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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2978 results found

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  2. PLEASE stop inappropriate merging of feedback

    I provided feedback earlier today on an issue with "Check for Updates", and it was inappropriately merged with another post which was also related to "Check for updates" but not the same issue. My feedback was merged without recourse to a closed feedback item, so that I couldn't even point out that the two matters were not the same!!! I understand that merging may be appropriate, but it isn't when the only relationship may be a couple of keywords.

    This feedback isn't a rant, but an attempt to preserve the value of feedback. I've been an AOL user since its…

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  3. AOL Desktop Gold feedback page needs to display posting dates

    This post is being made on 2018-08-22; I am on version 11.0.1916.
    I was prompted to provide this feedback because in the process of trying to provide feedback I could not tell whether the other feedback items I could see in various topics were current or not. Not until I chose to delve down into an item someone else posted did I discover that the posting date for the original post and comments were displayed.

    This reflects less than optimal page / functional design, and needs improvement -- even if this is a minor issue, it is a barrier to…

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  4. AOL Desktop Gold feedback page needs improvement

    This post is being made on 2018-08-22; I am on version 11.0.1916.
    I was prompted to provide this feedback because in the process of trying to provide feedback on ANOTHER topic (which was my first attempt to use the feedback capability), I had difficulty with just the opening page! I was signed into AOL Desktop Gold via "Submit feedback" on the HELP menu. This opened a browser with the AOL Gold feedback landing page, but the upper right corner said "New and returning users may sign in" and did not reflect knowledge of me as a user. Clicking on that…

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  5. AOL + OATH

    are totally lacking in integrity , professionalism , + customer service - 99% of posts on this forum are totally ignored - why are we paying for such amateur + biased content ???

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  6. YOU ARE TURNING PEOPLE OFF WITH THAT ENDLESS LOOP OF KAYNE WEST.

    YOU ARE TURNING PEOPLE OFF AND AWAY WITH THAT ENDLESS KAYNE WEST LOOP. IT IS REALLY GETTING QUITE REDICULOUS NOW.

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  7. AOL will not fix constant running background processes from AOL Gold in Windows 10 slowing all systems due to this - they fall a deaf ear!!

    AOL Gold on Windows 10 will not stop running multiple background processes for the last 2 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of…

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  8. We're glad you're here

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  9. trouble every day with GOLD. Your agents are slow and dumb and with heavy acents. I do not understand them.

    Trouble with emails and AOL site every single day ...Gold is not GOLD.

    Your agents do not ever help me and their accents are too bad to bare!!!

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  10. Bad, Bad, Bad

    AOL has gone so far down the tubes I'm not sure they can ever get it back to where it was. It's a total mess. What a shame.

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  11. We're glad you're here

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  12. Meghan and Harry

    Enough with Meghan and Harry. Who Cares?

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  13. Bring back the ability to play wavs in the chat room

    Bring back the ability to play wavs in the chat room

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  14. In mail setup we used to be able to select Only people I know vs All

    In mail setup we used to be able to select "Only people I know" vs "All"
    It is so nice to open your mail with names you have in your address book. Then if expecting something new or just to look going to view all yourself and checking other mail that has come in. This was a feature until AOL Gold. Now I get a mail box full of junk that most the time I select all and delete, very annoying. Thanks for your attention.

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  15. freezes

    always freezes

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  16. watch the video ????

    WHAT VIDEO?????????????????????????

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  17. This FEEDBACK site is a complete SHAM.

    This FEEDBACK site is a complete SHAM.

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  18. chat room idiot

    why is it that you cant seem to kick off this evil vile person who has nothing but nasty things to everyone who comes in chat rooms? ***** is the more morally wrong person i've ever met. I've sent his comments to the notify aol button on a daily basis and he just keeps getting worse. Now he's even saying things about peoples kids. This sort of person has to go. If it's the $5.00 your worried about.let me know and i'll pay to have him gone. thjis is ridiculous.

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  19. We're glad you're here

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  20. I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    Signed: One Tech guy to another

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