AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. remove dead dog

    why aol make everyone look at a dead dog week after week?

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    Reviewed  ·  3 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  2. why is AOL browser not approved for some banking sites

    AOL is not an accepted browser platform for some banking sites, why not? I have accessed the help icon and sent in several bug queries but no one seems to either care enough to respond or ????

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  3. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  4. We're glad you're here

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't clean Browser History

    Why have you changed our going to setting/browser and deleting browser history??? Why do we have to sign off before history is removed. Another ridiculas change to an already faulty program......if it ain't broke why do you keep changing things???

    Also why do I need to sign in to send this...obviously I am already online...or is this a way of tracking member who are complaining about the "wonderful" AOL Gold??

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  6. New mail layout sucks...

    The new AOL owners don't seem to be very concerned about their customers, in fact they're making it more complex. I expect they will re-initiate the old program and charge us to use it. Are we all aware we don't have to pay for service at Google, MSN, Yahoo, etc. Why are we paying for the most screwed up of the bunch?

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    Reviewed  ·  2 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  7. We're glad you're here

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sign On and then Reboot to have mail and favorites show each time I open Gold

    Ofter opening Gold, sign on pops up, check save password, auto sign box, Gold opens but no personal items like mail, favorites, etc. Reboot my PC, then go back signing on, checking boxes, everything comes just fine. Then if I log off, which I won't until tomorrow, back procedures.

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop **** PopUps!!!

    Please Please!!! when reading in the browser a "REDIRECT" pops up and a extremely vulgar ad appears and you cannot go back to what you were reading or looking for! I've asked before but nothing has changed so I'm asking again. If I want to see ***** I will look for it. Can you imagine if a child was looking for info and this popped up???
    Please discontinue this sort of thing!!!!

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    Reviewed  ·  4 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  10. AOL Gold *******!!!!!!

    Apparently these are ********** that designed Gold and haven't gotten it right yet????????????? You should have built upon 9.8 or kept it since we are getting charged for less options and the worse of all coverage!!!!!!!!!!!!!!! SAD what you have become!!!!!!!!!!!!!!!!
    Even the higher up mgmt needs firing!!!!!!!!!!!!!!!!!!!

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remove your block on conservative websites. It is not your place to block where i go after i have acknowledge your notification

    Remove your block of conservative websites because you don't agree with what they post. its ******** that you warn there might be objectionable items or stories there then even block the "proceed' choice also. It is NOT your place nor right to determine where on the net an adult can browse. I am 58 years old and am quite capable of choosing what i see on the WWW,

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3rd Party cookies

    AOL Gold apparently does not have an option to block 3rd party cookies. I want that option to protect my privacy. Without it I may cease using AOL Gold and go to other browsers.

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    Reviewed  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  13. We're glad you're here

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  14. Browser Related Issue

    Follow up for the issue that i have reported 4days ago about not being able to utilize and have the reply button for the craigslists.com. Please have it fix as the issue started since 01/27/2019. Please provide me a feedback if possible as this is a work related website for me and it's not satisfying to know that it's available in AOL Desktop Gold. Thanks.

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    Reviewed  ·  8 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  15. Could you take down the video adds and news videos ,when I open AOLGOLD it slowes down my computer.

    Could you take down the video adds and news videos ,when I open AOLGOLD it slowes down my computer

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    Reviewed  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  16. We're glad you're here

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  17. why do we have to keep clicking

    Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  18. Negative contrast for vision impaired

    Please add a feature for aol desktop gold that wil enable negative contrast for vision impaired or macular degenaration, just like the feature that is available on the old aol desktop 9.2

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  20. The font size in the address field of the browser is too small. AOL tech support says you can't change it.

    Either increase the font size or provide a selection of font sizes such as small, medium, large, and extra large.

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    Reviewed  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
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