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'Why am I getting so many SPAM messages? I just deleted 477. Two minutes later I had 504 new spam messages.' has been merged into this idea

Ever since I went to AOL Desktop Gold I'm getting a lot of ad e-mails and **** e-mails and I'm not very happy about it!!

Ever since I went to AOL Desktop Gold I'm getting a lot of ad e-mails and **** e-mails and I'm not very happy about it, especially since I'm paying you. Also, there's no easy way to block these sites without opening the e-mail. Please respond with a solution.

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Anthony Bimonte shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

The best way to resolve this is to mark the emails as “Spam”, that way you can train the spam filter to better identify unwanted emails in the future. You can also block specific senders by going to the Mail menu on the top left, and selecting “Block Unwanted Mail” from the drop-down menu, then adding the senders emails address in the Sender Filter’s block list.

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  • CHARLES HARRIS commented  ·   ·  Report

    It appears to me AOL should be resolving this SPAM problem. It is your product we are just the users and have absolutely no way to step in an rewrite your systems. I don't think you want us even trying to do this. Do you?

  • DAVID MENKE commented  ·   ·  Report

    AOL is now sending email from some of my longtime correspondents into spam. This is still happening after weeks of my marking these emails as "Not Spam." Your technical people say nothing can be done! Why?

  • CHARLES HARRIS commented  ·   ·  Report

    These spam messages are a waste of time. To my knowledge, it doesn't appear to be causing any damage to my computer or systems but that is a definite unknown at this point. It just seems impossible that this kind of junk mail is getting thru the AOL system. For as many years as most of us have been using AOL you wouldn't think this kind of stuff could get thru the AOL system.
    Fixing this by stopping all of this would be a big confidence builder for all of us loyal AOL users. Not getting it fixed does just the opposite.

  • CHARLES HARRIS commented  ·   ·  Report

    I have been an AOL customer since the very beginning. I'm now 77 years old.
    My message above is about as clear as it can be I just deleted 477 spam messages and two minutes later I had 504 new spam messages.
    It may be time for all of us to switch to some other provider.
    Can you make a suggestion to where we can go?

  • Frank Steele commented  ·   ·  Report

    I HAVE HAD AOL FOR ALMOST 30 YEARS BUT I HATE THE INCLREASE IN SPAM EMAILS! IT WOULD MAKE SENSE IF AOL allowed more than 3 BLOCKED DOMAINS on that list. I get countless spam from the SAME DOMAINS. We should be able to put ALL the spam into BLOCKED DOMAINS!!!!!

  • Frank Steele commented  ·   ·  Report

    BLOCKED DOMAINS: I HAVE HAD AOL FOR ALMOST 30 YEARS BUT I HATE THE INCLREASE IN SPAM EMAILS! IT WOULD MAKE SENSE IF AOL allowed more than 3 BLOCKED DOMAINS on that list. I get countless spam from the SAME DOMAINS. We should be able to put ALL the spam into BLOCKED DOMAINS!!!!!

  • Karl Franklin commented  ·   ·  Report

    Today 10/1/25 @ 12:10 p.m. Central Time in USA, I clicked on AOL's article #10 of #47 about Bronny James reportedly recovering from cardiac arrest, experts available for comment. I immediately received a full screen Malware warning and I quickly unplugged my computer and was able to avoid getting locked-up. AOL needs to look into this.

  • KERRY WRIGHT commented  ·   ·  Report

    Please block emails that show up in my Spam folder with the following construct: New_Offer_ID(5numbers) and the domain changes.

  • Judy Vaughn commented  ·   ·  Report

    Stop with all this spam. 100 to 299 a day is ridiculous. You did not use to do this

  • KEN BECKER commented  ·   ·  Report

    PLEASE ALLOW FOR MORE THAN 3 DOMAINS THAT CAN BE BLOCKED IN SPAM CONTROLS

  • KEN BECKER commented  ·   ·  Report

    PLEASE ALLOW FOR MORE THAN 3 DOMAINS THAT CAN BE BLOCKED IN SPAM CONTROLS

  • KENNETH MALONE commented  ·   ·  Report

    I agree with this. I spend more time blocking Spam that I do reading my emails or surfing. It has gotten so bad I am thinking of canceling my account.

  • ALAN B COX SR commented  ·   ·  Report

    Enough with all the SPAM. You started about 2 months ago dumping SPAM. Enough is enough.

  • LES KONOPKA commented  ·   ·  Report

    hello, i cannot stand the non stop spam anymore i'm getting 50-100 a day does anyone know how to shut the email off like the old version was able to

  • Robert Degen commented  ·   ·  Report

    get rid of the spam folders iam getting to much spam daily and very tired of it

  • Dwight commented  ·   ·  Report

    Is there a limit to how much spam I can block? I've recently added a couple of persistent addresses to my blocked list, but they are still coming through. Help!

  • RONALD FLORA commented  ·   ·  Report

    AOL -- are you even listening? What are you planning to do about this? And don't say "call tech support". That doesn't help. Yesterday I had over 30 SPAM emails. Do something!!!

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