AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Issues in aol desktop gold

    There are still issues with aol desktop gold. I have complained about some of these in the past.

    1) Optimize aol in covid related times. I have noticed that the software still isn't right when either reading email or reading aol news articles. The software can freeze up or be very slow to respond. I thought that these issues might be due to a bug in the software, but it may also be due to covid related times.

    Since a lot of us work from home, the aol software might not be optimized to handle all the traffic from it's…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please bring back AOL Desktop on macOS

    While I enjoy AOL Desktop on Windows, and also use the mobile app, it would be fantastic if AOL were to bring back the Desktop application on macOS. For decades, AOL provided premium services for Mac users and that seems to have gone away. Now, with the internal rendering engine of ADG being based on Chromium, it wouldn't be terribly difficult to backport ADG to a macOS application. I would literally buy cake, coffee, etc to say thank you to the AOL dev teams if you could make this happen :)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. AOL BENFITS

    This benefit doesn't help me at all since your programmers evidently don't know how to make it available for Macintosh users.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Scroll bars in latest build of aol desktop gold

    The latest build of aol desktop gold has scroll bars when reading new email because there is a new star option present.

    According to the what's new section, the star option is to rate email if you're using another email program. While I'm sure that the option would help some of us, that option is useless to me.

    You can't resize the email window so the scroll bars appear because the email window is bigger then the size of the screen.

    Either let us resize the email window or give us the option to add or remove or hide the…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. AOL U REALLY SUCK........LYING ***** U GAVE EVERYTHING 2 "**** YAHOO" !!!!!!!!!!!!!!!!!!!!!!!!!WHY DO I HAVE 2 PAY U ???????????????????????

    DO U HAVE ENOUGH CUTS 2 ANSWER WHY R U LYING 2 US OR JUST "IGNORE" US LIKE U ALWAYS DO ????????????????????????????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. aol desktop gold bug report

    When submitting an aol desktop gold bug report, the user should get a message saying that the bug report has been sent because I have found out that when I submit a bug report, my sent email has a record.

    So if anyone has sent a bug report, there will be an email saying so under sent email. I never knew about this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. open in external application

    I was continually receiving "open in external application" while in AOL - UNTIL I downloaded AOL Desktop Gold BETA..... I have NOT received the message since..... I am running Windows 11 on a desktop. Some change in the Beta eliminated message....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Can't get back to the site.

    I find it very frustrating that on the Trivia game I can't get back to the original screen after answering one question because that screen also showed other options that I would have liked to click on.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. submit a photo

    When submitting a bug check in aol desktop gold, there should be an option to submit a photo or two. Having a photo with a description would be better for the aol desktop gold engineering team rather then just a discription.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. AOL desktop gold bug check

    I'm not sure if this is already in feedback.

    When submitting an a bug check, the user should get an email confirming that the bug check feature has been sent to the aol engineering team and is currently being looked into.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. what's new section

    In the what's new section of aol desktop gold, the newest build isn't listed. Why is this?
    It seems that the newest build causes the aol desktop gold software running on amd hardware to take 2 to 3 gigs of ram and then crash and just close by itself.
    On the bright side, the email is now properly synced up with the server.
    Running on intel hardware isn't a problem though.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. AOL desktop gold software on AMD cpu

    I have noticed that for some strange reason, the aol desktop gold software runs poorly on my desktop computer that has an AMD cpu.

    Upon starting the software for the first time in the day, if any link is clinked, the software appears to freeze for a good 5 minutes before unfreezing itself.

    Since this issue is only present on a computer running on an AMD cpu, a hotfix should be applied. My laptop has an intel cpu and the issue isn't present with intel.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. AOL Gold has never worked correctly

    AOL Gold has never worked correctly

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Sent to "Help" report a bug @ AOL; I see that AOL Desktop Gold has still not fixed the problem of reported SPAM addresses added to the "Bl

    Sent to "Help" report a bug @ AOL;

    I see that AOL Desktop Gold has still not fixed the problem of reported SPAM addresses added to the "Blocked" list that keep getting deleted so entire process must be repeated. from 190+ last night to 17 this evening, and the computer was not shut down during this period, just was "logged" out. 1st few times I reported this, someone in "Tech" wrote back that they were trying to figure out what was going on. Now, no replies even tho problem is ongoing. Does "Desktop" even care???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. What happened comment search

    Use to be able to see what someone commented on your post by clicking on the name who commented on your post it would take you to that persons comment. Now you have to scroll through and hunt for it. What's up with that.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Any chance you can date posts in the Customer Feedback? And their responses?

    When I read the comments and responses here in the Customer Feedback for AOL, I don't know how old the comment is so don't know if it is new or years old and has been resolved. Any way to put a date on them?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ranking Definition

    Please define the "Rank" given to feedback requests. Currently, one feedback is ranked 1st, several are ranked 2nd,and many more are ranked 6th.

    I can only guess what the rank means. What happened to ranks 3, 4, and 5? In the past I have seen ranks over 100. It does not seem to relate to the number of votes or comments. Is it your priority on the "Fix list"? If this is already defined somewhere, let me know.

    Thanks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Superfluous Unwanted Background

    Here we go again! The headline touted Judi Dench's unusual health condition but before I could get to it I had to go through a whole bunch of background stuff from her childhood on up through her first job to her first acting job . . . It's frustrating and I really am tired of this kind of bull ******.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 9 10
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base