Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
AOL Product Support
Dont waste your time calling tech support about robotic automated spam attacks. I've called multiple times and was told to set the spam filters (duh) or click on unsubscribe which would create more attacks. That was dangerous advice. The attacks promoting products come from ISP's around the world and I am receiving 75 to 100 a day. AOL must be on holiday because if they wanted to, they have the technical ability to filter these attacks before they reach our inbox but refuse to do so. AOL should be ashamed not protecting their paying customers.
Lots of spam. I want to block all email from a domain. When I enter "@domain" in block unwanted mail I get a message "That is not a valid email address". Need to block all of the domain
Another day, another 100 spam attack ADS to our inbox. These emails are automated and robotic with dozens of jumbled letters as the sender.
AOL has the technology to stop these attacks by blocking prior to receipt. The question is are they on holiday vacation or working for their customers who pay monthly fees for security of our inboxes??? Take action AOL !!!!!!!!!!!
Way back when, if you wanted to block an address, all you did was type in a key word. Now you have to type in the entire email address. Well, this does not work...it does not save. I keep getting filthy emails that I have never gone to, nor ever would. I try to block, but they address does not save under "block spam." Now what? Go back to the original way of blocking, putting in a key word, e.g., happy, kiss, follow, bounce, etc.
How do spammers get our email address? Doesn't our monthly payment include basic protections? Other email services provide it with NO monthly charge.
Edd Mucha commented
What does it take to get the SPAM machinery to work on AOL Gold? I keep typing in e-mail addresses, sending whole blocks of Spam to "Delete", and yet I continually get more by people or groups using the same basic e-mail starters like "newsletter@, or contact@", and for **** I definitely don't want like CBD or something to make my ***** grow, or finding a new girlfriend. Yet these and other junk that I constantly relegate to the trash pile keep piling through. You guys clearly ain't doing your job for paying members.
STOP BEING A AD SERVIC,,, WE ARE PAYING FOR INTERNET!! AND GIVE US BACK OUR BLOCK UNWANTED MAIL FEATURE YOU SNEAKINGLY TOOK AWAY SO ALL YOUR STINKING HARRASING ADS CAN GET THROUGH EVERYWHERE!!!!!
I followed all directions the new Gold says to do to block spam email. The problem is that when I click on "Block Unwanted Mail" there is no further filtering. the “Block mail containing specific words and phrases” option does not exist. I see all of the past mail I blocked on the old AOL version, and I can add the new ones, but there is nothing on the page that allows me to "SAVE:" what I type. The spam control is unusable. Please tell me how I can delete the new Gold and reload it. I tried that, but the Gold keeps coming back. I can't uninstall and reinstall it. That means that every problem I have with the Gold (and there are too many to tell you here) still exists. I can't get rid of them if AOL won't let me uninstall and reinstall. I can't uninstall all of it so that I can reinstall a new copy. The Gold AOL STINKS, STINKS, STINKS! The best thing you could do for us is to give us the options of having the NEW GOLD or returning to the previous version, which was totally excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ARLINE GEORGE commented
For the first time with the new Gold AOL, I want to block spam. The problem is that I can type in the spam address, but there is no place on the page where I can type to save the list. The previous version allowed me to save. This one does not!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Fran West commented
Need a "Save" button on the Blocking Emails tab so we can add new addresses! Thanks!
It used to be available...and I believe you can bring it back:
I subscribe to several health info services BUT do not wish to receive dozens of gender-specific emails per week regarding the quality of an erection...
With email blocking by keyword in subject line as AOL had before I could enter "erection" "hard as steel" "*** dust" "******", etc
What a lot fewer emails to manually delete!! C'mon....we PAY for this.
MICHAEL RODDICK commented
206th in your list of admires comments - what does that tell you folks? - thank you OATH
MICHAEL RODDICK commented
I'm gearing up to switch to outlook. AOL just keeps striping features away. AOL has become an embarresment for my email account. I now have NO control for spam - that's why I think they are promoting spam.
As a PAYING member this is a rip off they are milking to the end - and yes I do expect AOL to fold in the near future - thank you OATH.
You can't convince me that you can't do something about the volume of spam we're receiving. They're the equivalent of robocalls. Why can't AOL block them without selling us a service to do so? They're mostly newsletters of various types. I got over 25 of them yesterday and so far today about 8. And that's only under one user name.
Cary C. commented
I recently had my mailbox hacked. I received a large Dropbox file from a person known to me. I made the mistake of opening it! 10 days later, the same file was sent to my entire address book.
