FIX the browser IMPORT saved password and bookmarks
When I was looking to see why a saved password didn't work, I found most were missing.
used Settings> Browser> passwords.
I started the IMPORT for saved passwords from my Chrome brower about 45 minutes ago, and it is STILL RUNNING !?!
Canceling and Bringing up a new instance, I see NO added saved passwords!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Anonymous commented
Your password system has changed making it nearly impossible for me to get online without resetting it and even then, it will not accept new ones I create. It also forces me to reenter the user and password every time I try to log on!!!!
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BOB KRAMPETZ commented
I Deleted all 3 incorrect entries for my bank, and logged out of the bank. I logged in again, and this time I find 2 new bank entries. One with the correct password & correct case - BUT the first entry is for "digital.bankname.com" (there's no 'digital' in the correct URL) with no username & correct password & the other under that as "www.bankname.com" with the correct username and password in the CORRECT cases..
Can you either look into this and explain or fix: the multiple entries, the broken IMPORT, the NON-SAVING of some sites.. This is really a headache
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BOB KRAMPETZ commented
After Shudown & reboot today, AOL passwords have 5 entries. Though all deleted and all "IMPORTED" from Chrome that didn't show yesterday.
Each saved password had wrong Cases, two different ones for my Bank, one all uppercase, the other all lowercase, when it is actually mixed case.
I Logged into my Bank, clicked the 'remember me' on their login page. AOL asked if I wanted to save it, I clicked 'yes'.. BUT when I looked at the saved passwords, I now have 3 different ones for the bank and the newest was again ALL UPPERCASE.. -
BOB KRAMPETZ commented
Because I'm not getting help from the Call-in #, or via Feedback
I deleted all existing passwords in the Desktop AOL and ran IMPORT
Passwords. Hoping that a fresh reset my clear whatever can''t be found by AOL Support. (P.S. They put you on eternal hold then hope you hang up and leave them alone)ONLY Firefox or Chrome are allowed in the IMPORT of Passwords and Bookmarks.
I first selected FIrefox, as it's my major browser, but there is NO IMPORT PASSWORDS!
I changed it to Chrome. The IMPORT runs a long time, and I handled email while waiting.Though it's supposed to inform me when finished, it DID NOT..
I looked some hours later - AND NO PASSWORDS EXIST!!You have Even more problems with this mess.
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BOB KRAMPETZ commented
I give up.. It's taking over 30 minutes and still says DON'T STOP until done! .... That would be what? FOREVER?
I looked in SETTINGS/Passwords, and nothing has changed in it. and still running
FIX both IMPORT PASSWORDS and the 'NOT SAVING' id/passwords..
And add firefox passwords while at it.. -
BOB KRAMPETZ commented
When a password has been changed. Upon returning to that site the old password is automatically placed, and fails. Entering the new password DOES NOT get saved, the browser does not ask if the password should be replaced