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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1423 results found

  1. I can't find the write email option (or compose) in the app

    Surely I can initiate an email but I can't find it.

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    1 comment  ·  Mail  ·  Admin →
  2. We're glad you're here

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  3. drive

    When I click on a google drive link in an email, the browser can not open it, and it says the browser is out of date, even though my app is up to date. Also, I think it would be great if you could add extension capabilities to the browser so I could have the last pass extension already in the browser when I use it. Thanks!

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    0 comments  ·  Browser  ·  Admin →
  4. It seems AOL GOLD causes my FACEBOOK to act very strangley. I used MICROSOFT EDGE and my FACEBOOK works perfectly???

    AOL GOLD causes my FACEBOOK to act in a strange way. I used MICROSOFT EDGE and the FACEBOOK works perfectly??? Guess I'm going to give up on AOL unless they can get this fixed.

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  5. screen too large

    Please put the screens back to normal size....everything is too large and hurting my eyes

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    0 comments  ·  General  ·  Admin →
  6. desktop gold mail composing.

    On Desktop Gold, when trying to write an email, there are no longer manageable margins. in other words, when typing a line in an email, it keeps going beyond the margins of the email, and when one hits "enter" to go to the next line, one loses sight of the cursor completely, with no means of scrolling to the left. There is no justification whatsoever.
    When I spoke to tech support, they are clueless, saying one must go to full page size to write an email. That is not workable.

    Also, the latest update appears to count words. that is…

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    7 comments  ·  Mail  ·  Admin →
  7. What Does GMME Stand For?

    If you're a beta tester, then you'll be using beta client software. The opt-out of beta to drop back to a GA release is to enter AOL Keyword "GMME". What I'd like to know is what does GMME stand for?

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    0 comments  ·  Other  ·  Admin →
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  9. The new "view" folder in mail is awful - how can I get rid of it?

    AOL has added a new "view" FOLDER to the mail folders - I don't want it, don't use it - how can I get rid of it?

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    1 comment  ·  Mail  ·  Admin →
  10. Opening up news topics

    Why do I have to click on a headline 3-4 times before the headline opens up? I have a new and fast computer. This issue is 100% AOL. Are you updating your old and aged system?

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    0 comments  ·  Other  ·  Admin →
  11. Sorry, we were unable to deliver your message to the following address. com>: 554: Message not allowed - [PH01] Email not accep

    Getting 554 message and e-mail not delivered.
    Sorry, we were unable to deliver your message to the following address.

    554: Message not allowed - [PH01] Email not accepted for policy reasons. Please visit https://postmaster.yahooinc.com/error-codes

    ---------- Forwarded message ----------
    Just one alcoholic drink a day is linked to higher blood pressure, study finds
    CBS News
    SARA M

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    1 comment  ·  Admin →
  12. Deleting Email Subfolders in Desktop Gold is not working

    Deleting Email Subfolders in Desktop Gold is not working !!!!!

    Get : "was not understood from the server and error code EC-4001"

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    0 comments  ·  Mail  ·  Admin →
  14. i cannot get into stories-tells me unauthorized. i pay for this aol gold monthly. fix the problem.

    aol gold now gives me "UNAUTHORIZED" when i try to read a story. either this gets fixed or i go with another carrier. called tech support and they could not fix it. i am disgusted!!!!!

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  15. Automatic open

    AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.

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    0 comments  ·  Mail  ·  Admin →
  16. WHERE IS MY MAIL?? No mail when I log on. shows up after a wait.

    Program is very slow and there is no mail once I get logged on. Shows up later.

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    1 comment  ·  Mail  ·  Admin →
  17. Why is there no longer any thing to click on to select a group E-Mail address to send mail?

    Please bring back the option to click on Group Address to send an E-Mail to a group. It has disappeared.

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  18. dragging sent emails to 'My Mail Folders" ????

    on the email home page:
    For the past week or so.....I can no longer drag Sent Files to 'My Mail Folder" Please correct

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    0 comments  ·  Mail  ·  Admin →
  19. mail updates

    I just talked to tech support to untangle a problem with email i had put on my block list a couple of addresses by mistake and wanted to unblock those addresses tech support walked me though it and had to use another browser to unblock because AOL is in the process of updating their software to make things easier why not update everything all at once? is should be when i need to untangle a mess i could untangle it through AOL and not going the round about way that i didn't know of Norman Kivari member since 1995

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    0 comments  ·  Mail  ·  Admin →
  20. It's not the mouse batteries, IT'S YOU.

    Every time I'm to click the mouse button I have to click it several times before it will connect. Sometimes it will just flip to an entirely unrelated page and then it's impossible to find what I was looking at. What are you doing at AOL these days? You have a lot of people working for you. Why can't someone get this web site right?

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    0 comments  ·  Other  ·  Admin →
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