Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support
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CARL KUZONTKOSKI commented
Spam mail is a huge problem and the source needs to be blocked by AOL. If I block them, they just use another email address. This is in my opinion, harassment that AOL is doing nothing to protect their customers. I am currently looking for another source for me and my wife after 25 years of being a faithful customer.
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JAMES WEINSTEIN commented
I get at least 100 spams a day from uk
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Charles Kiederer commented
You need to do a better job. I'm getting 100s a day. You put them in the Spam folder, so you know what they are. Putting them into the blocking list is useless, since the addresses keep changing. Since you know what they are, just block and delete them. I don't want to see them and I don't want to have to deal with them!!!!
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Eric Shane commented
aol is a joke anymore and is corrupt
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PHILIP W SOULE commented
I am receiving more than 50 spam-type emails per day. Most are with a .uk address. There are too many to put on the block list. They change numbers every day, but most end with .uk. As a long time AOL customer I am disappointed AOL is not handling the existing spam situation as well as they have done so in the past. Please listen to your members that need help. Thank you.
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[Deleted User] commented
ok... will try it here... for the past few weeks i have been simply covered up in spam/fake email. i click on the 'add to block list' and nothing is happening. every day its the same thing over and over and over. how can i block and stop this barrage????
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ROBERT RAESE commented
Yeah,used to be forty spams,then sixty,now eighty to over ninety spams a day mostly "renter...".And of course AOL offers a control for a fee.It was probably AOL that sold email addresses to the dark web in the first place.
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jecsic commented
Why do we have so much spam making it through to our email? Even though it ends up in the spam folder, many of these are coming from the same source so I don't understand why you can't block them. Why are we paying for a product with all this spam and pathetic political bias?
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Eric Plow commented
Is there any way you can add a feature in your spam control that would allow me to enter "renter-info@" since I get dozens of emails daily since they regularly change the info after the @ sign? I have to go through dozens of spam emails daily to look for non-spam items, and it would be nice if I could reject outright any emails from "renter-info@....." They really clog up my spam folder.
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Marlene Betz commented
There is no way anyone can cancel the spam accounts. And you sure can't keep up with them
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DAVID KETTELL commented
Sick and tired of spam if you refuse to stop it i am dumping you.
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GREG PIEPEL commented
I have had an AOL account and email since the late 1980's. The spam filtering has been excellent for decades until two weeks ago. Now 10-15 CLEARLY spam emails a day show up in my inbox (whereas previously there would be only 1 or 2. This indicates that something changed about 2-3 weeks ago (today is 10/27/2022) with the AOL spam filtering algorithm such that it is not working nearly as well as it used to work. Please fix this, as I pay for AOL for two main reasons, one of which is its previous excellent spam filtering.
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Mark Guisti commented
When are YOU GOING TO BLOCK all spam mails from 117932760@addtocartnowand 8132111@offer? I received another 54 in 3 hours
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Fran West commented
It used to be that we could add addresses of the people sending us SPAM. That got taken away but was restored. When it was restored, we no longer had a "save" button on the page to add addresses. You can type the address on the SPAM page but it doesn't block the messages any longer.
NOW, you are given the option to identify valid emails on whether they are "safe" or not. That doesn't help the problem since I won't open the SPAM emails FOR ANY REASON to say whether or not they are "safe"
I've complained numerous times but this is never fixed. I want a "save" button on the Block Email page so I can add these offensive email addresses from every coming to my email SPAM folder. In other words, I don't want to even see these lewd SPAM messages. And, by your inaction, it is getting worse.
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Mark Guisti commented
When are YOU GOING TO BLOCK all spam mails from 117932760@addtocartnowand 8132111@offer? I received another 146 in 5 hours
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Linda Brown commented
i have spoken to at least 10 tech support people; Alex, on 10/17/22 is the first one who has told me I have reached the 1,000 e-addresses sent to BLOCK Sender, e.g., SPAM. 1) Why have others wasted my time? 2) Why does AOL have a limit? 3) What is AOL doing to stop SPAM in the first place. 4) Why are 5-10 SPAM e-mails getting into my Inbox in the first place?
Will you tell me AOL is not improving its service, service for all customers and long-tiime customers like me?
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a cee commented
I am quite aware that you have blocked me features to block an email
Don't you think I've used that and I'm supposed to go through 4,000 emails and Inter 4000 block messages it doesn't make sense to me at all
It makes no sense and they keep changing the email name they keep changing the Domain name I said this over and over again you cannot block something if they're constantly changing the domain name and the email name what good is it having that and I get 4,000 spam emails in my box all the time it happens over and over again stop blowing me off and everybody else by telling them to do their little settings no settings are Duck Soup
You need to have a way to block automatic emails coming to AOL in the only way to do that is to have a numbering system to where the sender has to enter a 3 digit number before it hits the email while I count
It's simple if someone's emailing someone on AOL they have to get a reply back saying that they have to enter a 3 digit code to complete their email being sent
And if they don't enter the code number then their email just doesn't get sent that's just the bottom line there's no keeping it in the spam folder there's no keeping it in the delete photo it's permanently blocked until that person complies with the rules you guys go around and around and around with this in no one gets nowhere and it's very annoying very frustrating when you blow people off by telling them to read a freaking article that does absolutely no good!!!!!!!
Rather than blowing someone off come up with some ideas that can stop the spam all together again changing it blocking it will that does no good they simply come up with a new username and a new domain names and they send the same BS over and over again!!!!!🙄
Hey,
ADMIN Sez:
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Supporta cee commented · Oct 3, 2022 · Edit… · Delete…
Everytime I look in the spam folder for my deleted mail there are 1,000 2,000 3,000 emails and all of those are automated email sent out by Bots and it's very annoying very frustrating when I have to Cipher through that BS to find my stuff of something I might have missed something that's important that someone's letting me know and it gets shoved over into that mess and so I'm ciphering through thousands of freaking emails in this so-called spam folderThe answer is not making a spam folder to get rid of the spam because my stuff gets caught up in all that ****
What you ought to do is get rid of the automated emails and by doing that you can have them THE SENDER OF THE EMAIL enter a code when emailing someone USING THE AOL EMAIL it can be a 3-digit number you can do it automatic email back saying that you must enter a 3 digit code for THE SENDER Email to be sent through to the AOL user that would take care of it right there
And I'm surprised that you all had and done that because it's very frustrating and very annoying having to Cipher to hundreds of thousands of emails to find the email that you might need to read
And I said this over and over again you say block certain words will they come up with other words it just goes back and forth surely you can do better than what you're doing your charging people to use the service you're charging people to use the software
It with my Google account I nearly don't have as much junk coming through and that's free absolutely free you guys are going to have to do much better than what you're doing is very shameful that you're just taking people's money and yet they have to look at these stupid ADS that they don't want to see and be subject to thousands of BOT MAILS which can be avoided
You are really need to get your acts together and stop this **** from coming to people's emails everything you seem to think of does not work and it only gets worse you have to do this automated thing to where the sender receives a notice that their mail will not go through unless they enter a three digit code to complete the transaction and that'll solve it right there unless you like all that BS coming to people's emails and that's very annoying very frustrating
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ELIZABETH FOUTS commented
Why oh why am I getting dozens of Spam. I used to get one or two, now its dozens. Thanks for blocking. Can something done before they ever get to my email?
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Mark Guisti commented
how soon on aol blocking all from 1793260@addtocartnow emails i get every few minutes, every day, all day?
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Mark Guisti commented
when are YOU going to block 117932760@addtocartnow? I get over 200 emails a day from them every day, all day. It is common problem with other aol users. when are You going to update the block folder to include *.* wildcard?