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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  4. Yellow highliter on email does not work.

    Yellow highliter on email does not work.

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  5. Enable "Show UNREAD" emails in Spam

    You show the COUNT of UNREAD SPAM emails, why not ability to SHOW them too?
    If Thunderbird can do it, why can't AOL?

    I let many 'newsletters' go to spam, keeps the inbox for those real people I converse with.

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  6. Only the address used to go in. Now their name and address goes in.

    I think it is only in the top row. used to be only the address went into the address place, now your name and address both go in. Also I change the font for mail and it goes back to the one it was in the next e mail. Then again, the find used to find a search word in the webpage you were looking at .... not any more.

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  7. Sorting of Emails

    Emails saved in "On AOL" folders can be sorted, BUT certain combinations of letters are never found!
    I.E. I have user with 'cz' in the ID.. Not found.
    I look for 'unknown' ... not found

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  9. Tim Armstrong

    There was Never a Notice about the changes from 9.8.2 to AOL GOLD.
    Forget about fixing AOL GOLD, there is too much to repair. The LIE about Hacking for the reason to eliminate 9.8.2 is a LIE./
    Just trying to get on line with AOL Gold is hard. Took close to 8 minutes to Get On Line.
    Tim Armstrong and his team should be fired.
    Plus I find out I have been OVER PAYING for YEARS for AOL.This is a CRIME. I am looking for Legal advise.

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  10. AOL is Insane

    Mental health expert slams AOL's cognitive ability, calls for further testing

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  11. How to improve AOL GOLD

    How to improve AOL GOLD. GET RID OF IT. UPGRADE OR FIX 9.8.2. Period.! There is Not a SINGLE KUDOS for AOL GOLD. It is like a Monkey was chosen to redo 9.8.2.
    Tim Armstrong should be strung up , to allow this to happen.

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  12. AOL GOLD IS SLOW

    AOL GOLD IS ****. IT IS ANNOYING, IT IS SLOW, AND HAVING THE AOL TECHS SAYING THAT THIS UP GRADED IS BECAUSE OF "
    HACKING OF 9.8.2" IS BULL S..T
    AOL, should have asked from AOL customers, what they would like and not like. Instead AOL unleashed AOL GOLD. Being a Paying customer for 18 years, and enjoying AOL and its tech team, THIS IS INTOLERABLE AND A DISGRACE.
    PLEASE STOP ALL THE "SORRIES" and bring back 9.8.2.. Just FIX IT, don't destroy it, unless Donald j Trump is involved

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  13. Does anyone at AOL read the COMMENTS?

    It is hard to believe, that AOL has become **** For three weeks, every time I turned on my computer, I was alerted that AIM as of Dec 15 was NO LONGER AVAILABLE. It kept going till Jan 2nd. Now four days ago, I get a AOL ALERT, that I can only use AOL GOLD. No notice, no nothing. Then waiting 40 minutes to speak with a AOL tech and listening to the twangy music, I am told " SORRY"
    What ever Team worked on AOL GOLD have to be FIRED. They are Incompetent. There are so many issues with…

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  15. What the **** is going onj?????????

    What the **** is going on AGAIN . My PATIENCE IS RUNNING THIN. Just turned on my computer and see that 9.8.2 is NO LONGER available.
    Three days ago I got the AOL ALERT Msg , about Only using AOL GOLD, (Which is a Piece of *) Then after having to wait over 20 minutes listening to Twangy music, a AOL tech kept saying how SORRY AOL WAS for wait time And Not INFORMING AOL people that a DRASTIC CHANGE WAS BEING MADE. AOL 9.8.2 was NOT BROKEN. Then a day later 9.8.2 was back., NOW 9.8.2 IS GONE

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  16. This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can u

    Tell us how we can improve your AOL Desktop Gold experience.

    That, Sir, is an impossibility because you don't LISTEN.

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  17. running aol gold only for usa

    running aol gold only for usa is a good idea plus stops alot of international hackers like the ones from north korea and china from getting in to our nations computers this thing called free internet has ended they want the best like aol gold they gotta pay for it thats how it works

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