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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3029 results found

  1. We're glad you're here

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    Reviewed  ·  4 comments  ·  Admin →
  2. AOL Gold does not allow any longer Right Click on unwanted E-Mails which Manually Blocks the E-mail Bad Idea AOL Please restore this opt.

    AOL Gold does not allow any longer Right Click on unwanted E-Mails which Manually Blocks the E-mail. Bad Idea AOL Please restore this opt.
    Now you must Copy Paste into manual Spam Controls the long way around to accomplish this simple task. Why go backwards on this AOL Gold Version and make things harder for the AOL Subscriber?

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    Reviewed  ·  30 comments  ·  Admin →
  3. one more thing on the address book - address card...

    On the old and better 9.8.2, the address card to the right of the contacts was 1. a larger box and 2. we could see more info!

    What we see now without scrolling down is the name in a size 50 font. Why? Forced to scroll down the address card field, I see a giant Category followed by the listing of phone #s starting with the alphabetical FAX #. 9.8.2 showed us in a normal font 75% of the contact info yet now we see 5%. Wow, great Gold improvements.

    Make AOL useful again!

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    Reviewed  ·  1 comment  ·  Admin →
  4. Want the same way to save email to a specific file on MY PC

    I want to save email to a file on MY PC and want to drag/drop to a file folder. I want reponse like it always was "dropped to file "gail misc" or whatever the file title may be. Now only "dropped to MY PC .
    No help. I want the feature I had before. Gail **** **************

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    Reviewed  ·  5 comments  ·  Admin →
  5. Mail waiting to be sent to File Explorer

    Im looking for an option how to save his email from gold directly to file explorer. Like how I was able to do it on the old software.
    Before, when I write a message and X it out, it will show me an option if I want to save it and once I click yes, it will save on my documents. But in gold that option was removed.
    I was just looking for option how to save my mail waiting to be sent on file explorer automatically.

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    Reviewed  ·  0 comments  ·  Admin →
  6. I am unable to sort mail from people I know-one of the features I liked about previous versions.

    I am unable to sort mail from people I know-one of the features I liked about previous versions.

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    Reviewed  ·  1 comment  ·  Admin →
  7. Do you realize just how Anti-President Trump you are?! You should be ashamed!

    My idea is for you everyday to stop having 50% or more of your stories attacking the President....It's really getting old & it is so bad you probably don't even notice it....pathetic, unprofessional and totally biased!

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    Reviewed  ·  96 comments  ·  Admin →
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    Reviewed  ·  2 comments  ·  Admin →
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    Reviewed  ·  9 comments  ·  Admin →
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    Reviewed  ·  0 comments  ·  Admin →
  11. address book group options

    increase group member number allowed to a certain max. and let the customer know the options
    right now I can't add a person on my certain group because of your limit, I wish you can expand it to more numbers of people in a group.

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    Reviewed  ·  2 comments  ·  Admin →
  12. Two months ago, November, I believe, AOL GOLD customers were promised toolbar icons. I'm 80 years old and waiting.... AOL 9.8.2 was never

    Two months ago, in November, AOL GOLD promised toolbar icons. Where are they, in Russia? I'm 80 years old and counting...
    Bring back 9.8.2. AOL GOLD is worse than AOL 2.5. Yes, I've been a customer 20 years and GOLD is the worst version ever.

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    Reviewed  ·  9 comments  ·  Admin →
  13. I'm tired of trying to read a news article, when I go to the next article I have to start from the very beginning

    I'm tired of trying to read a news article, when I go to the next article I have to start from the very beginning

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    Reviewed  ·  8 comments  ·  Admin →
  14. Improve the sign off feature!

    It should be as it used to be...when ever we want to sign off, we merely click on 'sign off' on the top task bar. I am unable to do that with the Gold version. When I attempt to sign off using the traditional method, I get a pop up screen of an ad for AOL Gold with a 'sign on' button.

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    Reviewed  ·  1 comment  ·  Admin →
  15. EMAIL PREVIEW PANE.

    WHY HAVEN'T YOU PUT BACK THE EMAIL PREVIEW PANE. I AM NOT BUYING ONE ADVERTISING PRODUCT UNTIL THAT EMAIL PREVIEW PANE RETURNS.

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    Reviewed  ·  2 comments  ·  Admin →
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    Reviewed  ·  0 comments  ·  Admin →
  17. Save composed emails off line to send later.

    Reinstate the old style email ability of saving composed email to send at a later date. Composing emails OFF LINE is the main reason I have stayed with AOL. If it isn't corrected soon I may no longer have much of a reason the stay a member.

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    Reviewed  ·  16 comments  ·  Admin →
  18. How about making the print bigger and darker ?? This block's print is what the homepage and all should be.

    The print of AOL is too small and too light. Even with my glasses I have trouble reading the print. Never had this issue with the old 9,8 edition. Let's go back to it

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    Reviewed  ·  1 comment  ·  Admin →
  19. When typing in an email address, it should autofill

    The old AOL used to autofill the email address when you typed in a few letters
    Now with Gold, you must type and then click which is an extra step
    Please restore autofill

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    Reviewed  ·  11 comments  ·  Admin →
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    Reviewed  ·  2 comments  ·  Admin →
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