Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
JAMES AND SANDEE PORTENGA
shared this idea
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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Mike Holler
commented
E-mail preferences need to have a "block all BUT named users" to receive mail to me. I tediously added hundreds of names over a twenty year period so that everything else would go to Spam. I easily sorted Spam by address, kept a few, then hit "Delete All." AOL wrongfully deleted this database, which was my personally-created intellectual property. This has further resulted in significant wasted effort required by me each day to review and delete Spam that used to be diverted to my Spam folder. The feature needs to be restored, and the data MUST be returned to me. The move to your new "platform" is a disaster. You must reverse course before you lose your last three customers.
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Anne B. Ponder
commented
E-mail preferences need to have a block all BUT named users to receive mail to me.
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Anonymous
commented
The NEW AOL GOLD IS the PITTS!
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M Phillips
commented
Boy.... did you hit the nail on the head. I HATE the game playing of one month we have a feature and the next month.... we don't. I don't mind paying for something that is an IMPROVEMENT over the free version. THIS is not an improvement. I relied heavily on the status option on SENT mail. I needed that 'receipt'. It was not on AOL Gold, then it was and now it is gone again.
PUT THE **** THING BACK!!!!!!!!!!! -
Anonymous
commented
Restore old settings AND address book. I don't know mail contacts addresses by heart!!!! This is also saying that my email is invalid!
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LYLE MALDOON
commented
I agree. It was so simple for 20 years--RECEIVE ONLY MAIL FROM ADDRESS BOOK NAMES INTO INBOX. ALL OTHERS WENT TO SPAM. NOW ALL INCOMING MAIL IS SPLIT BETWEEN INBOX AND SPAM WITH ABSOLUTELY NO, NO, NO CHOICE OF WHY. LET'S GET BACK TO SIMPLE--MAIL FROM NAMES IN ADDRESS BOOK GO TO INBOX. ALL OTHER MAIL GOES TO SPAM. HOW MUCH SIMPLER CAN IT BE???? AOL IS READY TO GO OUT OF BUSINESS--I AM BEGINNING TO LOOK AT GMAIL AND YAHOO, AFTER BEING WITH AOL FOR OVER 20 YEARS.
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Sonia Lazaruis
commented
My address book is GONE AND CANNOT BE RESTORED BY ME OR AOL!!!!!!!
Sonia Lazaruis
Liverp2@aol.com -
Sonia Lazaruis
commented
AOL HAS DESTROYED AND LOST MY EMAIL ADDRESS BOOK...I AM DESPERATE TO FIND IT ???
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Robert Degen
commented
I AGREE WITH YOU before my mail and spam was ok till aol adjusted it now i cant block mail unknown senders and my spam inbox gets full esp at night time i wake up and get all sorts junk spam i use to be able to set blocks on all spam before aol sucks for messing us up i emailed them 1000 times and get a runaround
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Anonymous
commented
The AOL Gold stinks.
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Anonymous
commented
Exactly
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Theda Gallegos
commented
Fix the spam control! I will decide what is SPAM not AOL. AOL Gold is not Gold for sure. This is the worse programming AOL has ever done. What a mess you have made!
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Anonymous
commented
i agree totally! You charge now for much less !! Spam controls are a joke! Thinking very seriously about using my gmail account and dropping aol!!
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Anonymous
commented
restore old settings. I can't stand that I get close to one hundred emails each day from unknowns that I have no interest in. Formerly I was able to get emails from only those in my address book and that is what I want
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LARRY SLAVENS
commented
It would be REALLY nice, if AOL would simply block anything from (.uk). That's where just about all of my spam comes from. If they won't block it, let the user decide which addresses to just DELETE, not send to a SPAM folder. I like to keep things cleaned out but the (.uk) **** makes that almost impossible.
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Anonymous
commented
Please bring back the old spam settings! Over the last week I have been bombarded! I am getting close to 70+ a day! This is ridiculous! I have had my aol email address for over 20 years and this is how people know to reach me so I can't just change so easily. . . please make improvements!
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Anonymous
commented
REINSTATE THE OLD SPAM POLICY!!!!
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Old Gold
commented
OATH is killing you guys. They don't care about customer satisfaction.
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Old Gold
commented
I hate AOL and will be looking around. Now I can't send my group mail except 40 at a time my list is 110. Many changes and AOL doesn't listen so good bye. I pay for mine and was told how valuable I was what a mess you have caused me.
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Linda Humphress
commented
From the looks of other comments, AOL is not listening.