AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1418 results found
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pop up from aol gold
pop up from aol gold is getting my e-mail and not sending to my e-mail
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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No Service
05 JAN 2023 - All day when I try to open an email, or link, I receive the prompt: it can't at this time, try back in 5 minutes. It should say "hours." I pay extra monthly; for what?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Telephone contact problem
Whenever I call for tech support the system keeps saying "we didn't get that" and I have to repeat my message 3 times. Please fix that.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Help
Please remove popups about how I owe you money for System Mechanic. I do not have that software on my computer. I do not owe you anything.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL on Android phone shows "Trash" folder. Does NOT show w/AOL Gold on computer
If I accidently deleted an email on my phone, I can find it in "Trash" and restore it. Trash folder does not show on AOL Gold on computer (Windows11 if it makes a difference.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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I can not make a folder in my Favorite Places
Any idea why I can't do this
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Cannot change to see the newest email when opening the sent folder
When opening the sent folder instead of seeing the newest sent folder it defaults to two weeks before.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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How to edit categories in contacts? Can't seem to find way to edit or delete category name
Give me instructions on how to edit categories in contacts? Can't seem to find way to edit or delete category name.
What is AOL Desktop Gold, anyway?I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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I cannot retrieve email pdf attachments in AOL Desktop Gold
I cannot open email attachments with pdf attachments in Aol Desktop Gold.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Will Aol Desktop Gold be impacted by Census updating some security features on census.gov that are effective 10/11/2022?
Will my Aol browser continue to work with the security updates to Census.gov going into effect on 10/11/2022?
"To ensure you will continue to be able to access census.gov, please upgrade your browser to the latest version. 💻 Older browsers may fail to display websites correctly and lack updated security features. New browsers are more compatible with websites and provide stronger protection against security issues.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Had to reload AOL Gold and now all of my saved incoming mail is gone.
Where did my incoming saved mail go?: Why did it not reload?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear
I have used AOL Desktop Gold since it started. Up until September 20th. when a new e-mail was delivered to me, it would automatically appear in my NEW folder, which I always keep open on my screen. Now, I hear the sound notification of a new e-mail, but it does not show up in my NEW folder like always. Now I have to refresh the folder, an extra step. How will I know that THERE IS a new e-mail? What if I can't hear the sound notification or have my sound muted? This has only started since a AOL Software…
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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expiration dates
I need help updating my expiration date on my credit card.
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To save or not to save log in password
Once I select "do not save password" for log in, that should never change unless I do so. To keep having the "save password" box automatically checked, when switching screen names, even after selecting "NO", is aggravating and wrong on your part.
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How do I actually contact AOL? This forum is ridiculous and totally worthless. AOL doesn't see these posts.
How do I reach a human at AOL and get a response? How do I even get the reply to this post if there is one? This entire communication process is flawed and totally and completely worthless.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc addres
This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc address of a new email. Find some way that lets up get rid of the bell option
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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A few weeks ago my entire email List somehow was somehow converted into different categories. I didn't choose or set up these categories.
A few weeks ago my entire email List somehow was converted into different categories. I didn't choose or set up these categories. Some of my contacts were eliminated completely.
Also when I get an email it starts talking to me.
How do I get rid of all of this and get my old email setup back?
Thank you.Please give us a call at 1-800-827-6364 and one of our technician will assist.
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There is not enought space for me to tell you what AOL can do to improve
Something is wrong with my calendar....can't AOL do anything right?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Want my AOL back after lockout by via you for NET 4.8
You locked me out of my two machines
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Issues still present in aol desktop gold
There are still issues present in aol desktop gold.
1) Icons are missing from under safety all the way to help. This only affects computers that have an amd processor.
2) videos still play on auto on the welcome screen.
3) No manual update for check for updates.
4) The software causes my hard drive light to stay solid for a good 10 minutes before turning off.There may be other issues present still, but these come to mind.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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