AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3000 results found
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Your algorithm for screening comments still needs work and could benefit from AI!
I've gone through several screenings for words I've used in comments! The word or words that caused rejection or challenging were in no way used offensively nor were the word or words in question made known to me. I'm keenly aware and support efforts to try and keep comments constructive. But your words have no value to me when I see others verbally attacking others (this time me) without the sensitivity you seek. I see lots of hateful language but not necessarily an offensive word. So your algorithm is useless for hateful sentencing and offensive and wrongly constricting when comments…
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The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a
The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a way that allowed subject-line/date/etc to be visible and findable.
The new protocol of all open emails existing simply as tabs in a single box is counterproductive. You can't change the order or see the subject, so useless for easy toggling. -
Sort Contacts in Address Book Alphabetically
Our AOL contacts should be sorted alphabetically, or give us the ability to sort our contacts alphabetically.
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stock market data
I'd much rather see the number of points the Dow Jones average etc. is up or down as compared to the percent of change. I cannot relate at all the just seeing the percent number.
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Please do away with the OLD mail in the NEW Mail setting. I am loosing good materials!
In AOL GOLD, the OLD mail setting causes me to have to take seconds to retrieve mail from my NEW mail setting! PLEASE remove the OLD mail setting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Enable picture-in-picture for videos
Please make it so videos playin can pop out in a picture-in-picture window. This would be a nice addition for some of us who watch videos while doing other tasks.
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*Font Color* _TSdone_ Revision 4.1.1567 {ddm.*//adg//}
Font Color
TSdone
Revision 4.1.1567
{ddm.*//adg//}
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WHERE ARE OLD EMOJIS?????
Restore regular emojis!!!! PLEASE
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How can I stop getting Fox News on my welcome screen
I don't want to see Fox News on the Welcome screen. How can I stop news from certain sources?
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How about you drop your left wing bias and just report the news WITHOUT spin? Why I've stayed with this second rate ISP is beyond me!
How about you drop your left wing bias and just report the news WITHOUT spin? Why I've stayed with this second rate ISP is beyond me!
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Is there any other form of AOL that has tool bar items except AOL GOLD?
Do you have any other version of AOL that has "tool bar items?"
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Add send only address option to Desktop Gold
AOL WebMail has an option to set "send from" with addresses other than @aol.com.
Since we are paying for Desktop Gold, we should be getting all the features of the free service.
Please add this to Desktop Gold! -
Worthless "View" section in mail
The "Views" feature is not helpful and automatically filters items that I do not wish to have in multiple places. The most critical issue is the "subscription" area which automatically saves the companies that contact me. The "unsubscribe" feature does not work, therefore I would have to contact each company individually which is very time consuming. I do not like the "View" feature for any function.
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Using AOL Keyword opens AOL Web Search
Morning, just pointing out that when you type in an AOL Keyword it opens what you've seacrhed for in AOL Web Search. (Unless certain AOL Keywords are not active yet?)
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AOL hopelessly radical left leaning...
After being a subscriber for over 25 years, I must say I am utterly disappointed that AOL has become so LIBERAL...it is one thing to lean left, but to provide statistics based on their opinion is not worthy of them. I only wish they would get back to reporting facts and at least, try to stay neutral politically....half the country is conservative, some how they cannot accept that FACT!!
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You can improve AOL Gold by not changing how email is functioning without first asking the customer if they want that change.
When some dumb IT person decides how emails can be better they either need to first take a survey or give those of us paying customers the option to have or not have the new function. Email being moved to "old" mail while you are reading it stinks and I want it to remain on the "new" mail page until I close it and can either delete it or move it. I don't want to have to go to "old" mail in order to do this.
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Sign on page
On the opening page. You show Popular Video. It's currently showing a cooking recipe......French Toast. How long you going to show it. It's up constantly and its extremely boring and nothing new.
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Don't expect anybody to read your news stories since you began truncating the headlines. Now no reason to click.
Go back to the old style. Make the headlines complete sentences so readers know what the story is about. I'm not going to waste my time clicking on stories now that you've truncated the headlines.
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home page news stories block
In the news stories section on our home page, please revert back to include more story details not just the 'topic'.
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Allow us to delete "views" folders
FRUSTRATING! The "views" folder group is useless to me, and it defaults to being open - taking up space right (6 lines) at the top of the folders list. Please allow us to DELETE this feature!
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