AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    25th ranked
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    Planned  ·  17 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Put the option to opt out of interest based advertising back

    AOL changed the opt out of interest based advertising. It used to be easy , now it's so complicated and doesn't actually let you have the option anymore. You used to be able to get it down to only a few, but now, with that option removed. You are subject to an average of 135 different companies tracking and targeting you.AOL doesn't care bout the customer, they are only about advertising, if we pay for AOL service, they only profit more. AOL, no longer stands for "America On Line" It's "Advertising On LIne"

    57th ranked
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    Gathering Feedback  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Why do I have to go through 10-15 pages of advertisements to read one story.

    Why don't you let people read a story on one page. I'm tired of having to click through multiple pages of advertisement to read one story. It's not necessary. Many times I give up and try to find the story on Google where I can just read the story. Also every time I switch pages and go to click the Next Page button the page shifts so you wind up clicking on an advertisement and then I have to delete the page I didn't want to see in the first place.

    75th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Do not show unwanted discussing ads on right side. I keep receiving ads with pictures of DEAD DOGS!!!!!!!!!!!! STOP THIS! Give us controls

    Do not show unwanted disgusting ads on right side. I keep receiving ads with pictures of dead dogs!!!!!! Give us a way to modify ads we receive and especially limit this type of offensive ads.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. auto fill option

    I have asked before, when will aol have an auto fill option for name, address etc as other browsers Chrome,Mozilla etal

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. I have two suggestions, first suggestion is to provide a grammar check as you provided the spell check.

    First suggestion is to provide a grammar check as you did with the spell check to help prevent writing errors. Secondly, to allow the customer service to take the information from the customer, and to pass it along to whoever they may transfer you to if they cannot provide assistance. Having the customer repeat all the data all over again is stressful when it can be relayed to whoever they are transferring you to, and to save time for the tech as well.

    106th ranked
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    Gathering Feedback  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Calendar Look Back

    Calendar Only allows a 2-1/2 year look back on a rolling basis.

    How about at least 5 yrs ? 10 yr look back even better.

    124th ranked
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. AoL at its worse

    As one of the oldest email systems, AoL seems far behind other platforms, almost antiquated in some areas, don't even mention the garbage on the what do you think about President Trump site. It is totally sad to see how low some people are. Desktop Gold experience should get rid of all of the bogus and unsitely advertisement, and popups. Time to move on......

    173rd ranked
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop blocking and censoring comments, AOL clear bias to the left, freedom of speech being violated!

    Stop the censoring of conservatives, stop the propaganda articles, show more patriotism for our wonderful country, TRUTH

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. sign on screen make the username box bigger along with the arrow,you have plenty of room why don't you make it convenient for people to use

    Regarding sign on screen. Why don't you make the username box bigger making it easier to to log in . Above all the small arrow icon to change users. it's so small and light colored you need a magnifying glass to see it. I can't believe something that is used often is so small .Doesn't anybody that designed this ever tried to use it. You have to be a marksman to hit it with your mouse,every time I sign on it torques me that this was designed so stupid.

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. What the he heck

    What exactly is wrong with posting "United Negro College Fund" in a chat room ??

    173rd ranked
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    Under Review  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. USE LESS GARBAGE FROM AOL

    YOU PUT IN YOUR ANSWER BOX "GATHERING FEEDBACK" , in other words you are not going to do nothing about a problem that people face on your site except to blank it out so that you don't have to see it again!

    217th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. I agree, I have to sign in to post? Why? Please leave it alone....

    I and many used to be able to have up to 5 names to sign in...NOW you have to buy it....I would like my other one (JUST 2) back for nothing....bring that back we don't get too much for $4.99...

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Request Make Similar New Instant Messages

    Hi I would like to request to AOL Desktop Gold please make new similar new instant messages add to AOL Desktop Gold

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. complaints

    one of your advertisers is using a Walmart gift card scam that voilated several laws including SS# and credti card number

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Desktop and MAC

    I want your desktop to be MAC compatible!!!!

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    Gathering Feedback  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. why do i pay for this service that has so many things that are wrong

    Why is this still a piece of crab web site that I pay for. Mail always has something not working right. Content freeze up everyday. Are you not tired of being the joke of the internet. Step up your games,

    278th ranked
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hire objective realist MATURE adults to monitor your comments sections so you at least have SOME non ANTI Conservative monitors!

    HIRE OBJECTIVE MATURE ADULTS TO MONITOR YOUR COMMENTS SECTIONS PLEASE!! FOR THE LOVE OF GOD!!! I'd wager the vast majority AOL's comment "monitors" are completely biased against Conservative viewpoints. I know this because my comments disappear or are censored altogether. In the ADULT world your snowflake spineless jellyfish monitors will HAVE TO ACCEPT that the world does not see everything their brainwashed entitled utopia way.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. why aol show a dead dog on open screen

    why is aol posting a dead dog for weeks now on open page

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wasting Time

    Wasting Time

    When I go to the Permanently Delete screen, why do I have to confirm again that I want to delete those messages. I would like to simply click on the message I want to delete and have it gone. It makes it unnecessarily time consuming to have to make 3 clicks to make a message you already deleted disappear.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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