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AOL Desktop Gold


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1418 results found

  1. Maybe have some basic help for those of us who like AOL and have been customers for over 25 years who can't afford your premium service?j

    On Tuesday, 8/23, I discovered I was hacked. I changed my password, it was accepted by AOL, and I also changed it on my iPhone. Changed the settings as requested by AOL too. Still, even after reporting this as a "bug" THREE TIMES, I haven't gotten ANY new mail since then! Can someone PLEASE let me know how to get my mail?!?!?
    Thank you very much.

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    0 comments  ·  Mail  ·  Admin →
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  2. AOL Desktop Gold problem

    why does my screen go white on AOL Desktop Gold home screen i tried uninstalling and reinstalling AOL Desktop Gold still the same problem

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    1 comment  ·  Other  ·  Admin →
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  3. How to edit categories in contacts? Can't seem to find way to edit or delete category name

    Give me instructions on how to edit categories in contacts? Can't seem to find way to edit or delete category name.
    What is AOL Desktop Gold, anyway?

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  4. I cannot retrieve email pdf attachments in AOL Desktop Gold

    I cannot open email attachments with pdf attachments in Aol Desktop Gold.

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    0 comments  ·  Mail  ·  Admin →
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  5. Message appearing about whether or not something is safe; it is from someone in my Address Book...annoying

    I am tired of a message appearing on my emails FROM PEOPLE IN MY ADDRESS BOOK who are forwarding attachments to me. Why do I get this message on an email from a bona-fide person in my Address Book? Just tired of these nosy messages. They are NOT HELPFUL AND THEY ARE ANNOYING!

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    0 comments  ·  General  ·  Admin →
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  6. How do I contact Tech Support

    I can not find a phone number or email address to contact Tech Support! have problems I need to get fixed! Please Advise! I pay good money expect service!

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  7. Had to reload AOL Gold and now all of my saved incoming mail is gone.

    Where did my incoming saved mail go?: Why did it not reload?

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  8. I am so SICK of AOL GOLD!!!!!!!!!!!!!!!!!!!!

    I am so upset with AOL GOLD and it's updating...my calendar which is extremely important to me has been changed and it inoperable! Also, I cannot clear my browser of some dumb and unuseful names!

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  9. I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear

    I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear in my NEW folder, which I always keep open on my screen. Now, I hear the sound notification of a new e-mail, but it does not show up in my NEW folder like always. Now I have to refresh the folder, an extra step. How will I know that THERE IS a new e-mail? What if I can't hear the sound notification or have my sound muted? This has only started since a AOL Software…

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  10. To save or not to save log in password

    Once I select "do not save password" for log in, that should never change unless I do so. To keep having the "save password" box automatically checked, when switching screen names, even after selecting "NO", is aggravating and wrong on your part.

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    Support Request  ·  0 comments  ·  Other  ·  Admin →
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  11. I've had one email in spam now for more than a week that will not delete. I've tried multiple times. Each time I get an error code ET-5016

    I've had one email in spam now for more than a week that will not delete. I've tried multiple times. Each time I get an error code ET-5016 telling me to try again later yet all the other ones delete. I'm sick of it and want it gone!

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  12. We're glad you're here

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    3 comments  ·  Mail  ·  Admin →
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  13. Settings are all messed up

    My Avast abtivirus did an update last night, and now I'm having problems with AOL. It no longer has my user name and password saved, even though I've repeatedly told it to. My mail settings are screwed up, and when I try to get to them, all I'm getting is a black screen. What's happening, and how do I correct it? Has anyone else had this problem?

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    1 comment  ·  Other  ·  Admin →
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  14. Using AOL Gold I normally get a message that I have a file open when trying to send it as an attachment. Today I kept getting an EC 4001 an

    Using AOL Gold I normally get a message that I have a file open when trying to send it as an attachment. Today I kept getting an EC 4001 and a message that needed an address to send the email. Looks like there is a bug in the system that did not give me the correct error message.

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  15. AOL is best at taking your money, while ignoring avalanche of program complaints

    AOL does nothing to fix and correct obvious years long, ongoing problems and bugs in the AOL Gold program, apparently ignoring their PAYING Customers. Terrible way to do business, meanwhile AOLs global poor reputation is overflowing.

    To wit: When I drag the Red dot link into an email or elsewhere, cursor just sits there blinking and does nothing. Other times it will completely lock-up the AOL Gold program requiring C+ATL+Delete to restart, causing loss of everything currently open. What's the problem? Also, AOL Gold no longer allows closing a window by selecting X in the upper right corner without window…

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  16. another screen

    WTF IS GOING ON NOW. I CLICK TO WATCH A VIDEO AND NOW TWO SCREENS APPEAR WITH THE TOOLBAR ON THE BOTTOM MISSING, WTFFFFFFFFFFFFFFFFFFFFFFFFFF ALREADYYYYYYYYYYYYYYYYYYYYYY STOPPPPPPPPPPPPPPPPPPPPPPPPPP THIS **** AND CHANGE IT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I PAYYYYYYYYYYYYYYY

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    0 comments  ·  Browser  ·  Admin →
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  17. AOL scamming senior citizens

    How dare AOL try to scam me to pay $100 to remove virus software from computers in my household !!! After trying to download AOL Gold I received an error message to contact customer support which I did . After talking to several people , one Tech told me my new laptop had a virus and it will travel to all the computers in the household and he can clean them all for $ 99.99 . I am a Senior citizen and I believe AOL was trying to take advantage of me, by trying to make me believe this BS…

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    1 comment  ·  Account  ·  Admin →
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  18. Suspicious activity keeps blocking my emails

    AOL keeps blocking my attempt to send emails as 'suspicious.' They forced me to change my password. I did so. They then again blocked my ability to send emails. I have now changed my password several times with no luck in sending emails. It's a shame because I have had my AOL account for ~30 years. Looks like it is time to say goodbye.

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  19. issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and the rest of them would be scramb

    issue printing legal documents, aol desktop gold not compatible with website, first 2 pages would print and rest of them would be scrambled letters website affected: abclegal.com

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  20. getting AOL to let me get into a website

    How do I get AOL to let me get into a particular website? I cannot get on with my Computer but I can with my tablet. Has code of 138 whatever that means

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