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1379 results found

  1. Trash AOL GOLD give me back my 9.8. Gold will NOT attach and send photos and files.

    Trash AOL GOLD. give me back my 9.8. Gold will NOT attach and send photos and files.

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  2. When Gold is open the entire computer is slowed down.

    When Gold is open the ENTIRE COMPUTER is slowed down. AOL Thinks I am saying The Desktop is slow, NO. It slows down other programs. When I get to work and turn on my computer, if I do not open Gold Desktop, everything opens quickly and with no problem, Word, Excel open in seconds. Once I open Gold Desktop everything is slowed down very very very much. It takes Word over 30 seconds to open if not more. The same with other programs. Firefox opens and then hangs just to open the basic page.
    Why is this happening? All during…

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  3. getting problem on specific tool on toolbar which is contacts the on that I've set up personally

    problem in windows save size and position doesn't recognizes what I wanted then problem on specific tool bar !

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  4. AOL Gold email needs to be remedied

    When sending email and especially with attachments, frequently error messages appear and instruct to try again later. This rarely happened with previous versions of AOL. The new "Gold" should not have been rolled out until it was better prepared

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  5. ANOTHER GOLD MAJOR ERROR

    in this mornings email got a message from aol - quote [ if i do not install aol gold by march 15th service will be discontinued ] - I HAVE BEEN ON aol gold since beta version was introduced , over 1 year now - is this just another aol ***** up ? - time to give up my 20+ year paid subscription ! - past four months has been a total aol fiasco -

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  6. Refund monies when unable to access netFailed to load URL https://search.aol.com/aol/search?q=national%20archives%2c%20washington&s_it=loki-

    I've been paying aol for over 15 years and at this hour am unable to gain access to any site. WHY?
    Someone should be able to program simple tasks and stop screwing with updates that only delay and harm customers.

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  7. These instructions make NO SENSE TO ME... tried it and didn't work:

    To add a photo in the email signature… open the picture in a Photo Editor (we recommend Microsoft Paint), and after using the Selection tool to select which part of the photo you want in your signature, copy the selection using the Copy function in your photo editor, or with the CTRL+C keys on your keyboard. After copying the photo selection go to the Set Mail Signatures option in AOL Desktop Gold, and paste the photo in the signature compose window by using the CTRL+V keys on your keyboard.

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  8. Issues with everything

    There's a huge problem when you can't log on to AOL from your own desktop but you can with any of the other servers! There's loads of disgruntled people who hate Gold but guess what.. they're not listening!!!!!! I could go on forever! No blocking mail the easy way. No address book on the side. No way to access emails when offline! When trying to access AOL the screen just sits there blank! I used to be able to click my search email without typing in an address so I could bring all of them up and go thru and…

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  9. STOP THE MULTIPLE SENDS!!!!!!!!!!!!!!!!!!

    why are you still sending 2 - duplicates....STILL!?

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  10. Virus threat thwarted when opening Huffington Post article

    This is the second time this happened. As soon as I clicked on the article a notice came up from my Bitdefender program that they weren't letting me go to the page because there was a threat. It's not enough that the Huffington Post is a horrible publication? Now this??

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  11. username is not saving the information and the window cannot be saved.

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  12. I cannot put automatic attachment on a new email it opens up the previous version which is now defunct. AOL Customer service explained th

    Put it back to the way it was on AOL 9.8 where you click the email envelope which automatically attaches the attachment to a new email. If you could do it before why not with the new AOL Gold.

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  13. Email links fail Refresh does not work

    Please fix this

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  14. Cannot send email "BCC" with .1630

    It puts the "(" behind the address

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  15. NO UPDATE FILE FOR 1630

    THIS DIDN'T HAPPEN AND I CAN'T FIND THE 1630 UPDATE

    If the version is lower than 11.0.1630, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload.

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  16. You are not helpful.....I am still missing my January emails!!!!!

    Restore my January missing emails

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  17. I HAD 40 OR MORE EMAILS WITH EDITED PHOTOS THAT I THOUGHT WERE SENT NOW I HAVE BEEN TOLD THAT THEY COULD NOT BE SENT FROM PHOTOIMPRESSION 6.

    FIND MY 4O PLUS EMAILS WITH EDITED PHOTOS IN THEM THAT WERE NOT SENT SINCE I WAS FORCED TO SWITCH TO GOLD...WITH THE OLDER VERSION I COULD MAIL THEM F,,,ROM PHOTOIMPRESSION 6,,,,,NOW I HAVE BEEN TOLD BY AOL THAT THEY ARE LOST ..THIS MORNING THE TECH MAN UNINSTALLED THE OLD VERSION OF AOL...HELP................VERY IMPORTANT...

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  18. Ignore causes chat to lock up

    If I do not have to ignore anyone, chat works great. If I put people on ignore, after 1/2 to 1 hour, you cannot post anymore. You have to exit the chat room and go back in and reset all the ignores all over again. WHEN ARE YOU GUYS GOING TO PUT SOME ATTENTION ON THE CHAT COMMUNITIES? How about fixing it so it doesn't lock up like this? How about sorting the membership list?

    In January I told AOL they better have some significant changes in the software or I will be gone in March. Here March is out…

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  19. Your advice did not work and you closed my case

    I followed your advice, closed down for half an hour, restarted computer... and I still have rev.11.0.1589.

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  20. Quit changing my file type associations

    AOL continually changes the file type associations on my PC. Quit doing that!!!! I have to test in all browsers and have these file type associations interferes with my work. AOL is not the only browser people use. There is no need to force people into AOL when they click on a html file. Very poor quality programming if you can't offer an option to opt out of this feature!

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    Support Request  ·  Product Support responded

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

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