Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
AOL Product Support
Mike Ha commented
block scammers We have received 42 complaints about your Email & We Have Temporary Blocked Your Email From Sending #31021. icket ID: OBS-379-65954
Subject: Fwd: We have received 42 complaints about your Email & We Have Temporary Blocked Your Email From Sending #31021
Department: Abuse Reports
Status: Awaiting Staff Response
Please be aware that Namecheap investigates a large volume of complaints, therefore, we will respond to you only if additional information on the matter is required. However, rest assured that your complaint will be properly evaluated and action will be taken if necessary.
You are welcome to check yourself if the domain is active by searching the domain status via Namecheap Lookup (https://www.namecheap.com/domains/whois/). If the domain status is in clientHold/serverHold, it means the domain has been suspended and is not available on the internet.
IMPORTANT: In order to support the process of investigation, please review the instructions below depending on the type of abuse you are reporting. To help us fully investigate your claim, please ensure your submission includes all the requirements we describe. If you have submitted a complaint and realize that information is missing, please simply reply to this message, including the additional information, and make sure that the ticket ID is kept in the subject so that we can track your replies:
Information required to support our investigation: https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-complaints
How does Namecheap investigate Suspected Email Abuse/Spam? https://www.namecheap.com/support/knowledgebase/article.aspx/10184/5/how-does-namecheap-investigate-suspected-email-abusespam
Copyright and Trademark Policies: https://www.namecheap.com/legal/general/copyright-trademark-policies/
Namecheap Court Order & Subpoena Policy (including customer personal information disclosure requests): https://www.namecheap.com/legal/general/court-order-and-subpoena-policy/
In order to learn how to notice different types of incidents, how to report them, and some of the best remedial actions and preventive measures that can be taken, you are welcome to check the following article: https://www.namecheap.com/guru-guides/understanding-fraud-and-abuse-dp/
If you represent a cybersecurity entity and submit phishing/fraud reports on a regular basis, it is advised to consider using Namecheap API to optimize and speed up the flow of submitting/processing abuse complaints. In order to proceed with setting up an API reporting system with Namecheap, please contact us via email@example.com for details.
Additionally, let us emphasize that all requests and/or notices from India related to and/or from the following: Legal Notices (including but not limited to Advance Notices and Court Orders (of any kind)) or Orders/Request for Action or Information from national agencies (NIXI, CERT, MeitY, etc) and/or law enforcement MUST be submitted to Namecheap’s Grievance Officer. You are welcome to send your request to the firstname.lastname@example.org email address. For more information please refer to the following article: https://www.namecheap.com/support/knowledgebase/article.aspx/10586/5/reporting-grievances-from-india/
Legal & Abuse Department
Criminals picked up my AOL e-mail address from the Dark Web, according to Experian. Since then—for the past eight months or longer—I have been overwhelmed with hundreds of pornographic spam messages every week from criminals around the world. Marking all of these as "spam" on AOL and sending them to the U. S. Government at US-CERT (email@example.com) has had no effect whatsoever. They just keep arriving unabated and in increasing numbers.
These pornographic e-mails disrupt my business and personal life to such an extent that getting rid of them now occupies a major part of each and every day.
Surely with the resources available to AOL corporate, and working with Federal law enforcement, you can put a stop to this outrageous criminal activity.
I have written to and called AOL about this serious issue numerous times in the recent past. But so far, you have done absolutely nothing about it.
Please become proactive and address this major problem once and for all, ensuring that I and all paying AOL subscribers receive no more of these types of e-mails.
HUGH MARTINEZ commented
The spam you send thru is too much. I am about to cancel my account. I'm sick of it. I have been a customer since you started.
LOREN AND PATRICIA DODSON commented
THIS IS ONLY ON MY ANDROID PHONE.
LOREN AND PATRICIA DODSON commented
STOP SENDING ADS TO MY EMAIL. IT'S VERY ANNOYING
Alex Stephens commented
The function to block senders works fine, trust me. You are likely getting messages from spoofed addresses. Spammers do this entirely to circumvent ISP blocked sender lists ;)
step up to the plat an upgrade a block sender program you make enough money off us.
KEN BECKER commented
SPAM: UnknownSender@UnknownDomain ---- Unable to block these e-mails. (Spammers do not reveal a sender or a domain in the e-mail heading) Spammers have learned this technique to get around your Spam controls....There is no e-mail address that I can identify or specify as an address to be blocked.
Edd Mucha commented
Why does AOL constantly delete Addresses listed into the Spam Block Folder? It has capacity for 1,000 units. It deletes after 2-4-5. Thus I am constantly inundated with Spam, and mostly **** **** at that. Is this what I am paying for???
DANIEL TERRY commented
For several weeks, I was getting almost no SPAM. I figured AOL has fixed this issue. Now it has come back along with many emails from unknown addresses. Why cant AOL block any unknown address emails!
ARNOLD SCHOENBACHLER commented
Trying add email address to blocking emails and getting a "not valid email address" notice It darn sure is a valid email address if I"m getting emails from that address...When you do add an email address there is no SAVE to click on so the email address is not added to the lists of Blocked Email..
hire some one better than what you got now, make people proud to say i have aol with a smile.
Darell Murphy commented
I was very pleased a few days ago when my spam folder volume decreased from over 300/day to about 10/day. However, that was just a tease by AOL. Since then, my spam email has started to increase exponentially every day since and now approaching 100s a day or more. With free gmail or yahoo accounts i also occasionally use, i might one or two spam emails a week! Isn't there something AOL can do better to just send obvious spam emails up into the cloud instead of having my filter them myself? Some important emails I receive that show up in my inbox on occasion show up in spam, requiring me to filter through all the spam every day! AOL could do better if they tried, even just a little!
step up to the plate and buy a block sender program that works.or better yet hire people that can fix it you're losing members your about to lose me been a member 30 + years chrck my history
Howard Bergh commented
As of about a week ago, the number of emails in my spam email folder has dropped drastically--from about 200 a day to 10. What has AOL done to help to better filter out so many spam emails? What ever you did I appreciate it very much!
Diana Nytko commented
Also, I'm paying for AOL Gold, whay am I getting all this advertising?
Diana Nytko commented
Why am I still getting spam from blocked addresses.?
Patrick Cullen commented
Stop letting those junk mail in my mail box.... I know you want $10.00 a month to stop those junk mails. That is not fair.... Are you greedding?
LES KONOPKA commented
renter-info spam non stop i hate aol mail non stop spam such a garbage company
a cee commented
that makes no sense
yous need to increase that to 1000 with all, all the fake domains spamming folks EMAILS How do yous think that limit of 3 is going to do anything??? 🙄