them so be it. But…

    141st ranked
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    Gathering Feedback  ·  0 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  6. #5 and #10 slots in your front page newsfeed are both taken by same filthy political attack ad. TAKE IT DOWN!!

    5 and #10 slots in your front page newsfeed both taken by same filthy political attack ad. TAKE IT DOWN!! This does not belong in a newsfeed even once, let alone twice!

    24th ranked
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    Gathering Feedback  ·  4 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  7. have an aol address to send a commendation letter. have been looking for one for the last week,

    new idea AOL ADDRESS TO SEND RECOMMENDATION LETTERS, JAJA BEEN LOOKING FOR THIS FOR A WEEK ALREADY. NON EXISTAANT

    192nd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

    84th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. signature

    AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.

    192nd ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. emoji idea

    I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?

    Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.

    167th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can Music to an AOL email or AOL mail attachment that play when it is open by recipient

    To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.

    141st ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

    121st ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. 70th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    13th ranked
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    Gathering Feedback  ·  16 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. 226th ranked
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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. AOL - you get dumber every day!!! REMOVE THEW STUPID PRINT PREVIEW!!!!!

    AOL - you get dumber every day!!! REMOVE THE
    STUPID PRINT PREVIEW!!!!!

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Print Preview

    Get rid of print preview or at least make a way to turn it off. It just adds extra steps to a process that is already too slow.

    261st ranked
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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. When saved Password is not accepted, why doesn't it save the TYPED in one?

    Several times, upon going to a Facebook URL, I get INCORRECT PASSWORD. I've TYPED in the new one, but AOL GOLD does not ask if I want to replace the old.
    When I went to settings>Browser>password .. There was no Facebook password saved?
    No matter how it was lost, why wasn't a "Want to Save PW asked?"

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. AOL Survey Does Not Show a Link

    Survey Link Not Working –

    I received an AOL Survey email with the following text:

    Note: If the survey link doesn’t work, check to see if your browser allows pop-ups.

    There is no link to click on.

    I called the AOL phone tech and she said the problem is with AOL.

    The link does appear on AOL Web mail.

    6/25/20

    226th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

    226th ranked
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    0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your experience. We are sorry to hear that you are having troubles with the AOL Desktop Gold, and we apologize for the inconvenience this has caused you. Our engineers are looking into this as we speak.

    If your browser crashes, please try the following steps to enhance your experience:

    a. Edit > Select Footprints to Clear
    b. Check the ‘Browser Cache’ box
    c. Restart ADG
    If the user had not previously checked the ‘Browser Cache’ clear footprint option, it can be restored using these additional steps
    d. Edit > Select Footprints to Clear
    e. Uncheck the ‘Browser Cache’ box

    We would appreciate it if you would send a report of this problem to our AOL Desktop team to have this further investigated. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from…

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