AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. The word I should always be in upper case. When I type it as i, this is incorrect. GOLD program does not show this as an error.

    The word I should always be in upper case. When I type it as i (LOWER CASE), this is incorrect. GOLD program does not show this as an error.

    Second issue If I have to type a word or name that is correct for my
    use, I get a "QUESTIONABLE" along with YOUR list of suggestions. What happens if those suggestions are not what I need or want?  There is no way to correct or amend the word in the QUESTIONABLE area. There is no cursor in that area. There is also no way to save that word IN ORDER…

    145th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 14th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Desktop and MAC

    I want your desktop to be MAC compatible!!!!

    145th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. allow spelling changes within spell check.

    after generating an email, one uses aol spell check and comes across a misspelled word-
    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

    15th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Audio confirmation when saving a web site to Favorite Places.

    I liked a feature on the old AOL software that gave you an Audio confirmation when you saved a website to a Favorite place folder. Very similar to now (on Gold) when I save an email to a folder on my "PC" you get an Audio sound plus a pop up box confirming the action. I don't need a pop up box but would like an Audio confirmation of my action.

    145th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  6. Clear button in 'Quick Find' box

    Please add a 'clear' button, or 'X', in the green 'Quick Find' box. Thanks.

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  7. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

    145th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. SCREEN SHOTS SHOULD BE ADDED HERE !

    YOU ALL should have it to where someone could upload a screen shot to sees what someone is talkin about

    adding the upload option HERE makes good sense ;-)

    145th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. why do we have to keep clicking

    Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!

    5th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  10. Let me help improve available sound

    Your 'new' aol voice/wav files or aol sounds for mail are aweful, they seem geared to a younger generation or something.
    I have compiled a folder of some sounds that you may be able to use that would be SO much better.

    Can't someone review these and decide if you guys can add them to what is available to us? I put together only the short, non-offensive, simple wavs to use as sound.
    Can you at least look it over and consider them? If so, I will send them on to you.

    121st ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  11. auto fill option

    I have asked before, when will aol have an auto fill option for name, address etc as other browsers Chrome,Mozilla etal

    54th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Why desktop only allows 50 names to filter into files?

    I am allowed to create as many files as I want, yet only allowed a total of 50 names to be filtered into those files. Why not more.

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.

    The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.

    11th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make the font size for the AOL Gold Interface/Toolbar configurable

    Make the font size for the AOL Gold Interface/Toolbar configurable

    48th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  15. Addressbook- should keep the option to select either the first or lastname first to reflect when sending an email.

    give the same option we have in the web mail - either display first-lastname or lastname-firstname

    145th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

    88th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. download manager

    Please give me the ability to change the default folder used by the Download Manager.

    178th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    16th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  19. Preferences for Welcome Screen and AOL Benefits

    Suggesting that a possible selection in settings to disable the welcome screen appearing when signing in. I have defaulted to go directly to mail, however, there remains a default to the welcome screen in backdrop. This is rather annoying as I can still see it and my attention is then directed to the welcome screen to make an action to close it .

    Another suggestion is that an alternative news source be available to AOL members to have a discounted subscription to CRTV.
    This would allow members to customize their welcome screen to their preferences and would make the AOL…

    27th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  20. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    12th ranked
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base