AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1434 results found
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Oops! Sorry, we cannot process your request at this moment. Please try again later
Oops!
Sorry, we cannot process your request at this moment. Please try again later. One can never verify an alternate email. AOL Gold Premium needs new codeLet me put you in touch with a Technical Support agent to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have to say that so far Gold SUCKS
Get back to the service we used to have at AOL. I'm constantly losing emails, emails not loading and having to sign off and on again to make things work. What's going on???
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone."
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I can NOT send emails.......I lost hours of work because of your AOL GOLD VERSION. I will be dropping you if I don't get 9.8.2 back.
I lost hours of work in an email I can not send out. You are abusive to do this to us and you are not compliant for people with disabilities. Bring back 9.8.2 version.
No need to worry, we have expert technicians available to help you at any time with the sending issue you are experiencing. You can call them at 1-888-265-3733 or even set up a chat if it suits you better.
To chat with an agent online: Go to https://help.aol.com/contact
Sign in if you’re not already
Click the “Chat Now” option under the “Chat With Us” section -
News articles problems - broken links or contain viruses.
Frequently when I try to open an article from the main page or a sub-page either the link is broken or a virus or worm infects my system. You need to do a better job making sure posts are clean.
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Get this message everytime I go to AOL - frustrated! Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF
What's with this message:
Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF8b3BlbmF1dGhfZXw0fGNWbVFLa3dxYXVTdHBfT0ZWcnpPUFJUemFKTTFrVVpYejJhcGpFbW1kdS1HOXNqYzlJVGt6NFpCaC0yT2dxQnFCVHd4bFhWT1U4SE9mbWtMdmxCRl9kMk1XVjk4VkVwWk9VN2QwWExlMzVoejBOc1luN040SkFWSHU2WGhfWDNrV3RPRzFpMTUwcGFfaGlaLVpUbnNxd2xKV2Q3dmxKcXJNNEN6bDFaWnFCXzlYODhXUDFwVlN2OE1JakZwZ2RDTTM3cVZNekhjSEFkUURlUVNqcFplVlZyTDdvYnZpMXNlQUV5bzBTaHVtU3d8b3BlbmF1dGhfbXw0fHZGVWdQaVhWTm1iNlUwZkVQMWZVX0R5bk84MFIyNWhtLUhCZXNHV0hMS3M&dest_url=waol-app%3a%2f%2fweb_session with error ERRNETWORKCHANGED (NetworkChanged).Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Make AOL Desktop Gold function normally!!!
Many times when I am deleting an email, 1 or 2 emails below the one I'm deleting (that I didn't want deleted) will automatically delete without me touching them. When I click on unknown or unwanted new emails to delete them, they automatically open to read without me clicking on "read." Everything on AOL seems trigger happy & jumpy. Screens are opening up or expanding without my prompting. Is is so frustrating & takes up huge amounts of my time to move things back to where I want them.
We are unable to replicate this issue. Please call our AOL Desktop Gold team at 1-888-265-3733, so we can investigate the root of this issue.
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web developer and software engineer- it prompts with an email that listed on addressbook and doubles the email addresses not able to send ma
web developer and software engineer- it prompts with an email that listed on addressbook and doubles the email addresses not able to send mail. kindly fix ASAP. thank you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Where's AOL software?
Where is AOL software so I can clear cache and rebuild AOL adapter?
Also, Gold is very slow. I've cleared cookies, temporary files, etc. It still runs slow. How about fixing that. Gold was supposed to be the answer to all of AOL's previous issues. It's just more of the same old issues.
One of our Technical Support agents will help you with the slowness issue. Please call our AOL Desktop Gold team at 1-888-265-3733.
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When deleting a list of emails the highlight goes away after I delete so many
When deleting a list of emails the highlight goes away after I delete so many
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents help you with the printing issue. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I was told that my e-meal info ,pictures back to pictures etc would be returned when you worked the kinks out. I so hope they not been los
I had several of your remote techs trying to correct may problems for me( they worked 2 hrs) they told me it would be worked out as they worked out kinks... It hasnt . I sure hope they can put my picture back and fix my adress book at least.
Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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None of your solutions to speed up Gold worked
None of your solutions to speed up Gold worked
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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The Flag option is not available in AOL Desktop Gold.
Regarding the missing contacts please give us a call at 1-888-265-3733 for one of our agents to assist you.
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My username disappeared on AOL Desktop Gold. Kindly have this error corrected so I can have an access to my email easily as I used to before
Changes on AOL Desktop
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Can't send as many photos
Used to be able to send 6 or more. Now it does good to send 2 and then usually only as attachments instead of copy & paste like I used to - to incorporate descriptions with the photos. It will stall and say letter can't be sent, try again in 5 min. If you try to send it like 3 x it will eventually tell you its too large a file.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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EVER SINCE AOL "GOLD" I haven't been able to receive ANY email! ****!!!
EVER SINCE AOL "GOLD" I haven't been able to receive ANY email! ****!!! I checked "blocking" and all mail is "allowed".... funny also that I can't delete some of the old email addresses that I previously blocked.... tried several ways! AOL GOLD IS PATHETIC
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why did AOL Gold change my settings on my laptop?
When I download AOL Gold it changed my file type associations for .htm and .html to AOL Gold. I never authorized this. What other covert changes did you also do to my computer? I absolutely do not trust AOL at all. If AOL was trustworthy, they would have a delivered a quality product first time.
I’d like to have one of our Technical Support agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Help with Android phones & AOL Desktop 9.0
Why did the mail stop loading into my phone a Samsung S5?
Can the phone be upgraded to this other AOL program?AOL Gold is not available for mobile devices. If you experience any issues with mail loading on your phone please contact tech support at 1-800-827-6364 or write them an email at aolmailquestions@aol.com.
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AOL Gold software has major problems that any email with attached file makes problems in Saved my PC folder.
- No solution for New PC - Couldn't copy the Saved my PC folder.
- Previous software, AOL 9.8.2 has no problems at all, but AOL GOLD software have so many problems. Is there anyway we could use previous AOL 9.8.2 software ...
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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