AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1418 results found
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Unbelievable how you give nonsense replies and then close postings
I said I am getting broken images in order confirmations for things I buy online. Your reply was "Please make sure you have the “Hide images and disable links in mail from unknown senders” setting unchecked. You can find the setting in Mail—>Mail Settings—>Mail section.... and then you closed my post so I could not reply.
OF COURSE I do not have disable links and images from unknown senders checked off. I get emails daily from strangers with images in them that are fine. WHY DIDN'T YOU WAIT FOR MY REPLY BEFORE CLOSING MY POST?? There is no help here.…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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when I have read mail open the loading of what every never stops it continues to make a sound have you had this problem reported before
I would say look into the loading sound and have it stopped it would drive one crazy I would just like to know why it continue loading for hours
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I am not getting all the emails sent to me
I am not getting all the emails sent to me. Please fix this.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Gold is Awful!
I have been using Gold for a while now because we don't have any choice in the matter. It is terrible. Email is a constant headache.
Writing an email is beyond bad as it wants to throw in spaces where they don't belong and it does not allow you to respond to sections of an email with your own font. It just does what the heck it wants whenever it wants. Also, the desktop shortcut has disappeared several times. I cannot believe how bad this is. Please, AOL, fix the problems with 9.8.2 that were never fixed and bring it…Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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FIX IT!
There I am already signed on using gold when all of a sudden I hear, "Goodbye", and the message "Error retrieving Account Info Please Try Again." pops up! You had my account information that's why i was signed on...how the .............did you lose and kick me off? I know, I know, you'll merge this with other stuff. instead of doing that all the time, try fixing why it happens and when you do fix something,, yea right, how about you let us know if that isn't too much trouble. $17+ a month for aggravation! Going to stop very shortly and…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Pictures not posting..
Are you kidding me!!! For the past several day when I go to post a picture on facebook I get this error message!
Oops
Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again later. Really what's later!!You're not working on any of it!! That's why we still have all these nightmare issues!!
This is insane. From one thing to another. AOL keeps changing everything up. Now when you send an email it's set up differently.
You can't even get the bugs worked out of all the other…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mouse Buttons still do not work in Gold.
Mouse Forward/Backward Buttons still do not work in Gold. Please fix.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I by making it so I can copy and paste. I wanted to put an address in the block spam box and I couldn't copy and paste the address.
Ideas??? Fix the f'ing problems!!!!!!!!!!!!!!!!!!!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Another day when AOL is stealing my money I am paying for but but cant use it
Another day when Aol is stealing my money I am paying for it but can't use it
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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fix AOL to accept my APPROVED PASSWORD FOR ******#aol.com
YOU NEED TO FIX WHATEVER IS WRONG WITH ACCEPTING APPROVED PASSWORDS - THIS HAS BEEN GOING ON FOR MORE THAN A WEEK - I WILL QUIT AOL GOLD AND ADVISE EVERYONE ON FACEBOOK TO DO THE SAME YOUR SERVICE IS TERRIBLE
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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cant find pokerstars.com or pokerstars .net
I used to play this on the old version of AOL Desktop. But right now it was gone.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail Not Getting to Recipient!
Some of my SENT e-mails are NOT reaching the recipients! It's not consistent but these are key sequential submissions. I have taken to sending e-mails to two different e-mail addresses to insure delivery and neither one reaches the person I sent it to!
Let me put you in touch with one of our Technical Support Agents to look more into your issue. Please call at 1-888-265-3733.
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I am getting disgusted with AOL gold. You are going to lose a lot of customers if you don't get it fixed especially now that we are paying.
My sent mail is not up to Date...it is from 2009 and 2010! I cannot retrieve the mail I sent in the past few days or even this year! AOL needs to get some IT people who know what they are doing. I am getting disgusted with all the problems...sometimes portfoliio....sometimes mail, etc. You will be losing customers if you don't get it fixed especially now that we are paying! Please get my "sent e-mail" up working up to date as I need to find something there.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.
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AOL just deleted 3000 EMAILS of mine!!! MANY WORK RELATED!!! I AM LOOKING FOR A NEW EMAIL SERVICE AFTER ALL THESE YEARS!!!
AOL just deleted 3000 EMAILS of mine!!! MANY WORK RELATED!!! I AM LOOKING FOR A NEW EMAIL SERVICE AFTER ALL THESE YEARS!!!
SINCE YOU UPGRADED IT HAS GOTTEN 100X WORSE!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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What happended to Malware protection ? Did AOL sell out to them ?
Give us malware protection .....
One of our Technical Support agents can help you with this. Please call us at 1-888-265-3733.
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let me get my email and photos
I really dislike the Aol Gold - it has too many screwups. Now I can't get my email or pictures.
I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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My sticky notes have disappeared. Why? I need them.
Why have my sticky notes disappeared? I need them.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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If I click "refresh," the existing page goes into the background, and stays as an active page. Make it go away please.
The old desktop actually refreshed to current. Instead, the refreshed page now stays in the background and has to continually be dealt with. It slows the flow of navigating smoothly. Hope you can fix!
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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New site SUCKS. Copy/Paste takes a lot of effort to get to work. Sign-on can't decide how many screens I need to deal with.
New site SUCKS. Copy/Paste takes a lot of effort to get to work. Sign-on can't decide how many screens I need to deal with. Looks like the picture/text E-mails i make in Photoshop are being deleted before getting to the list. All in all, we are getting to the end of fighting with it.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have a person using another of my Email Addresses and I get dozens of email from Facebook intended for her?
How can we get her to stop using my Email
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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