AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2933 results found
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Link Buttons Disabled When Forwarding an Email to Yourself
I've reported this issue many times and still no fix or response. When forwarding an email to yourself, for example an Amazon shipping confirmation email that has the yellow "Track Package" button in the body of the email, AOL mail is stripping the links' functionality.
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RE: GOLD AOL Why in the world would I have 50 emails in the "New" category and 428 emails in the "Inbox" category???
If I have 50 emails in the "New" category and 428 emails in the "Inbox" category what is the point. The "Inbox" has not only the "New" but it also has items I have deleted. If I deleted items, I would think those should be in the "Deleted" area...not in a unnecessary category titled "Inbox". Get ride of Inbox and just have New, Deleted, Spam, etc. The "Inbox" is not necessary if there is New and Deleted.
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Save in Drive C (not One Drive) terrible... lose files on One Drive
Allow the option of not saving file to One Drive... Save on C drive (local instead
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AOL unrecognized as a viaable browser
AOL no longer recognized as a browser by companies like T-Mobile and Capital One. forcing AOL users to go outside of AOL and use another browser like Google Chrome. Can't someone in A
OL management talk to these companies and get AOL recognized as a viable browser? -
Why again??
Why is it that AOL is always changing things on our welcome screen that we don't care about but don't do ANYTHING about the problems we tell them about? It makes no sense.
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Quit posting false stories ( $5 billion roofing funds) $0 funds available.
Quit posting false stories ( $5 billion roofing funds available). Actual $0 funds available. Checked with 6 roofing company's.
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better program for changing dates.
change program that doesnt allow the agent to change the day in the month you have to pay your bill that month.you have wait for a certain date , meanwhile your system mech is free so i can pay on the fourth. of sept / which is what i want , not at end of the month when my balance is low . why it would stop the flow of cancelations because of it
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The icon on the toolbar is too small as well as the text on it. Need to have magnifying glass to read it. You must enlarge the size of the
The icon on the toolbar is too small as well as the text on it. Need to have magnifying glass to read it. You must enlarge the size of the icon and text on it so that It can be read without magnifying glass.
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Based on all the comments about e-mails -- do you think there are some problems that nee4d to be fixed?? My "tab" button doesn't work now
After 25 years with AOL -- I am seriously thinking about changing. Your new software for the e-mails stinks!! PLEASE PLEASE go back to the old system! It Worked!!!
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VIEWS FOLDER
PLEASE ALLOW US TO MOVE OR DELETE THE NEW "VIEWS" folder that's now appearing in our FOLDER list. It's not useful when people are already using folders to manage their mail. It's cumbersome in that it has to be closed whenever logging into AOL.
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HOT Fixed! - in some cases ad covers list of mails Still covering emails
Still covering emails
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From: no-reply@cc.aol.com To: mikethejeweler@aol.com Sent: 10/25/2023 5:55:24 PM Eastern Daylight Time Subject: New sign in on UserVoice
From: no-reply@cc.aol.com
To: mikethejeweler@aol.com
Sent: 10/25/2023 5:55:24 PM Eastern Daylight Time
Subject: New sign in on UserVoiceHi Mike,
Your AOL account mikethejeweler was just used to sign in on UserVoice.
If you did this, you’re all set.
If not, please use this link to stop sharing, and create a new password.
Have a great day!
Thanks,
AOL
Replies sent to this email cannot be answered.
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See below.
The home screen used to show stock market updates, points up or down. Now I have to go to the business icon on the left of the screen and it only show the percentages. Why the unnecessary change?
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search bar will not clear suggestions.i don't want that suggestions i want it to set up again just like before
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After approximately 30 of using AOL mail, the service now will not open a template of the correct size for composing email.
This is not feedback, it is an alert to a major flaw in the email template
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window in "Write" email no longer is functioning as it should
The "write" window's text (at my normal size: Tahoma 12pt is no longer readable. the text is tiny and so is the preassigned text in the write window itself and nothing the AOL remote technician has been able to help. She wanted me to change the size/resolution of my computer screen, but I do not want to -- because it is at it's recommended settings
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Please add a search bar for finding folders
It is difficult to search for a specific folder and it would be useful to have a search bar for this.
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Fix news tabs, no url address, improve urls address on the drop down menu right click mouse is none.
Fix all you need to improve, do not ignore customers reports, and AOL will have customers happy.
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Pause automatic advancement of news items.
For many years, once you started advancing news items, the automatic advance of news items stopped. Now, I have been told by AOL Assist, that per software changes by AOL automatic advance of new items is always on. This means that, once I select and read an article, the news items have advanced several stories past it, meaning that I have to manually backspace to get back to the next item after the one I was reading. Why are you making this harder to do, please change back to a more user friendly application.
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