AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1418 results found
-
My username disappeared on AOL Desktop Gold. Kindly have this error corrected so I can have an access to my email easily as I used to before
Changes on AOL Desktop
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
News articles problems - broken links or contain viruses.
Frequently when I try to open an article from the main page or a sub-page either the link is broken or a virus or worm infects my system. You need to do a better job making sure posts are clean.
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Is AOL ever going to figure out why I keep getting reminders that have been deleted from my calendar years before?
Venture out...get rid of GOLD....and come up with something where I can update my CALENDAR...I am still getting reminders that were deleted as much as five years ago! My calendar is next to worthless to me. If I add something, I begin getting multiple reminders...if I correct a reminder, I sometimes get it three or four times!!! ..and on different days!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Get this message everytime I go to AOL - frustrated! Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF
What's with this message:
Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF8b3BlbmF1dGhfZXw0fGNWbVFLa3dxYXVTdHBfT0ZWcnpPUFJUemFKTTFrVVpYejJhcGpFbW1kdS1HOXNqYzlJVGt6NFpCaC0yT2dxQnFCVHd4bFhWT1U4SE9mbWtMdmxCRl9kMk1XVjk4VkVwWk9VN2QwWExlMzVoejBOc1luN040SkFWSHU2WGhfWDNrV3RPRzFpMTUwcGFfaGlaLVpUbnNxd2xKV2Q3dmxKcXJNNEN6bDFaWnFCXzlYODhXUDFwVlN2OE1JakZwZ2RDTTM3cVZNekhjSEFkUURlUVNqcFplVlZyTDdvYnZpMXNlQUV5bzBTaHVtU3d8b3BlbmF1dGhfbXw0fHZGVWdQaVhWTm1iNlUwZkVQMWZVX0R5bk84MFIyNWhtLUhCZXNHV0hMS3M&dest_url=waol-app%3a%2f%2fweb_session with error ERRNETWORKCHANGED (NetworkChanged).Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL GOLD IS AWFUL!!!
We should not have to pay for this until you get it working right. We all deserve refunds. Every time I go into my email there are email's I already deleted. I try and send an email, especially when there is an attachment and it doesn't send or it takes a very long time. I went in today and there was nothing showing in my in box, when I know for a fact there was. I have to re-start several times. It is so slow to start up. You have the never to keep taking things away from us and…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
FIX THIS PLEASE!!!
I continue to have issues sending emails with embedded graphics - I get the email all ready to send and press SEND and it doesnt send. The word SEND continues to be in BOLD and not grayed out. It NEVER sends! Then I have to copy/paste the entire email over and make my attachments one more time. THEN it will send. Since I do a lot of graphic work (One of the main reasons that I liked AOL - past tense - is for the graphic capabilities) this is causing me much more work as it happens 90% of the…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
It is horrible. We hate it.
We need to be able to send mail without trying three or four times each time.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
-
Dump Gold! It does not work! If you want to charge us, do it with AOL 9.8, NOT GOLD. How could you have done this?!?!?!
I had several "WAITING TO BE SENT" emails on 9.8, and your took them away without even a warning! They are very important! How can I retrieve them? ******@aol.com
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
GOLD loaded a whole bunch of old emails, but none of my current! Why????
I also hate AOL GOLD; it loaded a whole bunch of old emails, from I no not where, but none of my current. It also did not allow me to get to my emails saved on my computer and AOL. ALL, I say ALL my emails are gone; puff!
If you still encounter this issue please contact one of our Technical Support Agents at 1-888-265-3733. Our team is available 24/7 by phone.
-
Can not get current e-mails. First is from July of 2017
No access to current e-mails. What a mess and time waster
Let me put you in touch with one of our Techincal Support Agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Give us a working aol I lost my wavman do to GOLD I love my music n now I can't even go in a chatroom on gold my rooms are not working
go in chatrooms on gold nothing works well on Gold and it makes ya not even want to sign on aol Gold mail sucks this aol is bad and I pay 18.99 monthly for this **** its very frustrating truly
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
In general, I am not happy with AOL Gold. I had asked to return to the former AOL but was told this is not possible.
When sending e-mails, sometimes, when I enter the name of the addressee, nothing appears in the "To" box.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
FAVORITES BOX KEEPS RESIZING ITSELF
When you want to move a "favorite" item to a new folder location in your "favorites" box, you click on the heart symbol and start dragging it to the new spot. However, the minute you click on the heart symbol, the favorite box resizes itself narrower, so you can no longer see the vertical left side of the box with the all hearts, and therefore you can't find the folder where you were moving the item to. It is as if someone at aol said, "Let's make things as difficult as we can for our users and waste their time…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
PASSWORD????
i FORGOT MY PASSWORD.... WHAT IS IT?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733 to help you retrieve your password. Our experts are available 24/7 by phone.
-
Disaster search mail function
Disaster. Search email function disabled although essential to my work in international law and finance, Restore as previously so that by entering name in search receive all emails to and from that person.
I have wasted at least six hours as a result of your incomprehensible switch to yet another software system, Gold, which eliminates essential functions. This is a disgrace. I work as a lawyer by the hour and this is time wasted as a result of AOL incompetence and AOL's efforts to lock in its customers. AOL makes virtually impossible to transfer groups to another internet service provider.…
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Mail is not sending!!!! WHAT THE FRACK!?!?!? AOL GOLD IS ****!
Mail is not sending!!!! WHAT THE FRACK!?!?!? AOL GOLD IS ****!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
FIX the POKER game.
FIX the poker game.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.
-
you can tell me why it takes 30 minutes to open,and then says gold is not responing and will not upload anything
make the **** thing work or get rid of it
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone.
- Don't see your idea?