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Restore the old spam settings. Now we only have one setting.

First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Add a RETURN TO SENDER catagory to the e-mail tools. Maybe all the spammers will get tired of getting thier junk mail back and will stop sending it to you.You would not have to type in filters anymore.

  • LYNN NORTHRUP commented  ·   ·  Report

    Where did it go? I went into Settings A - Z and clicked on Blocked Email and get an AOL page saying it's no longer available. Leave it to AOL to keep taking away and taking away things from us while they offer **** we don't need or want. I've been on AOL since it started and it's the worse than it's ever been.

  • Anonymous commented  ·   ·  Report

    I'm getting daily spam from "newsletter@*.us and have also received from newsletter@*.cdn. WHY oh WHY can't you put back the Name/Phrase spam control to BLOCK this @*@*? Please LISTEN to us and RESPOND instead of "merging this"? Remember - I've been paying for your service since 1996 and deserve better.

  • Anonymous commented  ·   ·  Report

    37 spam emails in my mailbox today. I can't believe you can't do anything about this.

  • Anonymous commented  ·   ·  Report

    I think AOL wants us to get so upset that we drop GOLD. Then they will not need to bother with us. Watch--they will come out with something else to charge us for that does not work.

  • Anonymous commented  ·   ·  Report

    It’s about time... Yeah!!!!!!!! And please don’t take forever, the spam is taking over my inbox.

  • Lynn Miller commented  ·   ·  Report

    PLEASE hurry or JUST COPY V 98.2 and get it done!

  • Anonymous commented  ·   ·  Report

    This is getting so ridiculous with the SPAM, I gave up trying to enter the email addresses. They return with new spam addresses shortly. Now I'm even getting them in my inbox and having to "actually" report as SPAM, not that it does any good. Because of the premise of being charged a fee, there should be better SPAM controls provided (like as before).... they should be brought to the attention of some authority. Anyone have an idea how to spam AOL... lol. I feel like I'm paying for AOL Silver, minimal benefits, if any. I have 3 email addresses, with AOL, so yes, I am not a happy AOL PAYING customer, at this rate I will soon abandon ship and save my money.

  • Anonymous commented  ·   ·  Report

    I would like the old settings on blocking e mail. With the old free AOL one got better filters than the one we pay for.

  • JEFFERY HILL commented  ·   ·  Report

    THIS GOLDWILD THING IS INSANE!! I can't get it to stop. Bring back keyword spam filters!!

  • Anonymous commented  ·   ·  Report

    I agree with all these terrible comments about the service on AOL!! I used to LOVE it, but now I HATE it-------but continue to use the service with the hope that things MIGHT change after tones of people complain and leave AOL for another carrier!! WHY CAN'T SOMETHING BE DONE!! Is the new owner of AOL trying to destroy it and its users?!???? COME ON, Aol------DO SOMETHING!!

  • Anonymous commented  ·   ·  Report

    Someone says how to do it in AOL Gold. there is no “Block mail containing specific words and phrases” in Gold!!!

  • mailjbrown commented  ·   ·  Report

    Disgraceful that you have changed the SPAM controls to just one option. I want to be able to block entire domains not just a single email address. WAHT AM I PAYING AOL FOR - - - - more SPAM

  • mrhjc34 commented  ·   ·  Report

    Very well spoken! AOL over the past 9 yrs has plummeted down, down, down!!
    And they keep begging for money with NO fixes being done! Now they want us to pay for tech support! Mr C.

  • LINDA JANTO commented  ·   ·  Report

    New spam setting is terrible..doesn't work at all. Please go back to the other way!

  • James H commented  ·   ·  Report

    Please bring back the wildcard filters. The latest spammer is GoldWild... Dozens of spams a day and I can't block every different address they use. Either fix this or find another dupe to replace me; I'll take my business elsewhere.

  • [Deleted User] commented  ·   ·  Report

    I so appreciate your comments. This is crazy. There is no customer service. They have now changed the Welcome page and have the message covering the photos. Everything they do is w/o the customer in mind. Friends ask why I continue to pay - what a chump I am. Any suggestions, other than writing and blowing off steam?

  • Anonymous commented  ·   ·  Report

    What are you doing with my e-mail address? Suddenly i am receiving a lot of spam, most of it directed to men, and i am female. Some of it borders on pornographic. Also a lot promoting marijuana, which is not in my world. I DO NOT WANT these kinds of e-mails. Why suddenly this glut of this type of e-mail?

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