AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2978 results found
-
Stop censoring websites!
Stop censoring websites with donald j trump in the URL such as: https://action.donaldjtrump.com/stop-obstructing?utm_medium=email&utm_source=ET_16&utm_campaign=20180325_3750_stop-obstructionists-fwd_bradparscale_tmagac&utm_content=white-house_nominations_button_sign_box_other_all
-
PUT THE NEW E MAILS NEXT TO SCREEN NAMES AS IT WAS B4 GOLD DESK TOP! IS IT TO DIFFICULT, JUST PROGRAM NEW E MAILS NEXT TO SCREEN NAMES!
PUT THE NEW E MAILS NEXT TO SCREEN NAMES AS IT WAS B4 GOLD DESK TOP! IS IT TO DIFFICULT, JUST PROGRAM NEW E MAIL LISTINGS NEXT TO SCREEN NAMES!
-
AOL - Create A One page only sign on screen
Set up a single (yes, just one and ONLY one) page sign on screen.
Currently, there is a maximum of seven possible sign on ID's for an account.
Also, asking for an agreement to terms of service each time a feedback is written is unnecessary. I believe that just using aol is an affirmation to accepting TOS every time aol is accessed by a user.
List them vertically, all on one single page. Yes, they will all fit. Pair each one with a blank box underneath the supplied Sign on ID, to allow entry of the password that matches that…
-
games
When are you **** going to fix all the games on your site so we can play them,or is this ***** the consumer. THE CONSUMER IS THE ONES THAT CAN AND WILL PUT YOU OUT OF BUSINESS. I WANT AN ANSWER A.S. A. P.
-
SINCE YOU INSTALLED AOL GOLD WE CAN NO LONGER FORWARD OUR EXCEL FILES TO CUSTOMERS/SUPPLIERS. ITS A DISASTER!!!
YOUR NEW PROGRAM AOL GOLD IS A DISASTER!!!!
WE CAN NO LONGER FORWARD ANY EXCEL FILES WE'VE BEEN FORWARDING FOR MORE THAN 20 YEARS... IT'S OUTRAGEOUS THAT YOUR PROGRAM DESIGNERS DID NOT TAKE THIS INTO CONSIDERATION. ALL I GET FROM YOUR REPS IS "WE ARE SO SORRY" BUT NOTHING EVER EVER GETS RESOLVED! I'M CONSIDERING OTHER SERVICES... AS AOL DOESN'T SEEM TO CARE QUITE FRANKLY!!! -
I want to see an AOL that really works.
I keep waiting for this amazing "GOLD" to be the solution to everything and have been patient ... yet, it's taking forever and is very unsatisfying. the LATEST has been any emojis or emoticons in emails i receive are merely letters - i.e., - \uD83D\uDE18\uD83E\uDD17 - what is THAT? then sometimes my emails freeze while i'm composing and go black. and i have to control/alt/delete to get things to start up again. i'd like to be able to COMPRESS my mail again. I'd like to put my email screen names (5) in the order I want vs. alpha as you've…
-
Review your features before you allow them to post on the Welcome Screen
Please, please consider reviewing some of the items featured in your WELCOME screen before you allow the vendor to post. Frequently items which purport to be fact are either poorly researched or simply fiction. Many are poorly written. For example, today 3/24/2018 you had a feature that allegedly ranked US Presidents by intelligence. There was no indication who did the ranking or on what basis. The writing was appalling, noting, for example, that George Washington was the "first president of the free world". There were many, similar inanities indicating that the author clearly wasn't among the most intelligent anything.
-
AOL Gold, I cant edit the recipient section to change screen name, its working on old version, its convenient to put it back.
AOL Gold, I cant edit the recipient section to change screen name, its working on old version, its convenient to put it back.
-
Just read below of which I TOTALLY agree with
Just read above / below of which I TOTALLY agree.
No wonder aol's gone out of business... and that's why you and I are having such great difficulity. Even spell check and full screen doesn't work anymore Chrome works the best and is the ONLY browser that allows me to see my Netflix and Hulu subscriptions. My best advice, instead of complaining to a brick wall, is to "Funk the Dumb stuff", (delicately put) and move on. Customer Service is at an ALL TIME LOW ! Forget trying to e mail them, (it NO longer exists), or for that matter…
-
-
-
Top line - Edit - Find in Top Window .. Needs count
When using the Find in Top Window (A VERY useful tool!)
there is NO count of items found. When the searched for word is NOT in the top window, no indication is given (i.e. Not Found!) and when many are found, well same thing - no count.. -
Get rid of phone optimization.
You optimized AOL Gold for phone use, and left us PC users to swing in the breeze. ALMOST NOTHING works with a keyboard. Ctrl+F4 doen't close a browser. Hitting enter on a highlighted email in the mailbox rarely if ever opens the email. FIX IT.
-
FIX THIS GOLD --
WHY DID A LETTER I SENT TO MYSELF **** GO TO SPAM *** ?????
WHAT KIND OF ****** IS THIS ???
THIS GOLD *****-- BUT SOON WILL BE GONE *
-
It would be nice if the "manage my account" was fixed and available. Only a few items listed are available, out of service.
Please fix the "manage my account" . Only a few are available to use, are others are an "oops, try again".
-
Please Add a "date" sort capability to Favorites list.
Alphabetical only list of Favorites is awful. I don't know the name of some of them and CAN NOT FINE THE MOST RECENT ONES!!
An AOL reply to a prior request for this was simply "NO. We are not going to do it! " So much for customer support. I am about to DUMP paid AOL over this.
-
-
Chat is not working, *again*. No feedback about the problem or when it might be resolved, *again*.
AOL was more reliable as a free service. Stuff worked. There weren't these continuous outages that were met with evasions and non-answers (you're sorry for the problem but aren't doing jack to fix it.) There, done venting, since based on the contents of this page, it's obvious that it wont make any difference.
-
with new email
Lacking instructions for AOL sending or replying to an email. Kindly provide instructions for using the new aol gold (sending and receiving emails) so customers will not be confused.
-
everone
everone calls it FOOLS GOLD!
- Don't see your idea?