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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1418 results found

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  2. GO BACK TO THE OLD AOL EVERYTIME I REPLY TO AN EMAIL I GET BOTH EMAILS BACK AS SEPERATE EMAILS

    You have had more than enough time to fix all the problems, but you DO NOT listen to the consumer. When I sign on certain accounts it like there is 2 programs running.Also when I reply to an email it comes back as the original and as many times as I reply.

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  3. Chat was working fine all weekend, now you guys are back and its messed up again

    Chat was working fine all weekend, now you guys are back and its messed up again

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  4. But the BCC does NOT WORK!!!

    Make the BCC work like it use to.....in GOLD, it shows others in doing so, not like before!

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  5. We're glad you're here

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  6. Why am I getting mail from friends in which the words are not words, but are gibberish symbols?? Twice in 24 hours. I CARE about

    Why am I getting mail from friends in which words are not words but are gibberish symbols?? They did NOT send them that way, and I have no idea what they wished to say in the email. This is true on the computer, the phone, the notebook, anyplace there is AOL. EGAD, how incompetent can you be??? Reading WORDS is the point of email!!

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  7. rebooted twice within a week and not good for aol to not work

    yeah i had to reboot twice within less than a week my computer because aol was not working correctly press continue, would not open up till i rebooted the computer i get aol thru my A T & T bill, get it thru them...when the aol is not working my phone does not either and when you are unhealthy like me and your husband is out of town and your phone is not working....NOT GOOD.....it worked after i rebooted the computer...should not be happening and also sluggish when coming on....not good when you pay alot more for aol because you…

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  8. web developr and software enginner - - dropdown not working on web[pgae on CBSSPORTS.com and show me the money- website not closing or not

    web developr and software enginner -
    - dropdown not working on web[pgae on CBSSPORTS.com and show me the money- website not closing or not able to exit close the page- kindly fix asap-

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  9. Every day AOL sends me a message stating"Let`s Cross This OffYour List" requesting me to install updates. I don`t want to install any update

    Every day AOl sends me a message stating "Lets cross this off your list" requesting me to install updates. I dont want to install any updates so please stop sending this message to me.

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  10. WIKIPEDIA access

    Failed to load URL https://wikipedia.org/ with error ERRCONNECTIONTIMED_OUT (ConnectionTimedOut).

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  11. Problem with Tabs - "Remember Last Browser Session"

    Previously, browser tabs were "remembered" from last session and were specific to a given screen name. Now, when changing screen names, a prompt comes up to either close tabs or cancel. Unless cancel is checked each time, the tabs are closed despite the box in settings being checked to remember tabs upon reopening. Tabs that were manually closed individually can reappear.

    It would be a great help to keep tabs specific to screen name and remember them when logging in again. Am I missing something?

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  12. can some

    can somebody please fix my e-mail

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  13. please have your platform stop eliminating email addresses from my directory.

    I have numerous groups set up for emails and addresses are being dropped out everyday, just like what was happening about one month ago. My God, your system is worthless since you went to "gold."

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733.

  14. I'm not able to rename folders capitalizing the first letter only

    Therefore the folders wont arranged alphabetically.Please help me find my "Online Orders" folder. I temporarily created non-capitalize "online order" folder. Provide me feedback please. HELP!!! I have 2 years worth of order confirmation missing.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733.

  15. Still not even close to being right

    I keep getting I am being blocked from getting on the site because of invalid URL .. come on Verizon ... do a better job.

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  16. We're glad you're here

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  17. aol challenge???

    Has anyone been given a new Password by AOL and asked to not use your email for 24 hours in order to fix a problem unable to send emails due to an AOL message saying you must go to a AOL challenge page to complete a challenge? I find this highly suspicious. Want to know if this happened to anyone else.

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  18. I tried to reset my password and now I cannot get into the program. How do I get help with this problem?

    I tried to reset my password and now I cannot get into the program. How do I get help with this problem? Using my sbcglobal.net link as I cannot get into AOL.

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  19. Problems loading and opening AOL Games

    Called AOL and they said Gold is the problem

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

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