AOL Desktop Gold


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  1. You could install a different or updated browser!!!

    AOL Gold will not allow me to download any forms from my Military Retired Pay site (Defense Finance and Accounting Agency). When I use Microsoft Edge or I/E 11 I have no problem. IT SURE WOULD BE NICE TO HAVE A BROWSER IN AOL THAT WOULD DO EVERYTHING, like you had before in 9.8.2

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  2. When I click on offered News on AOL welcome screen I always get a web attack: Fake Tech Support Website, only on AOL, computer has no virus

    When I click on offered News on AOL welcome screen I always get a web attack: Fake Tech Support Website, only on AOL, computer has no virus. Norton always blocks this, but I want to read the news. I am paying for no news and risking some sort of internet attack from AOL. Not good

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  3. I was told that my e-meal info ,pictures back to pictures etc would be returned when you worked the kinks out. I so hope they not been los

    I had several of your remote techs trying to correct may problems for me( they worked 2 hrs) they told me it would be worked out as they worked out kinks... It hasnt . I sure hope they can put my picture back and fix my adress book at least.

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  5. Charging for services

    AOL got into my bank account without my permission. I recently cancelled my credit card. I was paying for AOL service but don't want to anymore because of the Negative American enviroment they support and poor Gold program they developed. SO you went back thru my files and Kept my information to my Bank Account , then decided you would charge my account. That my idiot friend is called theft. You had no permission to enter my account let alone hold my financial information . Now what

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    To cancel your subscription, please follow these steps:
    1. Sign in to My Account: https://myaccount.aol.com/
    2. Click Manage My Subscriptions to access your account information.
    3. Click Cancel.
    4. Select a reason for canceling your service from the drop-down menu and then click CANCEL AOL.
    Note: If you change your mind and decide to keep your account active, click Keep My Plan.

    You will no longer be billed. Please come back whenever you like!

    If you have further questions, please visit: https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-account

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  7. It is getting hard to open my inbox. I keep getting this : You asked to connect securely to: elb02.activatemymodem.comsweepstakes. But we

    You asked to connect securely to: elb02.activatemymodem.comsweepstakes. But we can't confirm that the connection is secure due to a problem with the website's security certificate.
    Since going Gold and PAYING, i have many issues one being this reply on going to common sites I have always used ??????????

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  9. News articles problems - broken links or contain viruses.

    Frequently when I try to open an article from the main page or a sub-page either the link is broken or a virus or worm infects my system. You need to do a better job making sure posts are clean.

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  10. Is AOL ever going to figure out why I keep getting reminders that have been deleted from my calendar years before?

    Venture out...get rid of GOLD....and come up with something where I can update my CALENDAR...I am still getting reminders that were deleted as much as five years ago! My calendar is next to worthless to me. If I add something, I begin getting multiple reminders...if I correct a reminder, I sometimes get it three or four times!!! ..and on different days!

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  12. AOL GOLD IS AWFUL!!!

    We should not have to pay for this until you get it working right. We all deserve refunds. Every time I go into my email there are email's I already deleted. I try and send an email, especially when there is an attachment and it doesn't send or it takes a very long time. I went in today and there was nothing showing in my in box, when I know for a fact there was. I have to re-start several times. It is so slow to start up. You have the never to keep taking things away from us and…

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  14. FIX THIS PLEASE!!!

    I continue to have issues sending emails with embedded graphics - I get the email all ready to send and press SEND and it doesnt send. The word SEND continues to be in BOLD and not grayed out. It NEVER sends! Then I have to copy/paste the entire email over and make my attachments one more time. THEN it will send. Since I do a lot of graphic work (One of the main reasons that I liked AOL - past tense - is for the graphic capabilities) this is causing me much more work as it happens 90% of the…

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  15. It is horrible. We hate it.

    We need to be able to send mail without trying three or four times each time.

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  17. Dump Gold! It does not work! If you want to charge us, do it with AOL 9.8, NOT GOLD. How could you have done this?!?!?!

    I had several "WAITING TO BE SENT" emails on 9.8, and your took them away without even a warning! They are very important! How can I retrieve them? ******@aol.com

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  18. GOLD loaded a whole bunch of old emails, but none of my current! Why????

    I also hate AOL GOLD; it loaded a whole bunch of old emails, from I no not where, but none of my current. It also did not allow me to get to my emails saved on my computer and AOL. ALL, I say ALL my emails are gone; puff!

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  19. Can not get current e-mails. First is from July of 2017

    No access to current e-mails. What a mess and time waster

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  20. Give us a working aol I lost my wavman do to GOLD I love my music n now I can't even go in a chatroom on gold my rooms are not working

    go in chatrooms on gold nothing works well on Gold and it makes ya not even want to sign on aol Gold mail sucks this aol is bad and I pay 18.99 monthly for this **** its very frustrating truly

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