AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
310 results found
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get rid of that ugly yellow highlight you installed on 3/24
get rid of that ugly yellow highlight on email
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Your Suggestions Don't Work...NONE OF THEM.
Here's what you have suggested:
"Hey,
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product Support"I have been an AOL subscriber for more than 40 years, probably longer than most of you current staffers have been alive. Rest assured that by now, I KNOW how to block spammers. The only trouble is, none of your suggestions works anymore.
Are you really serious about blocking spam/phishing, or are you only interested in filling every available space on a given…
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SPAM
You provide nice ability to direct designated Emails to Spam. Why not provide an option to automatically delete it. I get as many as 60 a day from a known Addresses, but now I have to scan Spam just in case something I want to see is imbedded among the known to be Spam. Just let me delete kno· Product Support (Admin, AOL) responded
Hey,Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
Sincerely,
AOL Product SupportYou missed the boat…
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AOL problem today
No matter what i do AOL says they are having problem with this activity. All day so far.
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Can not delete own email folders build in `"Saved on my PC" ....!!!! Your request could not be understand by Server Code : EC-4001
Can not delete own email folders build in `"Saved on my PC" ....!!!!
Get the following message :
Your request could not be understand by Server Code : EC-4001
or
EC-4002 -
ads
Advertisement for discount on Pizza ....and low and behold there is a picture under the advertisement of a man on the toilet with a horrible look on his face. Why should I have to look at that!? I am sure your Pizza advertisers would be thrilled to see their product with this other ad. How sick is that...disgusting....please be more judicious in pairing ads.
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Scroll Bar Needed
When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.
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mail filter
3-11-2023
Please/thanks.
From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
Am using windows 10, desktop, edge, & paid AOL desktop gold.
AOL is automatically modifying/updating/changing my AOL daily.
Tell me exactly what these daily modifications are accomplishing?
Today I have Revision 11.0.4060
Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
1. The add/create filter move to folder, displays Trash as a selection folder.
2. Settings – mail, displays move to recently deleted, not trash.
3. My mail folder displays recently deleted folder
4. My filter selections are always for my mail trash folder.
5. I always want to see… -
emails aol is denying access to
Why are all the emails I received from conservative sites being denied access by aol? This is out and out censoringof opinions you do want me or other users to read and it is totally unacceptable!
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Yellow bar
I still don't like the yellow highlight, but it is much less annoying now that it does not shift everything because it was larger vertically. But there still is one exception - when the yellow highlight overlaps the blue (selected) highlight, the size changes and this is visually annoying and distracting. Simple fix get rid of the yellow bar altogether, but otherwise fix the size issue when on the selected (blue) line.
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aol failing again mail slow to work or open or send
aol mail is slow to open slow to send aol is more interested in censor ship then fixing their platform
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auto-suggestions
I am told by AOL Help that you cannot edit auto-suggestions on Desktop Gold. That should be fixed. I mistyped an address and it keeps trying to send it to that bad address. I want to delete that auto-suggestion.
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Read messages in the "New" forlder
LEAVE the New messages that I have read IN my New folder until I switch to a different folder.
In other words, THE WAY IT USED TO BE.
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Do NOT move the read messages to the Incoming Saved folder when I change the message sorting in my New folder.
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Past few days new incoming mail does not scroll up to be seen must be done manually. Return to automatic new incoming mail to scroll up
Past few days new incoming mail does not automatically scroll up to be seen, must be done manually. Return to the automatic new incoming mail to scroll up.
I had an AOL tech in my desktop Gold AOL and all is working normally and he suggests this must be a new feature. This may be true but I cannot believe AOL would do this as it inconveniences the Gold member.
Fix and or return my feature to automatically scroll to the top and newest incoming mail fro me to see.
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When I delete all spam it ends up recently deleted or trash
When I delete all spam it ends up recently deleted or trash
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Subject Spell Check
Please include e-mail subjects in the spell check function. That is the way it works in the AOL Web e-mail. Let's be consistent.
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Many articles from several sources come back as Access denied, what is going on. please get it fixed ASAP, YOU ARE NOT DOING YOUR JOB I.
FIX ARTICLES SO ACCESS IS NOT DENIED. IT'S HAPPENED TOO MANY TIMES TO BE A GLITCH.
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recover lost files tab
Please remove "Recover Lost Files" tab.
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Seeing sender's complete address at hover
Bring back the ability to see the sender's full address when you hover over it!! Why in the world would you think about removing this SECURITY feature? If it's not clear who the sender is, we now have only two options - open it and potentially find a problematic email or delete it and find out later that it was something necessary.
- Don't see your idea?