AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

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  2. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

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  4. Advertisements fill empty Spam, Sent and Old Mail box's

    Seems like every time there is an Windows update something in AOL goes wrong or unusual.

    My latest issue is that when the Spam Mail, Sent Mail or Old Mail box's are cleared an Advertisement is inserted to the empty box.

    If I leave one email in any of these the advertisement is not inserted.

    Does anyone see the absurdity of an advertisement being put there?
    This is probably just an over site that was not realized by the programmer by making an advertisement fill blank spots.

    Please make all advertisements in the email system go away. That should fix…

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  5. Email flagging on the desktop gold version

    Bring back email flagging. The mobile app does it and it should be synced to the desktop app.

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  6. Request improved emoticon selections in email

    The current choices for emoticons in email is poor.

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  7. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

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  8. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

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  9. fix the mail

    put the mail back like it was before you'll screwed it up.I like the way it was I could tell what it was about

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  10. Please return to the original mail format

    Please return to the original mail format

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  11. Blocking of e-mail based on block key words worked in my test

    Your new feature to block e-mail based on block key words works.

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  12. Email "Saved on my PC".

    PLEASE I ASK FOR THE 10th TIME....give us a side bar to quickly access the folder when we are saving an email to "Saved On My PC". I have hundreds of email folders saved on my PC. Having to hold the ARROW, at the bottom of the folder listing until you get to the folder you want is SO ANNOYING AND TIME CONSUMING.

    There is a side bar when I am looking for a particular email in a folder in the Saved on my PC and that is productive...so please make it easier and productive to Save an Email to…

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  13. For what we pay a month for AOL Gold, how long are we going to have to continuing deleting emails twice?

    For what we pay a month for AOL Gold, how long are we going to have to continuing deleting emails twice? Why did you change it. If I didn't want to cancel the email in the first place, I wouldn't cancel it.

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  14. AOL settings

    i want to have single line format whenever i send emails.

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  16. WRT My Mail Folders::: Add a slider bar to scroll through my 200! folders faster. too slow!

    Add a slider bar to scroll through my 200! folders faster. too slow! Or add ability to sub-folder!

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  17. allow spelling changes within spell check.

    after generating an email, one uses aol spell check and comes across a misspelled word-
    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

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  18. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

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  19. IMPROVEMENTS

    The technician was very helpful ... however, the AOL GOLD system tends to freeze ... prevents you from doing work on many occasions and you must re-start your computer ... also, it ERRORS when you are sending BCC (bulk) e-mails to organizations and groups that before was much easier ... Spam is now controlled - if needed - from everyones computer, no need to have such restrictions! Thank You!P.S. Loyal customer since 2004!!N.B. Also, your images are not holding like they did previously?PPS Please Change Policy on BCC/Bulk so we can stay customer friendly!!

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  20. Unable tp print AOL Mail

    Unable to print E Mail from new mail and those in folders, Have sent a "Bug" Report twice. No reply. I can print locally saved documents and mail from my G-Mail user ID so this must be an AOL Issue

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