AOL desktop Gold is working so slow. Hoping that this will fix soon. Thank you
Please fix this
Anonymous
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To resolve the slowness and performance issues, please try the troubleshooting solutions below:
1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues. This article provides the steps to restart the PC: https://help.aol.com/articles/restart-the-computer
3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications. For help with this, please refer to the following help article: https://help.aol.com/articles/enable-only-essential-startup-programs
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S KEMP
commented
I have the same problem . Slow loading emails, address book. ETC> I have been on line with four techs. No one has a clue how to fix it. GOLD SUCKS and I am paying for this. FIX THIS .
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S KEMP
commented
Slow loadind, not opening mail. slow everything . Horrible
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Jerry Longden
commented
I have a good quality Dell PC with a consistently fast Internet connection speed. AOL Gold takes two minutes to open, then takes another two minutes+ to connect to internet.. Then takes about three minutes for email to load. The a selected email will open the email window but does not always show, or load any email text, it just sits there. This is not the case with other services like Firefox or Internet Explorer, etc, which connect and load in a few seconds. So, the problem is obvioisly in the AOL GOLD program. How might this be corrected?
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Medeek Inyurayzz
commented
aol is the worst thing ever it slows the computer down more than 10x. its politics are so one sided they have their heads up bidens rear end
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Yahoo Mail
commented
AOL email is so slow and so unreliable that it has become a secondary email to me. Not dependable!!!!!! at best.
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MARK WIDERSTROM
commented
keep system mechanic dump mcafee. you can,t run two of these types of programs at one time. once you dump mcafee do a shut down of your computer and reboot. then run and update system mechanic
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MARY KARIM
commented
I heard that McAfee doesn't work very well with Windows 10. System Mechanic isn't much better.
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MARY KARIM
commented
I heard that McAfree doesn't work well with Windows 10. System Mechanic isn't much better.
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DONNA ANDERSON
commented
Want faster opening of AOL Desktop Gold!! What am I paying for?? Why do I keep losing my connection to the internet???
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Richard Capuozzo
commented
On may 4 I was talked into System Mechanic and MaCafee. My computer has slowed to a crawl.
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ANNETTE HELLER
commented
Why is opening mail and downloading so slow?
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Everardo Meza
commented
My aol nail is too slow
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Everardo Meza
commented
AOK mail too sliw
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eggcarton1
commented
AOL Gold is a substandard browser and mail platform.
My boss loves AOL and has used it since she was a child, so of course she uses it for our business.It's the last thing I load when starting up my computer, because all my other programs start up and run fine, until... I start up AOL.
Then everything becomes sluggish, AOL itself takes 10-15 minutes just to get to the mail screen, in addition my other programs begin to run slower or freeze up altogether.
I've even tried running it by itself, with no other programs, no difference.I don't know what you could do to improve, I'm a user, not a programmer
But something needs to be addressed.
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CHARLES W JACKSON
commented
I am troubled with AOL, 3-5 second delay when I type! It happens with NO other software. Why pay for GOLD when it doesn't work! Difficult to get a larger font, aside from getting the curser at all
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NED NICHOLS
commented
It takes 11 minutes for AOL Gold to load; and another 4 minutes of "Not Responding." This is completely unacceptable. AOL is happy to take my $, but never fixes their problems. D-
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MARGO SEEGRIST
commented
When I go to add a link into an email, there is a delay and then the circle starts spinning. I have waited as long as 30 minutes and it's still spinning. If I click anywhere in the aol software, the screen goes white and freezes. I have to come out as a hard out by clicking on the X and choosing stop now. Then I go back in and try again and it still freezes. Some days it works. Some times in a day it works. I have better luck if I add the links first before typing anything but it can still freeze that way too.
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Eric Shane
commented
I had to pay for AOL service to have them fix weekly what should function on its own! Common Man!
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Eric Shane
commented
AOL has no desire to fix anything they are seeing themselves as a player in social media censorship and dont care about the users at all! Its now been more then aa month and comments are not fixed but censorship is in over drive
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Jonathan
commented
I sent this exact same info in a bug report.