Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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RONALD K GRESS commented
This email address does not have a functioning. I am getting dozens of these in my spam folder and I cannot unsubscribe them . I get a not from AOL at the top of the mail that if I want them to click on "Not Spam." The implication is that AOL will stop sending them if I do not click on "not spam." but it is not happening and I cannot unsubscribe them.
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Ruth Sanchez commented
I rec. numerous emails every day - I have added them to the "block" list and many are going into the spam folder. The problem is these emails all start with the addresses - news@ , or administration@, or good@ - why do I have to delete from spam then delete permanently from the delete file ?? Why can't you block all email coming from what I have identified as these are ALL SPAM and have pornographic info as part of the subject line info. If I can block entire area codes using a "block" unit for my telephone - why can't you block all emails which are sent from news@, or Administration@, or good@. I'm tired of having to delete all these every single day not once but twice and they still keep coming. I have been a customer for over 30 + years. Please fix this, it is obvious that I'm not alone with this problem.
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Tom Morookian commented
Seems stupid? Does AOL ever do anything about any issue posted? It says "reviewed" but never here's the fix.
The inability to block spam and the supposed "auto delete" when I mark something as spam don't work. I have filled up the option in settings to block email (1,000) of them so I still get 50 to 100 new ones every day.
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Tom Morookian commented
Same issue
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Harold Wingler commented
When "Mail From Contacts Only" is "ON", why couldn't this apply to the Spam box also?? That would get rid of all the **** and ladies seeking conversation and dates !!!
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KERRY WRIGHT commented
I receive many junk emails with the local part like Renter-250835info or Renter-250806info with ever changing domain names. These emails should be totally blocked.
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JAMES WEINSTEIN commented
why are some of my websites now marked as spam I called Overstock.com and they said it was now marked as spam cannot receive any emails from them can you fix this
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DOUGLAS TOMLINSON commented
90% of my spam comes from 2 domains with constantly changing name before the @. It would really help if I could block the entire domain, e.g., enter *@baddomain
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michael elder commented
have great Idea , hire some one who will care and fix it
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Harold Wingler commented
All the solicitation for "SEX" and all the "****" needs to stop! Seems there is three to four times as much **** comes through AOL than any other ISP!
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RONALD K GRESS commented
If I block an email address, I don't want it to go to spam; I don't want to have it come to my address at all. I get hundreds of spam emails each day. It makes it very hard and time consuming to go through the list of spam email to ensure I did not get an email that went to spam that I really wanted to see. Does AOL get paid to deliver advertisements to AOL customers? Please intercept these blocked emails before they get reach my email address. Over 90% of these emails don't have unsubscribe options, or if they do, they don't work.
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JUST LOOKING commented
I get anywhere from 50 to 100 spam messages from a account beginning with "zara" I send their address to be blocked but they never are
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msucj59 commented
Ronald, If you right click on the email, you can then click to BLOCK an email, except no matter how many times you BLOCK it, AOL does not BLOCK it and you keep getting emails from the same address. Plus, why does AOL send out emails to inboxes, when the sender is listed as UNKNOWN?
AS long as AOL keeps receiving monthly payments from us dumb subscribers that keep their poor quality service, why should they want to fix anything?
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RONALD K GRESS commented
If an advertisement email or providing information that does not have an unsubscribe option should not be delivered to an AOL customer. Make this an option that can be used or not used by AOL email addresses. We suspect AOL gets paid by those sending these emails that do not have unsubscribe options. Most of the emails begin with the address beginning with "Admin" and the domain name may randomly vary which makes it hard to list it as spam.
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RONALD K GRESS commented
Go a step further. Allow users to identify screen names that you don't want to see at all. Otherwise they go to spam and they clog your spam file.
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RONALD K GRESS commented
Or there is a warning that if we don't know them not to open the email.
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RONALD K GRESS commented
Most of the time they do not even have an unsubscribe option.
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RONALD K GRESS commented
We receive email that is selling or providing information we have no interest in. We send it to spam, but more and more come in each day and while they go to spam, we get 100's of these types of emails in a day. We should have the option to identify them to AOL and cut them off so that they never reach our address. This would be a great service to your customers.
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HARLEY WEST commented
tired of paying for aol and getting over 100 spam mail a day maybe aol needs to think of there paying cust
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Dennis Born commented
Put back ability to add screen names and keyword spam block. This used to be provided features. I am paying you now for nothing. I might as well leave AOL so people stop laughing at me for using it. I'm willing to be embarrassed as a AOL user only if you put these features back or I will leave.