AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. To keep AOL maximized to this:

    Someone asked AOL how to keep the window maximized. AOLdid not have the answser. To keep windows maximaized do this: Right click on the AOL logo and then click on properties. On the General tab where it says "RUN" choose "Maximized." This works. I did it.

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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Email listing

    In email listings, whenever hovering with the mouse on any email , it does not show the full email address if it is too long and gets cuts off by the subject line. Used to be able to do this in previous versions. of aol. I would appreciate if this can please be put back on. Thank you..

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    Completed  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Can't read OLD emails WITHOUT logging in.

    Why can't I read old emails WITHOUT logging in?
    Why can't I read old emails WITHOUT logging in?
    Why can't I read old emails WITHOUT logging in?
    Why can't I read old emails WITHOUT logging in?
    Why can't I read old emails WITHOUT logging in?

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  4. How about providing a progress bar when we send email with attachments.

    Sometimes it seems that nothing is happening when we send an email with attachments. We could really use a progress bar.

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  5. Please fix this!

    Once again I sent out an email. It was extremely slow in sending, and I just discovered it went out TWICE. This has happened many times. We run a small business. This is not acceptable business practice. Please fix this! I have talked to your tech people many times about this. Either fix Gold or give us back 9.8.2.

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  6. Mail window doesn't stay maximized.

    Any time I maximize the mail window, it shrinks again when I do anything at all with mail. It drives me crazy. Please fix that.
    Or just let me use AOL 9.8. That would fix a lot of problems right there. Another one is not being able to access mail saved on my computer unless I sign in.
    Who's idea was AOL Gold? It is inferior all around.

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    Completed  ·  Product Support responded

    To enable the mailbox opening at startup please follow the steps: Edit > Startup settings > check the box next to “Mailbox”.

    Changes are saved automatically.

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  9. this is a bogus answer site............YOU CAN'T DO ANYTHING AND YOU LOST MY STUFF THAT I WROTE I HATE AOL GOLD

    i AM VERY UPSET WITH AOL GOLD...........YOU SWITCH THNGS IN THE MIDDLE OF THE NIGHT. WE CLICKED ON COMMUNITY AND THEN COULD CLICK ON CHAT LISTINGS........NOW THAT IS GONE HOW ABOUT COMMUNICATING WITH YOUR CUSTOMERS FOR A CHANGE? and WHAT'S WITH THIS $5.00 CHARGE FOR A QUESTION? tHIS IS NUTS!!

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  10. If the cursor is already on the address line, it should stay there rather than dropping to the body of the letter when you start typing

    Why on earth does the spell check insist on identifying email addresses as something spelled wrong?!

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  11. Portfolios

    You need to keep the stock market quotes for portfolios up to date. Not having current quotes makes them useless. I'll have to shift to Yahoo or elsewhere if you can't do better.

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    Completed  ·  Product Support responded

    Thank you for bringing this issue to our attention. It has now been fixed.

    Thank you!
    Product Support

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