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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3077 results found

  1. GET RID OF JUNK MAIL!

    WAY TOO MUCH JUNK MAIL COMING INBOUND!!! This has to stop NOW!! Set up some tools to eliminate this issue. At this point, my email is useless due to the large amount of junk/ads coming to my inbox!!! NOT HAPPY!!!!!!!!!!!!

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    Reviewed  ·  9 comments  ·  Mail  ·  Admin →
  2. Mail from contacts only

    "Mail from contacts only" no longer shows up in my spam controls... Please put it back as it totally eliminates all unwanted mail in specifically all the sexual solicitations!

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    Reviewed  ·  3 comments  ·  Admin →
  3. Desktop gold should be free

    I get it aol has been in a bad financial spot for years but this new desktop software should be free instead of costing 6$ just to beta test and be nostalgic with the classic sounds, i only signed up for a 30 day free trial and then canceled it cause idk why something as simple as this isnt free....im only limited to using 4 or 5 features unless i pay money which is not right

    At least be free to use while the subscriptions are optional

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    Reviewed  ·  0 comments  ·  Account  ·  Admin →
  4. Give us a free option and make the subscriptions optional

    I got to download desktop gold but its really irritating that i am only limited to just the browser and like 3 or 4 or so features unless i pay money, so i want the option for all of it to be free and the option to pay will still be there just....not be the solution to use it...cause why do i have to pay 6$ just to hear some nostalgia ?.

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    Reviewed  ·  0 comments  ·  Account  ·  Admin →
  5. BLOCK "UNKNOWN SENDER@UNKNOWN DOMAIN"

    Somehow this is unable to be blocked. And if you report it as spam, it goes to your inbox.

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  6. VIOLATION OF COMMUNITY STANDARDS

    For at least three months, I've been reporting screen name @THEORIGINALMITTENS9836 for repeated memes showing feces coming out of President elect Trump's mouth. This obviously violates Yahoo Community standards, yet this person continues to post vile memes with nasty profane words. As a customer, this is TOTALLY UNACCEPTABLE! DO SOMETHING!

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
  7. How do I do this

    If it ain't broke don't fix it

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    Reviewed  ·  1 comment  ·  General  ·  Admin →
  8. Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog

    I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.

    1. Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).

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    Reviewed  ·  10 comments  ·  Sounds  ·  Admin →
  9. You people have added so much **** to this browser that it is nearly impossible to to do anything on AOL without jumping through hoops.

    You have added so much **** to the AOL browser it is nearly impossible to do anything on AOL without jumping through hoops. That includes making comments on articles without the CENSORS either rejecting a simple comment or putting it on hold. Now you have screwed up the simple log in process. This **** is ridiculous. You say it is for security reasons. BS. It is justifying someone job. It sucks.

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    Reviewed  ·  0 comments  ·  Admin →
  10. outline settings

    Aol desktop gold doesn't remember the outline settings once you logged out

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    Reviewed  ·  0 comments  ·  Admin →
  11. return my inbox to the original email style I prefer. Thanks

    Please restore my email inbox to the original. I'm too old and busy in my real life to spend endless hours on the internet. Can you please give me what works for me?

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  12. font style

    notice font style is different, lighter and darker

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    Reviewed  ·  0 comments  ·  Welcome  ·  Admin →
  13. Cladly Dressed Ladies Adverts

    Side Bar adverts are getting to be nasty and very improper, with no way to delete, cancel or otherwise prevent from appearing. These figures of barely cladly dressed ladies just started to show over and over of late!

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    0 comments  ·  General  ·  Admin →
  14. Re: Masque Publishing Games "Nature's Blast" ad. This ad is so offensive and obscene that I can't believe you allow it on your site.

    "Nature's Blast" on Masque Publishing. It depicts a cartoon-like drawing of a person's rear end. It is so offensive and trashy that I can't believe AOL would allow it on your site. I'm sick of it popping up all the time. Please have some discretion!

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  15. Add Draft Button at top of mail window

    With the main mail window open, there's buttons for New Old Sent, etc. Why not add a Draft button at the top instead of having to open Show Folder List, would save steps. I do a lot of drafting! Thanks!

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  16. You are showing a fraudulent ad

    In your Hot News you are showing American stamps at a discount. That is NOT by the U.S. Postal Service!! The U.S. Postal service has a special coating on their stamps that shows up with ultra-violet light and these do not. If the USPS tests the letters, they can sue, they can NOT deliver your mail if they choose to. This is like using fake money to buy things. It should not be shown through AOL under Hot News!! If you want our USPS to go under, then use those and find a way to deliver your own mail because…

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    Reviewed  ·  0 comments  ·  News  ·  Admin →
  17. We're glad you're here

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    1 comment  ·  Admin →

    Unfortunately, the Windows operating system does this when it detects that the AOL Desktop Gold application has been auto updated. We are working with Microsoft to find a resolution to this problem.

  18. bulk mail

    can u add back the bulk mailing list

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    Reviewed  ·  7 comments  ·  Mail  ·  Admin →
  19. email barely works

    Hangs for so so so very long. I have no virus, its AOL

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    Reviewed  ·  1 comment  ·  Admin →
  20. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    We are investigating this issue. In the meantime, if you right click the mail folder (inbox, new, old, etc.) and select "refresh" this should refresh all of the mails inside of that folder.

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