AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Does AOL offer encrypted email?

    I can't find encrypted email, doesn't AOL offer encrypted email?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Emails in alphabetical order

    I am not no longer able to view my sent emails in alphabetical order.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. When I save multiple messages on AOL Desktop Gold, I receive a confirmation. However, when I save only a single message, I do not receive a

    When I save multiple emails from AOL Desktop Gold into a folder on AOL, I receive a small confirmation message from AOL. However, if I save only a single email, I do not receive that small confirmation. Can you kindly fix this? The confirmation is very helpful because if I accidentally save a message into the wrong folder, the confirmation alerts me to my error. If a mistake is made and I have no confirmation, I'll never find the message again. Thank you for considering this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. cortextoxyonline

    Moderators: Simply marking the numerous threads on this and related topics "closed" doesn't actually fix the problem. Perhaps the AOL technical staff isn't aware of this?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. AOL problems again today waiting forever for everything

    AOL problems again today waiting forever for everything

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in th

    When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in the settings ASAP

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Recently, AOL GOLD changed the email program so that if I have an email open and another email lands in my mail, the open email moves to old

    Recently AOL GOLD changed the email program so that if I have an email open and another email lands in my mail folder, the open email automatically moves to Old Mail. It is very inefficient to have to move to old mail to delete the email I just finished.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. cortextoxy.online

    Please block the cortextoxy.online domain.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. AOL Mail in "Paid-for Desktop GOLD"

    Too **** slow in getting emails. Recommend everyone use the backup aol email and cancel Gold until aol fixes this!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. quickfind

    Quickfind - due to quickfind starting to search before I finish entering the parameter, it ties up the system and makes it difficult to completely enter the criteria. For example, I need to look for the word "insite" in my mail, and it gets stuck at "in", searching through mail for minutes before it finally lets me enter additional letters for the word. Additionally, because it is stuck, I cannot make corrections if I need to change the criteria or correct a misspelling until the search finally completes enough to make the cursor available to continue typing.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. Close the mail box

    Before I used to close the mail box to avoid junk mail, please bring it back. I report this two year ago, you people, don't do nothing. work do your job.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Mail, not enough space to write long text

    When I write a long text at the and I can't type normal, instead I ending typing likethisnospacesthemoreihitthespacenothinghappen, is this normal to type like this? I report this twice, is been more than two years, still the same. You people don't do nothing good....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. blocking emails from "host" server

    would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Get rid of all the upgrades you have made in the 4 months!!!

    In the last 4 months I have;
    1. Stopped being able to save mail with out opening.
    2. Stopped being able to open links from my face book without having to click on another link to to approve the link.
    3. Copy and paste pictures into emails. Pictures I paste do not come through on the other end and 50 % of the pictures pasted into mail to be sent later disappears when the mail is reopened.

    4. Mail in my send later file is sent with the date it was saved no the date it was sent.
    Please fix…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base