AOL Desktop Gold


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  1. I have the following problem with my account for no reason.

    I keep getting asked (actually almost ordered) to add my mobil phone.number to my account. What if I don't have one? Some people don't, you know. I am 88 and don't plan to buy a smart phone..

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    Reviewed  ·  12 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  2. user names

    Don't like the idea that you are unable to add or delete users from the main account anymore.

    For some reason one of my user names disappeared when contacting help. I was advised that the master account would be no longer available to add/delete/modify user names under the master account, and the user that I can see under the master account was deleted. They were not able to even give me a reason why it was deleted and couldn't even help me put the user name back under the master account after aol deleted for no reason.

    I pay $28.00…

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    Reviewed  ·  2 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  3. ADG delete option for the username(s)

    Delete option for the username(s) on the log-in page of ADG

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    Reviewed  ·  4 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Stop lying about always trying improve AOL.

    Stop lying about always trying improve AOL. You took away Keyword spam block and adding new users names to an existing
    account. These were two huge steps in the wrong direction.

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    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Get rid of the guce on desktop. I uninstalled and reinstalled still can't et rid of it. Pain **********

    fix the guce mess. I have been using since the 80's now my emal won't load

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    Reviewed  ·  12 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  6. unable to post on articles conversations, the thought police are going to far when opposing views are expressed .who is policing the comment

    I am currently unable to post comment on articles unless I have a liberal point of view, who is policing the comment police? I would like to hear from aol on my particular situation but calling and talking to aol they cannot help me at all or wont...
    nothing I commented was inappropriate btw... so lets just skip that idea

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  7. Please upgrade your Billing System to allow Members to pay manually.

    Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.

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    Reviewed  ·  3 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Ads

    too many ads- testing

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    Reviewed  ·  1 comment  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Why in **** am I paying for a...

    Why am I paying over 20 dollars a month to be aggravated by AOL. I have just had a long message disappear before I completed it and am almost homicidal over the loss. Tell me why I am now paying about 21.99 a month for this ****** service? ALSO....I really dislike the hollywood news that I have no interest in and am upset about the left leanings of AOL. It has been a very long relationship and it is soon to end.

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  10. PLEASE PUT YOUR PAYING CUSTOMERS FIRST FOR ONCE (AFTER YOUR 35 YRS ONLINE)

    Hello. I've been with AOL SINCE 2003. Yes, over -17 years- now. Why do I put up with all the service issues, advertisements, SPAM, lost benefits, and wasted time and money?? Because AOL holds all my folders ******* that I've created since 2003 that contain many emails I want and need to save.
    I don't need to write about all the individual issues and frustrations because many of your other customers below have already done that well. I see many of the posts have not even been responded to with a simple or short comment! Acknowledgement and communication can go…

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  11. Use an alternative method of verification besides a text message.

    For account verification you use texting. There are still people who use landlines. I had to call someone I know who has a cellphone, have the verification number sent to them, and have them call me so I could verify. Ridiculous.

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  12. Account Verification - Too Long

    ACCOUNT VERIFICATION –

    The account verification process on phone calls is too long and cumbersome. Some customers, including me, do not have the phone options required to process verification. Surely, AOL can simplify this verification process.

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  13. Saddened

    I have been a paying user for above 20 years, and Gold is the worse yet! It is too cumbersome to sign into, it is slow, regardless of the speed of my CPU or Internet. I like using AOL because I use it for business purposes, and most people I deal with are surprised that I still use AOL when there are sites that offer free email. Please AOL address the issues that are being posted by other users because I agree with everyone of the ones that I read. If these issues are not cleared up, I will soon…

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  14. YAHOO

    KEEP UR "STINKING" YAHOO "OUT" OF MY "PC !!!!!!!!!!!!!!!!!!!!!!! EVERY MORNING I HAVE 2 UNINSTALL "AOL" SINCE **** YAHOO DID "TAKE OVER" MY "AOL ACCOUNT" & IS THE PUBLISHER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW STUPID R U ALL @ AOL ???????????

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  15. AOL Desktop Gold

    I don't want your product so quit charging me for it. Who tf uses aol any way??? what is this 1999 ha! Your products are *, your customer service is *.
    I already got refunded a lot of money from my bank on an old debit card because I filed a complaint on you charging me for a product I do not want....good luck getting my new card information you bunch of thieves! Lol

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  16. inetcpl.cpl

    Very good

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  17. HELP AOL.COM

    UNDER YOUR RECENT ACTIVITY SCREEN, I WOULD NOT LIKE MY INFORMATION OF WHAT I DO ON MY AOL ACCOUNT IS REALLY NOT FAIR TO BE MONITORED, !!!!!

    LYNN REAGAN

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  18. We're glad you're here

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  19. ADG

    please let us change the font size of the favorites in ADG and also let us choose if we can do it

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  20. AOLLLLL sorry tom say that for 30 yrs great !!!!! think I may need to let it go

    I haVE been with AOL sense they opened . . .Im sorry to say, maybe time to move on , you can the gold package ETC> Horrid customer service. If any one look you would see that I have a hacker. A new debit card everyt 3 weeks.

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