AOL Desktop Gold


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  1. Unhappy with new email update

    On 6/16/21 I saw a new light blue bar appear in my emails which moves up and down whenever I move. It's annoying and serves no purpose. I called AOL and was told it's a new update and they are receiving many calls from users complaining about it. I hate this new feature and want it eliminated.

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  2. PLEASE CHANGE BACK TO THE OLD FORMAT.

    PLEASE CHANGE BACK TO THE OLD FORMAT. IT ONLY CHANGED ON MY CELLPHONE BUT NOT ON MY LAPTOP.

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  3. My email is not saving to both computer folder and AOL web side

    If I save an email to an email folder on my laptop computer it saves and then closes itself and goes to the email trash can. This means anything opened and saved cannot be seen on the web side of the AOL email from other devices like my phone. This is very very bad. I spoke with Paul at AOL and I was told they are opening a tech ticket and will respond to me with more info once they know what the problem is.

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  6. sending problem

    Initially the issue is that an email with a attachment (MP3) that had 13 valid cell numbers that is being sent out through vzwpix.com (internet for sounds) did not sent out totally getting 7 undeliverables that do not tie back to the cell. My complaint is that i just wasted my time with tech support and wanted me to re send the email one by one to identify which cell number did not go through.

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  7. Hi - I would like it if you could block emails with certain words in them.

    Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.

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  8. New address changes to email --- MAKE NO SENSE!

    The address structure of aol emails has worked well for me for 20? years.

    Why in the world would you change it????

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  9. Really need to reinstall save email address to address book when a new email is sent.

    Really need to reinstall save email address to address book when new email address is sent.

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  10. I am trying to forward a video attachment through my email and it appears that the settings to select on how to send the email has been chan

    I am trying to forward a video attachment through my email and it appears that the settings to select on how to send the email has been change. I AM DISGUSTED WITH THIS CHANGE. I WANT IT TO CHANGE BACK OR I WILL GO TO GMAIL. CHANGE NOW!!

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  11. I would LOVE to see a new added catagory for email

    Now we have INBOX & SPAM that AOL places incoming emails.

    I would very much appreciate, and use a new one of (say) SUBSCRIPTIONS.

    I let many of my subscriptions go to the SPAM folder, and friends & family emails go to the INBOX. (I've noted that AOL 'remembers' which go where)
    The problem: One sender of a subscribed newsletter dropped me claiming I wasn't reading the newsletter, I WAS, but it was in SPAM and I'm wondering if they get notified when I labeled it SPAM to move them from the INBOX

    GMAIL, as you may know, has MANY…

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  13. What do I have to pay in fee to get 36,678 incoming mails out of my computer

    My idea is to return to your old AOL mode hat keeps customer on your site. At the rate you are going - and I have been with you 1993 (count the years!!) there will be one more leaving, if not many more. Wake up your customer service has gone down the drain.

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  14. Read Mail Retained in New Folder after Refresh

    I have been seeing an anomaly where some read emails are retained in the New folder even after the folder is refreshed. This seems to have been addressed twice in recent Desktop Gold version releases:

    Version 11.0.2978: "HOT Fixed! - return to New folder with read mail, read mail still shown".
    Version 11.0.3001: "HOT Fixed! - returning directly to new mail folder after close, mail marked as read still shown"

    I just closed and opened Desktop and it updated from version 2984 to 3001 and the bug remains. (For some reason the version did not update to version 3012 released…

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  15. No mail lists, or emails show when first loaded.

    Just a Heads-Up to AOL programmers/testers

    This only happened two days, yesterday & today. The next time I will send a Bug Report.
    Both times, AOL appeared to come up as expected, but none of the mail folders or emails displayed. Waiting didn't help. I'd never seen this happen before.

    Both times, I KILLED the AOL Gold process's and restarted AOL, On both restarts the email folders and expected email immediately showed up..

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  17. why am i seeing hundreds of deleted, sent, old messages in mail.... whats going on..

    i am seeing hundreds of deleted mail and sent mail in mail folder.. whats going on. why are these several year old messages showing up..

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  18. MY AOL MAILBOX IX NONE OF YAHOO'S BUSINESS

    ***** "YAHOO" & KEEP THEM OUT OF MY MAILBOX & MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS OUTRAGEOUS

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  19. AOL Feedback AOL Desktop Gold

    I do not like the X large totals in New e-mail extra large totals in Old e mails. that is not easy for me to know how many e mails I receive for each individual day. ALSO I do not like that the SENT Mail shows all those X large totals. I WANT TO KNOW TOTALS FOR EACH DAY NOT OLD FOREVER TOTALS MARIANNE SAAS

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  20. signature

    AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.

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