AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2978 results found
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Latest software change to AOL Desktop is user unfriendly
Latest software change to AOL Desktop is user unfriendly.
- the AOL search engine automatically shows up when looking at mail. It requires deleting.
- the indent space has been eliminated when typing an email message. Sometimes half the letter is hidden.
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adg
Member doesn't want the emails to be transferred directly to the old folder from new folder after closing those, member prefer dragging and dropping after he closes it to the folder that wants
Member also doesn't want the scroll bar at the bottom of the folder list to move while he was dragging an email to a folder
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Please Bring Back Ad-Free Paid Option for Desktop Gold
Back when AOL still offered Advantage Plans, there was a little-known bolt-on called "Ad-Free Desktop Gold". It was unrelated to the Ad-Free Mail that works to remove ads from webmail. Since the new plans rolled out, there is no way for a Desktop Gold member to pay for having no ads in their Desktop Gold client. I've tried each Premium plan to test this, and I've spoken with Support - they have confirmed what I'm saying is true. If AOL could please bring back the Ad-Free option for Desktop Gold, I'd buy it tomorrow! Thanks :)
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Desktop Gold Mail
Why do you have to keep fixing things that aren't broke. Can no longer use previous or next when reading mail. Have to close out the individual mail and then click on the next one. When you close an individual mail it goes automatically into old mail. Please fix this problem.
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Tool Bar search specific name
Be able to find a specific item by name in toolbar
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Attachment Issue
{{ ts }} > done
Preview document (doxc )
PDF file WORKSVersions: 11.1.4392
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When expanding a folder, the pfc goes to the top.
In previous versions of AOL Desktop and AOL GOLD, when expanding a folder that has a sub-folder, it would stay at that location. Now it goes to the top and one has to scroll back down to select the sub-folder. This needs to change
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AOL is a partisan mess, can it be fixed?
AOL is a partisan mess, can it be fixed?
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Unbelievable
AOL Desktop Gold is a mess. It has been years and almost nothing has been done to fix their problems. It is hard to believe that something that was so good for so long is now a disaster.
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A lot the news stories which appear on the home screen are often sordid, of little general importance.
Select your news stories with their general importance in mind. Who cares about a single obstetrical accident?
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I mute your pop up adds and everytime they unmute! GET ALL AD POP UPS STOPPED WE ARE NOW PAYING FOR THE SERVICE NOT TO BE LAM BASTED WITH AD
I mute your pop up adds and everytime they unmute! I'm not paying for adds over and over. ONCE YOU MUTE IT it should stay muted!!!!!! GET ALL AD POP UPS STOPPED WE ARE NOW PAYING FOR THE SERVICE NOT TO BE LAM BASTED WITH ADVERTIZING POP UPS !!!!!
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Forwarding emails to yourself Strips Link Functionality:
Don't know if anyone else is experiencing this, but when forwarding a "your item has been shipped" email from Amazon, AOL strips the link functionality from the orange "Track Package" button in the body of the email. Very annoying, can this be fixed please?
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Hi. Can you please include the "view" option that is available on the web to be included in the aol gold desktop version. Thanks
Hi. Can you please include the "view" option that is available on the web to be included in the aol gold desktop version. Thanks
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AOL gold sends email box , brower box and other boxed when I am on other sites and typing
sick and tired of aol mail box popping up and covering my screen and preventing me from typing when I am on other sites..Have installed aol gold 3 times and no fix. Aol agents don't have a clue either and I am to the point of leaving aol after 26 years. fix this bug I can't be the ONLY one suffering!
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When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this ing we
When you tell us instructions to do , you never tell us HOW !!So I wonder where is this thing we need to know, or what is this place we need to know ?? So I don't understand the instructions cause you dont tell us HOW to follow the instructions...
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Quit playing with the news screen.
Changing the format from article to article makes it difficult to quickly sort through the different news topics. Of course that is what AOL wants as it causes clicking where the previous article was to get something of no interest.
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This new [Unsubscribe] next to the From line of the email - why is it there?
It isn't on every email I receive. Some members of many groups I belong to have it in their emails to me and others don't. Why would I unsubscribe from a private person's email? If this is AOL's way of trying to do the "Do Not Call" list for spammers, isn't it just telling them our email addresses really exist. I learned years ago to NEVER reply to a spam message - isn't that what the unsubscribe would do if a spam message was in with our regular messages?
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Address Book
When I want to print my address book, I want it printed in alphabetical order in the category I selected.
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Below are my comments
I have been a subscriber to your service and for the past several years even paying for the service. I don't wish to go through the hassle of moving however I am now considering doing so. Why, because every time I sign on, I have to discard one or more "additional" services you want to offer me. You need to provide an "opt out" button for those who pay for your service, otherwise I have to consider going with one of the more popular "free" services. Thank you..
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