AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. spell check

    Please give us back the Skip all option in Spell check in a document with proper names or items not recognized by spell check: You kept Replace all so why not Skip all!
    And please all us to start spell check where the curser is: Since we cannot click Skip All we have to repeat every word we want to keep that you do no recognize which in a long email can be time consuming!
    Bottom line after reading all the other suggestions, just give us back 9.8! When something isn't broken don't fix it! Gold is a disaster on…

    57th ranked
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    Gathering Feedback  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. The word I should always be in upper case. When I type it as i, this is incorrect. GOLD program does not show this as an error.

    The word I should always be in upper case. When I type it as i (LOWER CASE), this is incorrect. GOLD program does not show this as an error.

    Second issue If I have to type a word or name that is correct for my
    use, I get a "QUESTIONABLE" along with YOUR list of suggestions. What happens if those suggestions are not what I need or want?  There is no way to correct or amend the word in the QUESTIONABLE area. There is no cursor in that area. There is also no way to save that word IN ORDER…

    173rd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. The print on e-mail is a very light blue. It should be darker like this line.

    the print on e-mail is very faint. It should be darkr, and larger

    278th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. ADBlock Plus

    My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

    11th ranked
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    Gathering Feedback  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

    173rd ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. Address Book function

    Before ADG it was possible to "letter search" the names and email addresses. That is, pressing the letter of the name or email address would take you to the first name/email address in the group with that letter. Have to manually tab down the list now to get to names/email addresses that we want to access or add to a group.

    217th ranked
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    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  7. Request improved emoticon selections in email

    The current choices for emoticons in email is poor.

    44th ranked
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    Gathering Feedback  ·  4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

    106th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. retrieving saved Favorites

    The previous AOL saved Favorites that I could open. When opened, it was a list of all of my Favorites and all I had to do was click on one and the website opened.
    This stupid Gold saves as a FAV file that cannot be opened matter what I try.

    PLEASE GO BACK TO THE GREAT PROGRAM THAT OPENED THE SAVED FAVORITES AS A LIST SO THAT THE WEBSITE I WANT CAN BE OPENED WITH JUST ONE CLICK!!!!!!!!!!!

    I AM GOING TO POST THIS MESSAGE UNTIL YOU MAKE THINGS RIGHT!!!!!!!!!!!

    143rd ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Forget trying to fix AOL sounds and restore Windows OS media player. Simple.

    Dump your version of personalized sounds and restore the Windows Media Player. There are many sites from which all kinds of sounds may be downloaded and played. You have disabled this feature and forced us to consider your selections.

    12th ranked
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    Gathering Feedback  ·  6 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  11. Desktop and MAC

    I want your desktop to be MAC compatible!!!!

    217th ranked
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    Gathering Feedback  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. The red number for new mail is much too small and we must strain to see it.

    Please enlarge it. We keep checking for new mail and the number is hard to see.

    75th ranked
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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Let me help improve available sound

    Your 'new' aol voice/wav files or aol sounds for mail are aweful, they seem geared to a younger generation or something.
    I have compiled a folder of some sounds that you may be able to use that would be SO much better.

    Can't someone review these and decide if you guys can add them to what is available to us? I put together only the short, non-offensive, simple wavs to use as sound.
    Can you at least look it over and consider them? If so, I will send them on to you.

    143rd ranked
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    Gathering Feedback  ·  0 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, ADG did not allow

    Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.

    3rd ranked
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    Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. WRT My Mail Folders::: Add a slider bar to scroll through my 200! folders faster. too slow!

    Add a slider bar to scroll through my 200! folders faster. too slow! Or add ability to sub-folder!

    278th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

    278th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

    106th ranked
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    Gathering Feedback  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. 22nd ranked
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    Gathering Feedback  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

    7th ranked
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    Gathering Feedback  ·  11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. download manager

    Please give me the ability to change the default folder used by the Download Manager.

    278th ranked
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