AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1405 results found
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CAN'T CONTACT YOU
I CAN NOT SEE THE COMPLETE PAGE OF MY ( CONTACTS ) THE LAST BOTTOM PART DOES NOT SHOW
I HAVE IMPORTANT INFORMATION THERE THAT I CAN NOT READ.
AND I CAN NOT GET ANYONE TO SPEAK WITH AT AOL.If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Desktop Pictures Out Of Sync With Captions
When you open AOL Gold, the pictures (1-55 for 3/28) are continually out of sync with the picture description. This happens every single day! e.g. The picture for picture number 35 has the description from picture number 34. That description from picture 34 stays on Picture 35 for 8 seconds and the correct description for picture 35 appears. I thought Verizon was going to fix the mess at AOL?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Signs me off
Suddenly every time I try to refresh the welcome screen it signs me off of AOL.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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The system keeps shutting down automatically after 3 or 4 minutes of use...extremely frustrating !
Have AOL Gold remain in use once Logged In...this is a novel idea ?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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improve aol desktop gold email
After getting the newest update for aol desktop gold, the email, while improved, is still not right and I have had the aol software close out of the blue while going through email.
Not a big deal though.If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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help engineers
no local news or now same 1 news item for 10 days
please give us what we pay for a paid member over 20 yearsPlease give us a call at 1-800-827-6364 and one of our technician will assist.
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adg
all my favorite web sites are gone
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Get those horrible icons off my emails!!!!
Get these horrible icons off my emails!!!!!! How do I remove them? You do not need to make reading emails harder. Find something else to do. How do I remove them asap?
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
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Going through email
I have noticed that when I go through my email, the number doesn't go down and there is no red check mark next to each email.
Right now, I have 236 unread emails, I just went through ten emails and yet no red check mark and the number is still at 236 when the number should be 226.
The email does fix itself eventually, but it should be instant.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why do I have to login every time when I check the box stay logged in
Why do I have to keep logging in when I open welcome. I have complained this to bug. what am I paying for, NO HELP?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Lost "MAIL SETTINGS". Comes up as a black box if it comes up at all
Bring back settings. They've disappeared
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Having to click a link over and over again!
Here lately I am having to click links over and over again and again it keeps taking me to AOL SEARCH!!!! I want it to take me where it is supposed to go!!! I pay for this service and i want it to work!!!!!!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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HOW TO TURN OFF THIS COMPRESSION THING ITS RUINIG MY PHOTO MAPS
IN THE AOL DESKTOP SOFTWARE MY MAPS ARE FUZZY AND AND GRAINY DO TO SOME COMPRESSION YOUS ALL MUST BE USING IN THIS SOFTWARE!!! I WANT TO TURN THAT OFF!!! HOW HOW DO I DO THIS??????????
IF I CANNOT TURN THIS COMPRESSING THING OFF THEN YOUS TAKE IT OUT AND OR DISABLE IT
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Events and appointments are not shown on the AOL Calendar.
Events and appointments are not shown on the AOL Calendar.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Automated System
on the automated system tried a lot of times telling the exact email address and it kept telling me they cant find my email address
- ongoing for 2 yearsIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Desktop Gold - Display Compatibility
AOL desktop gold is not displaying the email items and icon correctly on my computer. Whenever I hover over the email items it keeps on zooming and looks distorted. Icons are also missing when I hover over them. Tried to open this on safe mode and the distortion stopped happening but when I went back to normal mode this still keeps happening. I hope anybody can do something about this.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Tech Fortress reminder messages
Why do I keep getting a pop up message from you every time I log in appearing in the lower right section of my screen telling me that Tech Fortress is not hooked up? I unsubscribed to Tech Fortress over three months ago. Please stop this from every time I sign in. Thanks.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Sloppy Service
I'm certain this will be ignored, but lately AOL has become one major pain in the butt, First there is the delay is getting on after log one. Then, and the worst, is having to wait 30 seconds (& that is not a guess-that was timed.) Then, if lucky or patient enough for get on AOL, there is that "OOPS" page that comes from out of the blue. I've done 30 yrs with AOL , but that will come to an end. NOW, ISN'T THAT A GREAT IDEA!!!!!
A. Rothenbuesher Venice FL> or e
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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the videos are all green screen
all my videos turn to green screens in less than a second once they start. On aol and facebook
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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MAIL NOT LOADING
THIS IS NOT AN IDEA, ITS A PROBLEM. I'VE BEEN ONLINE FOR THE PAST 15 MINUTES WAITING FOR MAIL TO LOAD AND ITS STILL NOT LOADED UP. WHY ARE WE PAYING FOR A PROGRAM WITH SO MANY FLAWS, SO MANY ISSUES THAT WILL NEVER BE RESOLVED BECAUSE AOL DOESN'T GIVE A **** ABOUT US, THE PEOPLE WHO PAY AND GET NOTHING BUT A HEADACHE IN RETURN. WHEN WILL THE MAIL GET LOADED? I MAY CATCH COVID AND DIE FIRST.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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