AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1434 results found
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Cant retrieve old email from trash
Please let me determine when I want to permanently delete email. I just learned that emails are automatically deleted after a week. When I do a search in trash, all I get is a long list of "me" emails. There are times when I truly need an old email. Your cat assoc. suggested that I save all my emails in a folder. That's not efficient.
Let me put you in contact with the AOL Desktop Gold team so they can help you out. Please call them at the number 1-888-265-3733
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AOL no longer starts up showing email, even though I have it configured to do so.
AOL no longer starts up showing email, even though I have it configured to do so.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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a
Hey, guys. I'm not seeing a theme tab on revision 4568
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Focus Test Feedback for Themes
I've been testing the new themes in the beta build. Love it so far, but here is one small bug I've found so far:
1) Changing themes sometimes requires a sign out/back in to apply the desktop background. Buttons, widgets, window colors and controls update no problem.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The first email in my inbox turns such a dark blue I can't read the subject or who it's from.
The first email in my inbox turns such a dark blue I can't read the subject or who it's from.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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I'm a USA Citizen and Don't Speak German. Why Does AOL Think I Do?
Every time I try to submit feedback on one of your many inane ads (which I should never receive because I'm a paying member), the responses appear in German. Why?
We want to look more into why your emails are not being received. I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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adfgt
i need to access some pages, and those pages cannot find my location, which i need
please resolve the issue ASAPWe want to look more into why your emails are not being received. I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Views
Provide a way to DELETE the "Views' folder. It opens up expanded taking up 6 lines and is of no use. Currently it can't be modified or deleted.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min
The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min.
I need my spam button to work.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why does the search box at the right of the home screen go to full screen by itself? Needs to be fixed.
I don't have a fix, that is your job. Perhaps if you put it back the way it was previous to this display change.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Can i have the free email, with the TOOLBAR, and without adds for $5?
Can I have the free email, with the TOOLBAR, and without adds for$5.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can't find the write email option (or compose) in the app
Surely I can initiate an email but I can't find it.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Log in to AOL account and have to CHANGE location every time
AOL is not saving my new location
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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drive
When I click on a google drive link in an email, the browser can not open it, and it says the browser is out of date, even though my app is up to date. Also, I think it would be great if you could add extension capabilities to the browser so I could have the last pass extension already in the browser when I use it. Thanks!
I would like to have an expert technician investigate this. Please give us a call at 1-800-827-6364.
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It seems AOL GOLD causes my FACEBOOK to act very strangley. I used MICROSOFT EDGE and my FACEBOOK works perfectly???
AOL GOLD causes my FACEBOOK to act in a strange way. I used MICROSOFT EDGE and the FACEBOOK works perfectly??? Guess I'm going to give up on AOL unless they can get this fixed.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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screen too large
Please put the screens back to normal size....everything is too large and hurting my eyes
This is something our technicians can help you with. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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desktop gold mail composing.
On Desktop Gold, when trying to write an email, there are no longer manageable margins. in other words, when typing a line in an email, it keeps going beyond the margins of the email, and when one hits "enter" to go to the next line, one loses sight of the cursor completely, with no means of scrolling to the left. There is no justification whatsoever.
When I spoke to tech support, they are clueless, saying one must go to full page size to write an email. That is not workable.Also, the latest update appears to count words. that is…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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What Does GMME Stand For?
If you're a beta tester, then you'll be using beta client software. The opt-out of beta to drop back to a GA release is to enter AOL Keyword "GMME". What I'd like to know is what does GMME stand for?
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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The new "view" folder in mail is awful - how can I get rid of it?
AOL has added a new "view" FOLDER to the mail folders - I don't want it, don't use it - how can I get rid of it?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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