Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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THOMAS MCPHERRON commented
I receive 50 or so Spam items every day. Most are day after day. Deleting once should be enough. Stop allowing this!
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NEOLA LARSEN commented
Kindly increase the number of block emails on the Block List
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Kenneth Fisher commented
I do not like you selling my email address(S)
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Kenneth Fisher commented
If I add an in coming mail to the senders block, WHY AM I STILL GETTING AN OVERABUNDANCE email from them????????
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White Lotus commented
can you please block these domains? I receive hundreds of spam emails from them each week.
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SHELIA BUNTON commented
There should be a program to recognize frequent SPAM partial addresses. I have over 400 emails with Admin@, admin@, newsletter@, contact@, or unknownsender@ in my blocked email box. The program can also block emails starting with a name/number@. In 3 weeks I have blocked 600 SPAM emails and STILL receive 50-75 every day. If you cannot correct this up the number to 3-4000 as I will reach 1000 in a few days.
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JIM SCRANTON commented
More spam filters need to be added to AOL Gold, especially if I am going to pay for AOL. At one time I could indicate what words to reject. I am sick of getting sexually inappropriate spam in my spam folder. I am constantly getting lots of spam in my spam folder that I should not even be getting altogether.
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MIKE BEFELER commented
I get multiple spam emails from 123863258@addto-cart.co.uk each day. Can you block this?
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RONALD K GRESS commented
This is a real problem for you customers and would be recognized as a great improvement. Viewed as a positive step to improving aol customer support. We note that AOL has not responded to any of the complaints about getting hundreds of spam emails to be blocked. The current method simply would take hours each day to move spam addresses to Blocked addresses. AOL can make big points by improving this process.
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RONALD K GRESS commented
AOL's procedure for blocking an unwanted email address is why to time consuming. Because many of us are getting over a hundred spam emails a day, it is impossible to even attempt to handle them individually with that process. Surely, AOL could come up with an easier way to block those emails. AOL gets these complaints and does nothing. That is why service stinks at aol.
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Fran West commented
I keep getting these lewd Spams. I've added the addresses of the offending senders to my block list...which used to work...and I am just getting increased lewd mesages. Why doesn't this work any longer? I want to block these senders and their lewd messages.
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RONALD K GRESS commented
AOL, you get the message load and clear. We do not like spam and would like an effective way to block it so we do not keep receiving it.
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RONALD K GRESS commented
Is AOL getting the message, does it just not care or does it make money allowing hundreds of spam messages come to our spam accounts every day?
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RONALD K GRESS commented
This is a great Idea. When you are currently getting hundreds of spam emails a day, it would take forever to individually enter the addresses to be blocked.
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Theda Gallegos commented
I have placed 283 emails in spam and they are still sitting their, AOL has done nothing about it and many are threats. We are the customer and we should decide what mail is SPAM, not AOL. The Post Office does not decide what mail is SPAM, and neither should AOL. Also why do I have to sign in again when I am already on AOL Desktop???
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Jerry Longden commented
ALL AOL PROGRAMS, especially AOL GOLD should automatically BLOCK SPAM address or at least have the option to do so. Any and ALL deleted SPAM addresses should AUTOMATICALLY BE sent and ADDED to the AOL "Block Unwanted Mail" list. Probably the reason it isn't already is AOL is partly corrupt and in paid cahoots with certain SPAMMERS and/or AOL Programmers either don't know how to set that up or have been instructed not to by AOL Veeps. Either way, it's idiotic and antiquated and renders inept, impotent and poor service for which AOL now has a global reputation.
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Jerry Longden commented
ALL AOL PROGRAMS, especially AOL GOLD should automatically BLOCK SPAM address or at least have the option to do so. Any and ALL deleted SPAM addresses should AUTOMATICALLY BE sent and ADDED to the AOL "Block Unwanted Mail" list. Probably the reason it isn't already is AOL is partly corrupt and in paid cahoots with certain SPAMMERS and/or AOL Programmers either don't know how to set that up or have been instructed not to by AOL Veeps. Either way, it's idiotic and antiquated and renders inept, impotent and poor service for which AOL now has a global reputation.
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DANIEL TERRY commented
You haven't fixed the SPAM issue. I'm still getting close to 200 Spam emails every day. Nothing is being blocked. I tried to block them, but ie doesn't help. They are reported as SPAM several times a day. PLease fix this.
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Dingleberries umduh,er, ohhhhh commented
REMOVE THE SPAM FILE and DELETE all mails not from any address book sources. Don't keep accumulating these CROOKS, BASTARDS, Criminal thieves from Europe Russia china, etc. Just delete them. Period!
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RONALD K GRESS commented
Get hundreds of spam emails a day. Many AOL identifies as scams. Each of these must be individually entered into blocked email. That makes in impossible to deal with as it would take most of the day to individually process these one at a time. Figure out how to highlight the group of spam messages and place them in blocked email. Now that would be a great service to your customers.