Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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Larry Myers commented
garbage spam 100 plus a day?
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LARRY SLAVENS commented
Give us the ability to mark a section of an email address for permanent blocking. I don't want to see them in my SPAM folder, that's for SPAM. I don't want them coming to me in any fashion. There is no reason that I need to go through my SPAM folder, every day, to remove the same email addresses! Once I identify an address that I don't want to see anymore, I should have that option to have it blocked at the AOL level.
I realize you probably get paid per email, but these particular emails are NEVER READ! They go directly into the garbage.
What's the point in that?
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ARLENE HELSEL commented
My idea and wish is that AOL stop sending ****. Isn't it enough with 20-30 ads a day, you have to send **** also! Today, Dec. 25th second batch:"Granite Male-better *** w/Granite Male Enhancement; "Male Elongator" "Wife Chokes On Guy's Member". Using "Block unwanted mail" does NOTHING. The **** keeps coming as well as a multitude of ads - daily. What ethical compass is in your policy and procedures? Why are U promoting ****? And please don't say "these are ads for medications". These **** ads can get into the wrong hands and U have a responsibility to your customers to honor a request to stop ****.
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ARLENE HELSEL commented
Do This Before Bedtime For Explosive Size, 60 Seconds Ritual Unlocks The True Size Of Your Manhood, Subject: oldest **** star in the world finally reveals his “mega hard-on” secret…
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ARLENE HELSEL commented
Here is what you are sending me EVERY DAY! "Problems getting hard? Watch THIS"….and "how to elongate YOUR MEMBER". "Russian Women available....". "How to have *** with two women" Sending *********** daily -- JUST STOP ***********!
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IMOGENE G. BOSEMAN commented
I don't think it does any good to post a remark, make a suggestion, or anything else. Aol Gold is so bad and you refuse to do anything about it!
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IMOGENE G. BOSEMAN commented
I do wish you would stop adding ads to every spot on the computer!!! It just creates more SPAM....and I get around 75 each day. Putting them in the SPAM BLOCKER does nothing!
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Beth Kuester commented
Bring back the old spam settings, AOL Gold is awful, there is so much spam and no way to stop it. What the heck are we paying for anyway. You want all of our money, and for what? You aren't improving anything, only taking things away.
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Eric Plow commented
I wish that you could click on an email to add it to your reject list rather than having to add it manually
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CAROL ANN ENKHAUS commented
Received email pretending to be from microsoft wanting payment of 299.99 for service of firewall I never signed up for...warn members of this and tell them the phone number is phoney ..do not respond, delete at once
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Ed commented
I am receiving a lot of, probably 40%, spam emails are of UnknownSender UnknownDomain origin. You cannot block the sender even if you open the email there is no sender address listed on the mail. you cannot manually put in email addresses, or i have not found where to insert addresses manually, into the blocked addresses.
additonally a lot of "noreply" emails come in that are added but futile cause the rest of the address contains some different address of each one. they evidently use computer generated addresses with "noreply" at the front of each cause the format of the body of the email is exactly the same for each.
opening an email to block the sender identifies the recipient as a good email so other emails can be sent since they have identified the address as an active address.
it would be great to be able to block the email address without opening the mail thus not sending the message that the address is good so they can inundate the receiver with 100's more by changing the sender address!!
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RONALD K GRESS commented
Mail blocking or AOL's spam filter not the solution to spam email. Many emails use rolling email addresses. All blocking does is take up time by your customers to block an address yet the mails continue to come with new email addresses. Spam filter presents the same problem. Also we notice that many emails have and unsubscribe feature that does not work. I thought there was a law that unsubscribe was to be provided on all commercial emails??? AOL should be responsible for checking compliance. AOL should return to the block domains and allow blocking of all but accepted emails.
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BOB KRAMPETZ commented
I've noted a number of SPAM emails with "Click here" that do not show the underlying (hidden) Hyperlink (URL) when moving the mouse pointer over them.
But they ARE CLICKABLE and will take you to their website!!I don't know if this is a new HTML 'feature' or if it's AOL that is not showing it. In any case, it is dangerous in that you can click on empty space and possibly end up getting malware.
I can fwd them to you if you'd like to test.
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Anonymous commented
I am getting over 40 spam mail per day and you really expect me to enter every name. give us back the one click block or the block all mail without entering each sender name. I for one am one step from telling you to cancell my subscription. Maybe we should all cancell then you might listen to the people who purchase your ****** service.I have not given you permission to sell nor divulge my informatin.
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Anonymous commented
Every day I block certain emails and the next day the blocked emails are gone. Why is that happening and are the emails I block stay blocked.
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Anonymous commented
General spam blocker as opposed to specific.
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DANIEL SCHEFFEY commented
spam folder is full of from unknown, but can't search for "unknown" to delete all those at one time. Why do I have to look around all the unknowns to make sure there is not something I want to see mixed in? I get 40+ spam in the AM and more through the day. I waste over and hour daily just do to spam. Then there is Block address: why do I have to open every email that I want to block. I want to click on it and block it without having to open something with pictures that might carry a virus.
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Ken commented
Here's a novel idea for controlling spam.
Check the user defined spam and filter controls before applying the generic AOL spam controls.
If the user defined controls are checked first the user has control over mail that he really wants to see and the option to delete mail he knows he never wants to see.
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john commented
do your job and recognize spam addresses and act
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Anonymous commented
For months, I have received **@usccb.org without incident. Now, it winds up in my spam folder. I entered it in my address book, but it still winds up in the spam folder.