AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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I am having NO AOL Desktop Gold experience; you keep kicking me off June 17&18, 2021
My AOL is kicking me off. June 17 & 18, 2021. What are you doing to fix this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am SICK of this!
I am SO SICK of having to reset my settings EVERY TIME I WANT TO PLAY GLOBESPOTTER! It never works the first or even the third time because I just don't know which white circle to click on. I know what I want to play and it's not up to AOL to make it so blastedly hard for me to do it!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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HOW TO STORE MY PASSWORD
For 31 yrs of my AOL service I've been able to Store Passwords by typing that phrase into a box using Control K, then following the very simple process offered by AOL.
Today I get no process for storing my password. Worse yet, I can't find any free "HELP" function available to me -- even though I pay $40/mo to AOL. That really sucks, unless someone reading this cares to help me store my password.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Tech Fortress reminder messages
Why do I keep getting a pop up message from you every time I log in appearing in the lower right section of my screen telling me that Tech Fortress is not hooked up? I unsubscribed to Tech Fortress over three months ago. Please stop this from every time I sign in. Thanks.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Multi McAfee Renew Messages
Tired of getting renewal messages for my benefit subscription for McAfee. Tried to reinstall McAfee on my phones and was told an email was sent to continue the process, but non ever arrives.AOL needs to clean up its act. Last time I had the VIP help line "fix" the problem of renewal - guess what it is happening again.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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PLEASE
AOL GOLD only keeps emails for 2 weeks. It would be great to have emails for at least 6 mos. Google has them forever. My son says this is why "no one has AOL anymore." I have had AOL for more than 30 years, and I have been happy with it, but I am not happy being able to retrieve emails than are more than 2 weeks old. PLEASE improve this!
I’d like to have one of our Technical Support agents look more into this. Please call our team at 1-800-827-6364.
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Why do I have to login every time when I check the box stay logged in
Why do I have to keep logging in when I open welcome. I have complained this to bug. what am I paying for, NO HELP?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please contact one of our Technical Support agents investigate this. Please call our team at 1-800-827-6364.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Desktop Pictures Out Of Sync With Captions
When you open AOL Gold, the pictures (1-55 for 3/28) are continually out of sync with the picture description. This happens every single day! e.g. The picture for picture number 35 has the description from picture number 34. That description from picture 34 stays on Picture 35 for 8 seconds and the correct description for picture 35 appears. I thought Verizon was going to fix the mess at AOL?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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My email box is going hey wire....
When I read an email and then mark it unread it would stay in fine print, that way I knew that I had looked at it. Now when I open an email and mark it unread, it goes back to bold like I have never opened it, so now I have a box full of what looks like to me, emails that I have never looked at and it has screwed up my entire system. Emails that I had a handle on and now I can not tell what is what anymore and it looks to me like I need…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Aol sports news
Using the aol desktop gold and the website itself the aolsports new is not up to date.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Trouble with Desktop Gold AGAIN when logging in
We have 2 email addresses. We have to log in with user name and password every time. Clicking "save password" doesn't do a thing. The font is off also, and when I click on Mail Settings to change the font, nothing comes up.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Now all my favorites are missing from AOL now I will be on the phone for two hours again!
all my favorites and work addresses are all missing!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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The Email "Mark Unread" function does not work to restore Email from the "My Mail Folders" "Incoming/ Saved Mail" file. Why is this? Can
The Email "Mark Unread" function does not work to restore Email from the "My Mail Folders" "Incoming/ Saved Mail" file. Why is this? Can you fix it? This same restore function from the "Recently Deleted" file is also intermittent and problematic. Can you fix this too?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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day three and aol is still not functioning despite paying for repair service
aol mail has not worked now for three days and aol desktop barely runs
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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for the last 24 hours aol mail has not worked properly
aol mail has not worked properly for the last 24 hours
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL GOLD: "Ooops, Something Went Wrong" Anybody else get this a lot?
There is nothing wrong with my connection of computer. AOL Gold apparently has built-in glitches that need to be corrected or customers should be reimbursed.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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