Here is the full content of a 'bounced' message that I DID NOT SEND:
Sorry, we were unable to deliver your message to the following address.
550: 5.4.1 Recipient address rejected: Access denied [BL2NAM02FT064.eop-nam02.prod.protection.outlook.com]
--- Below this line is a copy of the message.
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aol.com; s=a2048; t=1573049209; bh=Ii2kZjheF6rbKb3m6bqVTwWeVlahf0h4GkyQ04eHn78=; h=Date:From:Subject:References:From:Subject; b=n473uL35ttDgf52f5q5x0evehZZD/5zB2wWqYzMkiVc/Dyg2cI5RrV9+RRqnTRIDYhpd4GfP8L+XwdSYrEsiJ0F8Rf++ehQ7rB0tsTTc9Ptkv3r2may80Qk4FvBYJjkxZcMLyBs7/mXPhhI6bLDZx/RjPo9u0puK2hYkB1xGWUaWtk3cbaVyal67RB0zArqHZTptvLUek0mCcH+SNmXpTmumDZD5H8tMBp1gDYLOgKyWF3GqYavqXKZ5XsKRYp+1cJSHtRtE3pUbVY21EtAu/bPJEkKzrMt7QxOZLm9z2KKDoyRRIT8Vi+zmPYuUN5x/yVSTQJNLqAJiNwbzi7y1uw==
Received: from sonic.gate.mail.ne1.yahoo.com by sonic317.consmr.mail.ne1.yahoo.com with HTTP; Wed, 6 Nov 2019 14:06:49 +0000
Date: Wed, 6 Nov 2019 14:04:47 +0000 (UTC)
From: Cary Coverdill <firstname.lastname@example.org>
Subject: Sent From Cary Coverdill
X-Mailer: WebService/1.1.14680 aolwebmail Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.87 Safari/537.36
Content-Type: text/plain; charset=UTF-8
You have a document=C2=A0 shared=C2=A0 with you for Dropbox due to the larg=
e size of the file.
Sign in with your email to :=C2=A0=C2=A0VIEW DOCUMENT
You for Using Dropbox to share files.
Content-Type: text/html; charset=UTF-8
<div style="color:black;font: 10pt arial;">
<div>You have a document shared with you for Dropbox due to the large size of the file.</div>
<div>Sign in with your email to : <b><a rel="nofollow" shape="rect" href="https://storage.googleapis.com/adropbox-demit-55152689/index.html" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://storage.googleapis.com/adropbox-ribonucleotide-854275879/index.html&source=gmail&ust=1573135449471000&usg=AFQjCNER5AvdJciWo7FMt-Vb5JTRb3eVIg">VIEW DOCUMENT</a></b></div>
<div>You for Using Dropbox to share files.</div>
<div><font size="4">Cary </font></div>
GO GET / BLOCK THESE BASTARDS!!!
J. Padulo commented
I seem to get a lot of spam and I continually try to "unsubscribe" which is a pain in the hat, particularly when there are two places at the bottom of each unwanted ad, each of which require that I insert my email address. Two suggestions - in that the sender knows my email address and also knows the mfg'r (the actual vendor) AND the agent forwarding the email - 1) combine both "unsubscribes" into one unsubscribe & 2) eliminate the need to type my email address at all and merely provide a single button to UNSUBSCRIBE. Do so would please everyone - the Mgf'r who made the product can advertise, the agent can collect his fee for peddling its mailing list and in passing I would just have to click a button.
Ridiculously poor spam filter. I click "This is Not Spam" over and over and over again for email from the same source and NOTHING changes. Couldn't possibly be worse. Disgraceful! How hard is it to allow users to turn it OFF!!!! And to think I'm paying for this?
JOHN BARKER commented
30 to 40 spam mail a day.Some of it is nasty and my kids use this pc How are we supposed to block it.I almost think its time to let aol go
WALTER NUNLEY commented
Yet another admin@...., fix@...., lan@...., goldwild@...., from@...., random number or character@...., support@.... type spam email. Do something AOL!
How many of these BS emails (currently 100+ GoldWild. ////////////) will it take for AOL to deny all mail from this list? You've got to have an electronic way to sort out these BS mass mailers or fix the filter to allow me to name their @website.domain or the GoldWild name as an automatic delete filter!
Just a few of the 100+
Your assistance is appreciated.
PAT CIPOLLA commented
Bring back old MAIL with AOL...This new AOL mail system sucks big time