Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
AOL Product Support
Maguire Evonne commented
Why do I have tons of spam in the spam folder when I am paying for a mail service? Seems the fees should at least offer skilled programming who know how to restrict spam coming from the same configuration of mail addresses.
ROBERT RAESE commented
I'm up to over 160 spams a day and wouldn't you know AOL keeps trying to sell some kind of spam eliminator for ten bucks a month.This is a tactic organized crime uses.
BILL FALLS commented
Blocking spam is very poor with AOL
Moe LEVIN commented
Provide an email option under "Block Senders" to allow blocking of an entire domain. Most junk/phishing emails come from sites that generate temporary email names: *@somesite.*** would eliminate a lot of junk.
a cee commented
I must have written over a thousand letters concerning spam and BOTS
And whatever things you guys try to do it just doesn't at work I giving you some bright ideas and happy ideas and you just ignore them and you keep doing the same thing only in the end to get the same complaints and results from people
AOL has to go to an automated thing where it emails the user back and ask them they are just the three digit code for their mail to continue to go through EarthLink has done it already you guys can do it too
What is the freaking problem all this stuff that you have does not work this stuff is computer-generated and it just keeps coming through the only way that's going to stop it is for you all to do the automated thing to wear nothing comes through unless the user enters the three digit code in order for them mail to go through you know it's like the image test to prove that they're not a BOT all the money that people are paying you to use this silly service and you guys just sit there and let all this BS comes through it's very annoying and very frustrating
As you can see from the screenshot all the usernames are the same they keep changing the domain so blocking the domain is Duck Soup it's literally Duck Soup does not do nothing
It doesn't have an effect on the box they keep using the same username but a different domain these things generate 1,000 domain names per second and you can't beat that nobody can the only way to stop them is to do a generated code telling the user to enter for their email to be process
You guys are hardheaded pigheaded I don't know what's going on over there but you really need to get your acts together again all you're doing is ******* off all your AOL users by allowing this BS to come through🙄
Are you trying to force us to cancel AOL?????
Why am I getting bombed with SPAM in my mailbox?? I had over 150 spam emails in my mail box the past couple of days!! I send them to spam and delete all and there they are again. Hard to believe you treat "paying" users with no regard. If by chance this is a bug then FIX IT........It's ****
Robert Merkov commented
Robert Merkov commented
Why can AOL do nothing about junk mail, especially the hundreds you get from like " Renters-Info XXXXX, they are all spam junk mail????
Steffanie Epstein commented
AOL, do something about these addresses!
getting tons of email that get around your 'blocks'..with addresses like renter-59554@...whatever they are selling....your blocking system does not recognize it.
People have figured out how to get around your block. Make words block addresses rather then a complete email address.
WILSON MURPHY commented
AOL is failing in customer service!
WILSON MURPHY commented
AOL does not appear to make any effort to stop spammers. My spam messages have now increased to hundreds a day! What is wrong with AOL? Some of my normal email is not ending up in Spam. It had taken hours to filter through the enormous number of spam/fraudulent emails I receive. I am considering dropping AOL as my primary provider if anyone at AOL is concerned or cares! ?I have a secondary gmail account and rarely get spam! Why can't AOL be concerned about this problem? It is only getting worse!
FRANK PAYNE commented
Most Spam Emails Ever
Today sets a record as over 200 spam emails.
Congrats you placed almost every one in the spam folder, but still I have to constantly go to the spam folder and delete these - often in the hundreds.
YOU KNOW THE SENDERS _ YOU KNOW THE DOMAIN THEY USE DO YOUR USERS A FAVOR -- BLOCK BOTH THESE AREAS!!!
SEND EMAILS BACK TO THE SENDER _ DO NOT EVEN LET THEM HIT THE ACCOUNTS OF YOUR USERS!!!
ENOUGH IS ENOUGH!!!
Please bring back the generic blocking feature "star-dot-star" so that AOL subscribers can effectively block annoying and highly disruptive e-mails from specific senders, like "firstname.lastname@example.org" (without the quotes), to stop this annoying garbage from arriving in my in-box. Since October, I now receive hundreds of these e-mails every week. They all begin with "renter-" and ostensibly originate in the UK. Thank you.
CARL KUZONTKOSKI commented
Spam mail is a huge problem and the source needs to be blocked by AOL. If I block them, they just use another email address. This is in my opinion, harassment that AOL is doing nothing to protect their customers. I am currently looking for another source for me and my wife after 25 years of being a faithful customer.
JAMES WEINSTEIN commented
I get at least 100 spams a day from uk
Charles Kiederer commented
You need to do a better job. I'm getting 100s a day. You put them in the Spam folder, so you know what they are. Putting them into the blocking list is useless, since the addresses keep changing. Since you know what they are, just block and delete them. I don't want to see them and I don't want to have to deal with them!!!!
Eric Shane commented
aol is a joke anymore and is corrupt
PHILIP W SOULE commented
I am receiving more than 50 spam-type emails per day. Most are with a .uk address. There are too many to put on the block list. They change numbers every day, but most end with .uk. As a long time AOL customer I am disappointed AOL is not handling the existing spam situation as well as they have done so in the past. Please listen to your members that need help. Thank you.