AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1423 results found
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
Issue
When I go to a site jewishworldreview.com and click on an article to read it returns to my desktop. It happens only on this site. If I enter the site on Google,this does not happen. This does not happen on other AOL users.
When and if you fix this issue, will you notify me? I am told by your level 1 techs it will take 24-48 hours to notify me. -
Why am I unable to copy text that is in the "Search" line?????
SO irritating that I am unable to copy test that in the "Search" line!!!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Cannot set up location/home zip code properly
Previously the problem with setting up location/home zip code was corrected. However, the problem is back now. It would be greatly appreciated if you can solve this issue immediately.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Why do I have to sign in and give my password after I'm on aol gold to look up a phone number ? One of the many things I hate about aol. I
Fix aol gold. Tired of paying for something that doesn't work half the time.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
The calendar issue might be caused by the fact that you are using an old bookmark (it points to an old sign on the page). Please delete the Favorite or Toolbar item that you are currently using, then open calendar.aol.com and add the new link to your Favorites or to the Carousel.
Regarding the deleted SN please call us at 1-888-265-3733 in order to have one of the technical support agents further investigate this.
-
AOL Gold is delivering some of my e-mails that are in my Address Book to Spam. Another glitch to contend with.
Today AOL Gold is delivering some of my e-mails that are in my Address Book to my Spam folder. Another glitch I suppose. Hope they eventually fix their glitches and give us an AOL Gold version worth paying for.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Blocked mail
I have high security on my account which should allow anyone in my address book to get thru -- lately ALL MY FRIENDS & FAMILY ARE COMPLAINING THEY CAN'T GET THRU! What is going on????
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I am
I am setting at my desk I have 71 emails listed i can see 4 have called and you say it is fixed. I will not pay you ever again, until it is fixed you are breaking your contract with me, NO MORE MONEY FIX IT AOL GOLD Called several times.
I’m sorry about the issue you are experiencing. One agent will further investigate this. Please call at 1-888-265-3733.
-
Approved emails are now landing in the spam folder and spam is in the approved emails.
Approved emails are now landing in the spam folder and spam is in the other folder.
Also, if you delete a few emails, the computers auto deletes ALL OF THEM. FIX THIS OR GIVE ME 98.2 back.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
change nickname on conversations section
change nickname on conversations section, some of us have our fullname on it, and its not safe give us an option to change for our privacy.
I’d like to have one of our Technical Support agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I get a command prompt when i open different websites and then when I close they make a noise like a snapshot 5-6 times
Please fix this AOL GOLD STINKS
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
The people in charge have no concerns in ongoing issues using AOL Desktop Gold. I've been reporting this issue (missing contacts) numerous t
The people in charge have no concerns in ongoing issues using AOL Desktop Gold. I've been reporting this issue (missing contacts) numerous times; Case# 05348946, 05263902, 05217434, 05225375, 04918384, 04887113, 04829488, 04814417, 0458489, 04383980, 04379778, 04287187, 04159347, 04135028, 04113685, 04057237, 03973772, 03962015
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
If I click on HELP/ABOUT AOL it is blank! No version number - no nothing. Just blank!
What is going on????
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
web developer/ software engineers -kindly issue concerning- sign on page not showing and able to pull up already had a session this morning
web developer/ software engineers -kindly issue concerning- sign on page not showing and able to pull up already had a session this morning for an hour case # 05330656 . kindly fix asap.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
cancel my aol computer checkup
cancel my aol computer check up
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
The programs that were loaded preAOL Gold still want to access AOL 9.8.2 how do I get my devices like Garmin and HP to find AOL Gold?
My Garmin GPS, and HP printer both revert to AOL 9.8.2. This causes problems. How do I get them to look for and use AOL Gold? The others are right though, 9.8.2 is a better software.
I would like to have an expert technician investigate this. Please call us at 1-888-265-3733
-
Another error message
Uncaught TypeError: Cannot read property 'serialize' of undefined @ waol-embed://aoldesktop.htmlresources.zip/tinymce/js/tinymce/tinymce.min.js:12:27847
This is what happened when I forwarded an email from one name to another. So why can't I send emails from one SN to another?I’d like to have one of our Technical Support agents investigate this error. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
Per case ticket 05275710, do not remove sub email accounts that have been on the main account for years
A sub email account was removed from an AOL gold account that has been part of the main account for years. Please report back on case 05275710 quickly as to how this happened and get it restored.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
- Don't see your idea?