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AOL Desktop Gold


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1418 results found

  1. a few quirks in AOL Gold still: sometimes screen gets all wirey and twisted, have to reboot often i click delete on one email and 2 are dele

    a few quirks in AOL Gold still:
    sometimes screen gets all wirey and twisted, have to reboot
    often i click delete on one email and 2 are deleted

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  2. PLEASE ADVISE THAT IF I REQUIRE 24 HOUR SUPPORT, PER MY PLAN, I HAVE TO WAIT UNTIL 8:00 TO GET A LIVE PERSON

    PLEASE ADVISE THAT IF I REQUIRE 24 HOUR SUPPORT, PER MY PLAN, I HAVE TO WAIT UNTIL 8:00 TO GET A LIVE PERSON

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    1 comment  ·  Account  ·  Admin →
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  3. Troubles with Gold

    My AOL Desktop Gold keeps freezing up. Can I download a newer version to upgrade if I can't use it there is no use in staying with AOL.

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  4. All images in new/old/sent mail are broken and will not open for 2nd time now

    Am more than fed up. Again today every email I receivew, every read mail, and every mail I ever sent has broken images. Complained about this at beginning of week to Report a Bug and it was fixed for a few days. Now all is broken again. My site is an animal adoption site. I can not save the animals if there are no pictures combing in and going out. This is critical. I need this fixed now and for good.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  5. WHO KEEPS SENDING ME NOTICES OF CANCELLATION OF MY ACCOUNT

    WHO KEEPS SENDING ME NOTICES OF PENDING CANCELLATION OF MY A/C

    JM

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    0 comments  ·  Account  ·  Admin →
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  6. How can you improve AOL Gold? Hard to believe you really care.

    When I type something in the browser and want to copy and paste it somewhere else, I have no option to copy. Why is that? Why would you eliminate that option?

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    0 comments  ·  Browser  ·  Admin →
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  8. For the last two days every sent mail is back to me rejected. Please, help me

    For the last two days every sent mail is back to me rejected. Please, help me

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    1 comment  ·  Mail  ·  Admin →
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  9. Mail Service

    Go back to the old way. Set up AOL letters to be larger. Do something about 1/2 email I never get. I am slowly using other email addresses to move out of AOL. I have been using this service for years and I must agree with all the complaints being sent to you. I may lose $31 bc an email ***** sent me did not get through. Have you gotten too big? Sometimes less is more. Keep it simple and fix what is broken before making changes.

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    0 comments  ·  Mail  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
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  12. SYMBOLS USED IN ADDRESS BOOK

    Andy's AT&T should read Andy's and AT&T. The & and ' symbols are not correct in my address book. I did not make the changes as there are others. For some reason something automatically changed my information!!!

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  13. I have 2 accts, I am unable to get email from the 2nd acct for 2 days now.

    I have 2 accts but can only get mail from the main acct. I need both.

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    0 comments  ·  Mail  ·  Admin →
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  14. switching screen names

    switching screen names
    Unable to switch screen names without system freezing. What's with that? anyone know what's going on?

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  16. Why am I not receiving any photos sent to AOL address from my cell phone now?

    Why am I not receiving any photos sent to AOL address from my cell phone now?

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  17. Deleting old emails puts ALL NEW emails in trash fix this please

    Deleting old emails puts ALL new ones in the trash folder fix this

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  18. Why won't my book mn

    Why won't aol bookmarks delete when I want then to and why can't I add new ones when I need to? This aol gold is like an antique compared to aol 9.7

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  20. for weeks aol gold (pos) has locked up forcing me off line multiple times daily. FIX IT!

    if other s have this problem your gonna be out of a job soon. does anyone read these? please respond to me

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