Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2982 results found

  1. browser tabs

    Larger browser tabs would be nice...

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Moderation is against the U.S. Constitution and is Marxist

    Please explain to me what is wrong with responding to someone saying that Hamas is going to Heaven, by replying "To meet their mail virgins for the men", or "To meet men who haven't had sex for the men". Both of these are rejected and do not harm anyone in the community or the readers. This is becoming unamerican and, even though you are private company, you cannot violate the rights of citizens to speak when it's not harmful. I feel a class action lawsuit coming.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Stop filling MY FAVORITES with YOUR **** AOL. Its not helpful it just clogs up the list. I should be able to delete them forever.

    Stop filling MY FAVORITES with YOUR **** AOL. Its not helpful it just clogs up the list. I should be able to delete them forever.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Favorites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The updated revision of AOL has some terrible changes

    When responding to an email the FONT is NOT CLEAR like before ...
    It is NOT the FONT that I choose to reply....
    The Tech stated that it was changed by the UPDATE ....
    This is NOT satisfactory and needs to be reversed to a clearer FONT.

    In addition .... when deleting an email the response is another windows asking if I want to delete the the email ..... THIS IS REDUNDANT .....

    The tech stated this was changed with the updated version ....

    PLEASE REVERSE THE CHANGES .....DO NOT LIKE THE CHANGES BECAUSE IT TAKE EXTRA CLICKS AND WASTING…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. couple feedbacks you know of one popular one, and windoes saved position

    windows saved position is a joke that AOL will never fix just like block'd senders we pay enogh im a memder for over 30 years enough all ready

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. SPAM folder improvement!

    Indicate how many emails are in the SPAM folder. Would prevent the user from having to constantly check the SPAM folder for content!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. More games with email. Takes long time to delete msg or go to another email. Just 2 of the issues.

    More games with email. Takes longer than normal time to delete email msg or go to another email. Just 2 of the issues.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. lmprovements needed in steps to clear out old messages

    1) I have too many saved messages in my Old and Sent Folders.
    2) The first improvement is to give AOL customers the option to sort by To/From and within that grouping by DATE
    3) The second improvement is to allow AOL customers to go back to where they were in the list of messages under review-NOT THE TOP of the List.

    What will it take for AOL to make these improvements?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. a way to enlarge aol emojis on microsoft keyboard

    Select and position emoji. Highlight it. Press ctrl key, shift key and + key.
    Everything may enlarge with emoji, but just highlight text (sans emoji) and reduce it using the Aa button under the "subject" line.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. AOL Desktop Gold

    I appreciate so much Kevin's help tonight. He is the best technician that I have had from AOL in forever!!
    I do not like the added feature of (Views) in the new AOL. It is a real nuisance to me! Please consider deleting it from my account.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Why Does an E-Mail Open When All I Want to Do Is Highlight It?

    I had no trouble highlighting an e-mail title in my mailbox before the last month or two. Suddenly, now, as soon as I single-click on one, doing so not only opens the e-mail, it also opens to a full page. This is exceedingly annoying to say the least. What's going on, AOL?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Remove desktop Gold

    REMOVE DESKTOP GOLD

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Can not change the font size

    Can not change the font size on the Aol Desktop Gold. Can not also change the size of the toolbar.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I must be able to edit my birthdate since you system has the wrong birthdate.

    My birthdate is wrong in your system. There has to be a way to edit my birthdate otherwise you are telling the state, hospital, FBI, Social Security, US Navy, US Army and VA are all a bunch of liars which you would be including my parents and the newspaper that reported my birthdate. Do not tell me you can not change it as I have been to computer programming school and I was taught that all information is not "set in concrete".

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. AOL's Algorithm is Still Highly Inadequate

    I again had a comment that AOL said has to be reviewed. How many times are you flagging because of a word but is a comment that intended to not be negative except in calling a spade a spade. Words need to be examined based on content in which they are used. If your using AI, you can enhance your algorithm almost without limits. If AI can be used in helping to predict complex areas of inquiries, your algorithm can do better! ! !

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. t

    The favorite places is popping up everytime I open my AOL Desktop Gold. I want to disable the pops up of favorites places everytime I open my AOL Desktop Gold.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Favorites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Double Line Spacing

    When I compose an email and send it, sometimes the lines get double spaced on the "sent" email. This has only started happening in the May/June 2023 time frame. Please correct this issue. I have contacted AOL Tech Support, and they have not been able to help me. Please Help!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This is often caused when copying and pasting from applications like MS Word etc.. These applications often contain invisible code that when copied results in double spacing and other odd behaviors. 

  18. AOL problem today

    No matter what i do AOL says they are having problem with this activity. All day so far.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Mail  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. donot like new feature in aol desktop gold views folder

    donot like new feature in aol dekstop gold views folder.does not show deleted items number

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. JANET E SALAMON

    I DO NOT LIKE THE EXTRA STEPS THAT IS FROM THE NEW UPDATE WITH THE AOL GOLD

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base