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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2978 results found

  1. Opting out of Unwanted Ads

    Nothing is more depressing that having animal cruelty ads posted on the welcome tab. There should be a way of deleting these ads. Since I am paying for AOL Desktop Gold and other AOL additional services,. I should be permitted to opt out.

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  2. add NHL to sport scores

    add NHL to sport scores

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  3. update scam

    have updated and restarted still have update notice.
    had a hacker/scam artist named "sam" trying to Update my account for a few dollars NOPE pay enough each month for this service

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  4. Why is mail going directly to Recently Deleted instead of the Spam folder? I will decide what is spam and what isn't.

    This changed in the past couple of days. I would check my Spam folder and decide from there if it is spam. Now I have to check the Recently Deleted folder to see what went there. How do I go back to the previous way?

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  5. Update the System Requirements on the beta page.

    I remember when 11.0 first started, Windows Vista was supported and was there on the System Reqs. Then, it disappeared the moment Vista went out of support in April 2017. Yet, I still see Win 7 and 8.x on there and never saw Win 11. Please update. 7/8.x has been out of support since Jan of last year (2023). :) that’s all.

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  6. The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a

    The previous protocol allowed one to have multiple emails open on screen simultaneously and to order them (overlapping) as needed, and in a way that allowed subject-line/date/etc to be visible and findable.
    The new protocol of all open emails existing simply as tabs in a single box is counterproductive. You can't change the order or see the subject, so useless for easy toggling.

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  7. I WANTED TO SAVE FILE THE SAME THING THAT I WAS DOING IT BEFORE WITH MY AOL DESKTOP GOLD . PLEASE PUT IT BACK AGAIN

    I WANTED TO SAVE FILE THE SAME THING THAT I WAS DOING IT BEFORE WITH MY AOL DESKTOP GOLD . PLEASE PUT IT BACK AGAIN

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  8. Edit much? Come on, you can do better than this!

    "The best deals to shop during at Amazon this weekend"

    59 of 72

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  9. Please stop putting the OLD in the MAIL FILE...I lost a piece of mail recently and time overlapped and I lost an important contact informati

    Please get rid of the OLD in MAIL...I recently lost a very important contact because the email dropped into the OLD and I had it cut off! PLEASE do away with the OLD MAIL folder!!!

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  10. I coulnd't write a message into Chinese characters

    I Couldn't write a message into Chinese characters
    I could write a subject with Chinese character using a Pen pad but I couldn't write directly on the body message. I had this settings before but now it's not available no more.

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  11. We're glad you're here

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  12. Enable picture-in-picture for videos

    Please make it so videos playin can pop out in a picture-in-picture window. This would be a nice addition for some of us who watch videos while doing other tasks.

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  13. Too Many Problems

    There are so many problems with AOL Gold and they don't get fixed. Why?

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  14. Why is showing news in the menu from Fox? They are not welcome on AOL

    Take Fox news off AOL. They are not reliable or wanted.

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  15. Add send only address option to Desktop Gold

    AOL WebMail has an option to set "send from" with addresses other than @aol.com.
    Since we are paying for Desktop Gold, we should be getting all the features of the free service.
    Please add this to Desktop Gold!

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  16. Changes in Bcc

    I want to be able to use my contact list,Just adding at random,addresses I want to send the email by just clicking the address.

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  17. Please delete the OLD from the NEW MAIL..

    Please remove the OLD from the NEW MAIL box...I have lost two emails recently because of this...and it is very DIFFICULT!!!

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  18. I'd like to have a way to personalize the experience of writing an email

    I'd like to have a way to personalize the experience of writing an email!
    I have talked to the Premium customer support and it seems that I'm left with the option to submit a feedback
    I would like to have the option to customize the sound specifically for when i receive an email from a contact!
    I know that the option to personalize the background of writing an email was possible a while ago on the webmail, I would appreciate that to be back and to also have it on Aol Desktop Gold!

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  20. Latest news

    I do not like the layout of the "Latest News" and videos. One would think the video would be about the News but it isn't. There is no text explaining the video. I HATE the new layout!

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