AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
20 results found
-
system unresponsive and the e-mail inbox window does not refresh after overlayed with another window
After I login to AOL Desktop gold the AOL system is hanging and unresponsive for about 30 seconds before it becomes responsive again. Also when I click on read e-mail the AOL desktop system becomes unresponsive again and hangs for about 30 seconds before email displays. It does not appear the e-mail has been refreshed. ALso when I open an email to view the contents and then close the email, the email inbox listing screen contents is wiped and not refreshed automatically after it is overlayed with another window. I have to click on read email again to be able…
2nd ranked -
5th ranked
Please provide more information with steps you are using. We aren't able to reproduce this issue.
-
Recognize your own email addresses
I recently received an email from another AOL subscriber [diggeology@aol.com]. When I tried to respond to it, I received a "MAILER-DAEMON@aol.com" notice that "552: 1 Requested mail action aborted, mailbox not found"
In case you're wondering [or even care] why people are leaving AOL in droves, here you go.
4th ranked -
browser needs update it wont let me log into Discover Card
It tells me the browser needs a new update when I try to log into Discover Card. What's up with this. I thought AOL does auto updates????
6th ranked -
aol instant messenger
BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.
1st ranked -
browser tabs
I would like to have the ability to pin and re-arrange browser tabs.
6th ranked -
ALLOW VIDEO VIEWS WITHOUT TIK TOC
Get rid of TicTok videos contained in Articles on AOL--DO NOT WANT TO SUBSCRIBE TO CHINA'S TICTOK to enjoy AOL GOLD!! What's going on with AOL? I see an article, select it to watch the video BUT---it doesn't work unless I "subscribe" to TicTok--NO WAY AOL!!
11th ranked -
6th ranked
-
for days my aol gold keeps freezing and saying not responding. I even spent money to have my computer refreshed only to have the exact same
days of not responding aol gold. i do not use you tube so that isn't the problem. all of aol services did the same thing using the aol gold browser. what in the world is wrong with it. spent money to have my pc tuned up only to still have the same exact problem. love aol, but, won't keep it if these issues aren't resolve soooooon.
6th rankedPlease select the "Report a bug" option under the "HELP" menu from the toolbar. This will provide us with some data logs that could help us identify the cause of this issue.
-
Cant retrieve old email from trash
Please let me determine when I want to permanently delete email. I just learned that emails are automatically deleted after a week. When I do a search in trash, all I get is a long list of "me" emails. There are times when I truly need an old email. Your cat assoc. suggested that I save all my emails in a folder. That's not efficient.
11th ranked -
Browser will not connect with AmericanExpress site
I am unable to log into my American Express acount via AOL gold
Trouble started yesterday and is NOT yet fixed. HELP HELP
I have sent numerous BUG report. where are you..Fix this now please
11th ranked -
Dear Editor & Ladies and Gentlemen: Please revert to DARK FONTS for better READING
Every, yes, indeed, EVERY AOL Desktop PAGE shows solely utter grayed font lettering everywhere!-- Those faintly displays of important information are indeed very difficult to be read by vision-impaired individuals everywhere. Please change your future information displayed solely in DARK printing. Many thanks in advance for your time.
3rd ranked -
11th ranked
Please use the "Report a bug" option under the HELP menu item. This will send us some important information about your experience which can help us determine the proper solution.
-
Aol desktop Gold
Latencies-affected-11.1.4353
6th rankedPlease select the "Report a bug" item from the Help menu on the toolbar. This will send us some helpful information that could lead us to identifying the cause of this issue.
-
Stop the **** pop up ads. I pay more than $30.00 per month. I shouldn't have to put up with this
paying customers don't need pop up ads
11th ranked -
*Font Color* _TSdone_ Revision 4.1.1567 {ddm.*//adg//}
Font Color
TSdone
Revision 4.1.1567
{ddm.*//adg//}
11th ranked -
I think your SPAM monitor needs to be replaced or at least updated.
Practically every email I get has this warning at the top: "We put this in your mailbox but we think it"s Spam:!
I think your SPAM monitor needs to be replaced or at least updated. I am using the "Mail from contacts only"!!11th ranked -
Text size
The text is too small on my email. How to I enlarge and make that permanent?
11th ranked -
AOL no longer starts up showing email, even though I have it configured to do so.
AOL no longer starts up showing email, even though I have it configured to do so.
11th ranked -
Have any of you at AOL even tried reading an article?? Impossible to do, with all the ads covering the content of the article.
Have any of you at AOL even tried reading an article?? Impossible to do, with all the ads covering the content of the article. There are only small bits of written material between the ads -- just a couple of lines between the ads.
20th ranked
- Don't see your idea?