Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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FRANK PAYNE commented
Adding to comment just posted -- ON YOUR SPAM EMAIL PAGE --
You have delete -- you need to put a tab and activate it that says PERMANENTLY DELETE
Currently we have to delete or we can delete all, but to Permanently delete the we have to go to the new email or another page and delete each spam email page by page!! -
FRANK PAYNE commented
AOL -- you need to block these names and as many suggest - BLOCK THE DOMAINS -- you know who they are -- that are the continued senders for the email spam that YOUR USERS are having to deal with!! Had almost 100 spam emails DAILY in the past 4 1/2 days!!
AOL -- you can and should protect your users!!
You know how to as mentioned already - you need to do this NOW
BLOCK THE DOMAINS CREATING THIS SPAM AND BLOCK TH INDIVIDUAL WEB SITES!!! -
Anonymous commented
Years ago you could completely block your email but let only the ones you choose to send you email. But AOL in their complete stupidity and updates eliminated you to be able to do this anymore. After many emails about this they completely ignore to fix it, why?
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a cee commented
I get so annoyed and so impatient with constantly getting spam
And they gotten clever so what they do is they use the same username with different domains and this is what you must come back you must stay ahead of thisEarthling came up with a good idea that if you're sending an person an email two Earthling you get a message saying that you must enter the three digit code in order for your mail to go through which I thought was a very good idea
Or you can have it to where that only you can block domain which you can also block usernames using multiple different domains for me that would make more sense for example
a these are samples that I constantly get that's filling up my mailbox and it's so annoying notice they're all the same username
admin@wazasi.toledonk.com
admin@witerce.com
Admin@spystory.org.uk
admin@baseerato.cominfo@shwelity.com
info@ziemst.handystam.co.uk
info@retill.conaten.com
info@qucosa.factined.net
info@terezo.simplecipl.co.uk
info@zwager.toabout.org.ukrenter-41901info@conveliponsad.store
renter-41901info@gri3a.store
renter-41901info@modric.store
renter-41901info@raheemsterling.usThese are some of the more common ones they fill my mailbox by the thousands this is why I say you must block the username as well as the domain sometimes the repeatedly use the same username as you see in these **** emails
And there's a way to do it I don't want no excuses I don't want no BS I just want this thing done I am a paid customer using your services for this freaking softer and this is what I get is a bunch of spam clogging up my emails
The original version of the AOL software used to stop all this stuff it did not come through
And these are various emails from various different organizations sometime they use the same username sometimes they use the same domain name
So I wasn't born yesterday I've been on the computer for many many years many years the '80s the late seventies
I structure and build Servers
So the little egg heads should put their heads together and come up with a plan to stop all those nonsense now I like the ideal from earthlink where the person has to enter a three digit code for the mail to go through
Once they email the individual they get a mail back entering a three-di there's no way to stop it that's totally unacceptable and totally an excuse and very dismissive 🙄
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a cee commented
I get so annoyed and so impatient with constantly getting spam
And they gotten clever so what they do is they use the same username with different domains and this is what you must come back you must stay ahead of thisEarthling came up with a good idea that if you're sending an person an email two Earthling you get a message saying that you must enter the three digit code in order for your mail to go through which I thought was a very good idea
Or you can have it to where that only you can block domain which you can also block usernames using multiple different domains for me that would make more sense for example
a these are samples that I constantly get that's filling up my mailbox and it's so annoying notice they're all the same username
admin@wazasi.toledonk.com
admin@witerce.com
Admin@spystory.org.uk
admin@baseerato.cominfo@shwelity.com
info@ziemst.handystam.co.uk
info@retill.conaten.com
info@qucosa.factined.net
info@terezo.simplecipl.co.uk
info@zwager.toabout.org.ukrenter-41901info@conveliponsad.store
renter-41901info@gri3a.store
renter-41901info@modric.store
renter-41901info@raheemsterling.usThese are some of the more common ones they fill my mailbox by the thousands this is why I say you must block the username as well as the domain sometimes the repeatedly use the same username as you see in these **** emails
And there's a way to do it I don't want no excuses I don't want no BS I just want this thing done I am a paid customer using your services for this freaking softer and this is what I get is a bunch of spam clogging up my emails
The original version of the AOL software used to stop all this stuff it did not come through
And these are various emails from various different organizations sometime they use the same username sometimes they use the same domain name
So I wasn't born yesterday I've been on the computer for many many years many years the '80s the late seventies
I structure and build Servers
So the little egg heads should put their heads together and come up with a plan to stop all those nonsense now I like the ideal from earthlink where the person has to enter a three digit code for the mail to go through
Once they email the individual they get a mail back entering a three-di there's no way to stop it that's totally unacceptable and totally an excuse and very dismissive 🙄
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FRANK PAYNE commented
AOL -- you need to do something - been with you for years and never spam problem. Do not know what changed or where my name got onto spammers lists, but getting 50-60 a day. Mostly health related - lose weight etc
This needs to stop as spam becoming constant problem. Did send unsubscribe to 2 or 3 sites I felt were real and they stopped, but about 10-15 took their place and continue.
Please help!! -
ERIC HEITZMANN commented
be able to block an e-mail by its domain - so you can block spam from an entire domain since they use a million names and one domain,
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KATHLEEN RADKA commented
Clean up & STOP the filthy spam. 15 -30 more everyday and u do nothing. REALLY. **** like would close many companies. You should be ashamed of any of this being tolerated. Even this feedback doesn't work.
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msucj59 commented
AOL says to block unwanted email addresses, right click on the address, click on "add sender to block list" on drop down, then click "OK" on the pop up that lists the subject email address and says it has been added to the blocked list. The problem with that is that it does not block the addresses!!! I began blocking this address: renter-66852info@ Since July 2021, as I was getting several messages per day. In the past 8 days I have received 89 messages from that address. Why are they not on the BLOCKED list?
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Robert I Ross commented
The SPAM emails are OUT OF CONTROL. What is AOL doing about it?
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Hugh Marron commented
Never spam a reply email and never spam an email that is in the contacts address list.
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BILLIE STOVALL commented
My AOL Desktop Gold email account has been receiving excessive emails daily 80-100 spam emails & rising, end user is looking for help for help to locate HIGH spam settings in AOL
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Karinoza45 (( Karino )) commented
Pleas bring back to block junk mail by key word, like before, I don't want to see the tons of junk mail everyday in my span folder, is not deleted automatically like you people say.... key words work perfectly for junk mail
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Fran West commented
Why can I no longer add addresses for Spam mail that is flooding my Spam folder? I've added the addresses but there is no "save" button so it does no good.
AND now Spam is getting into my regular email box. It didn't used to. Why is the service so downgraded from what we've been used to?
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STEVE DOUKAS commented
automatically block spam email address as I delete those spam emails
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LINDA CLARK commented
AOL is listing OBVIOUS SPAM in my New In Box. Why? This has never happened before. Yes, I know how to block those addresses, but it is not good to see them in my new mail.
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MARGO SEEGRIST commented
There are times when domains wind up in the SPAM folder and I tell it not SPAM but all it takes is once for me not to catch it before I delete it and I am kicked out of that domain. Is there any way you can add a box to list safe senders and domains so they DON'T wind up in the spam folder? You have the reverse box - naming definite SPAM sites. Can you do the safe box as well?
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EVAN HOLZMAN commented
the following emails keep coming through ✅FeDeX©✅
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Karinoza45 (( Karino )) commented
Please do keywords to block junk mail, not email address, constantly this unwanted junk mail change their email address, bring what we have before, key words to block junk mail, very annoying excessive junk mail, please stop them
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