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1418 results found

  1. when i get a animal rescue posting from a lot of people why wont the pictures copy over when i hit reply. i must copy and paste.

    i just want all pix to copy over when i hit reply

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    1 comment  ·  Admin →
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  2. size of attachment

    unable to send attachment greater than 10mb ... why?????
    I understand 25MB but why won't it send at 10- or 14 MB ... keeps popping back - urgent email needs to go or I loose lots of $$$

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  3. unable to switch usernames ...only works one time then the program freezes

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    0 comments  ·  Other  ·  Admin →
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    Support Request  ·  Product Support responded

    Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. Having trouble loading aol email to my cell phone Service Great Call on Android phone

    Do I need an app or call aol?

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    0 comments  ·  Mail  ·  Admin →
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    Support Request  ·  Product Support responded

    Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733

  5. 6/14/18: I cant close this page on any page on this site!

    The top is missing. No X to close or minimize pages. Never saw this anywhere before. What is going on now??

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  6. Subscription

    I subscribe to AOL Gold and receive email on my Ipad and my Blackberry (thank God). When I try to sign on on my desktop or laptop, it says I dont have a subscription. Had AOL for free since 1996, now I pay and have issues.

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  7. favorites

    i want to be able to open my e-mail and see my favorites and be able to utilize them. they dont even show on the tool bar anymore. i am about ready to cancel this service. having to enter and put in password and agree to terms every time is frustrating! please help!

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    0 comments  ·  Favorites  ·  Admin →
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  8. my background picture disappeared. Why???

    my background picture disappeared. Why???

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  9. Today 2018-05-31 I got an audio WARNING while on AOL that tried to download a file to my computer

    Stop hackers before they can get into AOL while I'm in here.

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    Support Request  ·  Product Support responded

    I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.

  10. My computer is UNPROTECTED but I cannot get McAfee FREE to download

    MY COMPUTER IS UNSECURE BECAUSE I CANNOT GET FREE MCAFEE TO DOWNLOAD

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    1 comment  ·  Other  ·  Admin →
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    Support Request  ·  Product Support responded

    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.

  11. How do I eliminate BrainCharm pop-up that is blocking my AOL page?

    BrainCharm popup is blocking half of my AOL web page!

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  12. when contacting you, I am asked to provide a mobile Phone #, since I do not have one this is not possible! Is their an alternative???

    Previously I have been asked for some personal info. Can my account have an indication that this is the way I am verified??

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  13. What has happened to my e-mail? I am getting e-mails dating from 2014 in my inbox mixed in with todays. I have to sort through them.

    I am getting e-mails from 2014 in my new mail...all mixed in with today's e-mails. When I go to sent mail, I am getting e-mails all the way back to 2009 and cannot find the e-mails which I sent today. There is no rhyme or reason for how they are coming up as to the date...it skips all around. I am really disappointed in how the service has been since we have begun paying each month....many problems!

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  14. Apparently

    My OLD AOL desktop program would automatically disconnect from the braodband if the computer was silent for 10 minutes. AOL Gold does NOT do this. If I forget to sign out, it comtinues to be connected and use my broadband minutes for hours and hours or even days and days. Very VERY very frustrating. We need this to re reinstated into the Gold desktop.

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  15. Switching between screen names is very slow or not happening at all today. What's wrong?

    Switching between screen names is very slow or not happening at all today. What's wrong?
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    Why does AOL "gold" s

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  16. Keep being prompted to buy an additional aol desktop gold subscription

    I keep being prompted to pay for a desktop gold account for one of my user names. Why must I pay for another account when I already have one? It goes on to tell me that I will have to retrieve my email from aol.com if I dont purchase another gold account. Isnt this double dipping?

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  17. Email bug again.

    Starting today (6/3) my emails are being rejected... The dreaded Mailer email shows that the address I'm sending to has added an aol.com to the address for whatever reason... Wazzz up now??

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  18. Once again tech gave me the wrong info

    See your reply below. This does not bring up AOL Gold on my hard drive. Please give me the correct info. I need to know where to find AOL Gold on my hard drive:

    (No Status) → Responded
    The AOL Desktop Gold is installed in a different location, then the old AOL Desktop. To access the AOL Desktop installation folder, first, open the Run box (press the Windows Key + R), then type the following path inside it and click OK: LOCALAPPDATA\AOLDesktop

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    Admin, AOL

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  19. Issue happening for several weeks

    Receiving error messages when trying to send emails from Desktop Gold.

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    4 comments  ·  Mail  ·  Admin →
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  20. What's wrong with Sign ON Screen????

    Went to sign on this AM and AOL kept asking to change my password and add mobile phone #!!!! I've changed it twice and dont need big brother telling me to do it again and I don't want to give out phone numbers! It already takes too many steps to sign on! I know security is important but this is getting offensive!

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