AOL Desktop Gold


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  2. Billing Snafu

    Out of nowhere, I am told I must update my payment information. I was threatened with termination of my service if I did not update the payment method. When I called, I was told it was an issue between AOL and a credit card company.

    My payment method has not changed. With all the threats of theft of financial information, I was not comfortable having to input the information. When I finally did, the screen presented was so faint that I had a hard time finding where to input what, and the field for the security code from the credit…

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  3. Price increase!

    Why wasn't I ever informed of an increase for services?

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  4. account prices

    you have charged my discover cared for two months double I only have one account fix it now are I will shut it down

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  5. I can't find iolo on my computer even though i see it update once in awhile

    Where is ioLO on my computer?...I am paying for it and want a shortcut on my desktop...I don't see it in the control panel.....

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    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our team at 1-800-827-6364.

  6. Can anyone explain to me WHY I AM STILL AN AOL MEMBER? Yes I've been with them for 30+ years, but why? AOL is the worst web service there is

    My idea, (and this is brilliant, why didn't I think of this sooner) is to get a new account with a modern company like Google, ho did someone say that its free). Set my AOL account up with an auto reply to my NEW BETTER ACCOUNT WITH SOMEONE ELSE. Does AOL still do that. And after a couple months just leave AOL. Brilliant. I've been a member with AOL for over 30+years, but today I discovered that my bank (chase) does not allow AOL to access their web, too unsecured. AOL was high tech in their day, but then so…

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    I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  7. You said I would not be bombarded with ads with paid subscription, wrong, its worse than the fee AOL

    You said I would not be bombarded with ads with paid subscription, wrong, its worse than the fee AOL

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    One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  8. AOL SUPPORT

    I PAY 4 AOL.....NEEDED A TECH TO HELP ME WITH DOWNLOADING AOL TO A NEW COMPUTER BUT THEY DON'T ANSWER THE PHONE.....FORGOT THE PASSWORD & COULDN'T GET ANY HELP WITH THAT !!!!!!!!!!!!!!!!!!!!!! WHAT IN THE **** DO WE PAY U FOR ??????????????????????????????

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  11. I do not really expect anything out of this feedback but here it is anyway.For the last 9 days I have been blocked from My AOL account. I ha

    I Can not sign into my AOL account. I have tried and tried to do so with success. I am almost ready to Cancel my AOL account I have had for 20 years or more. You can see if you check from your end that I have had this account a long time. I do not wish to do this but If I can not sign into the account, i have no other Ideas. I have tried everything even to changing my Pass word. I try and the Help desk sends me a code word via telephone. This has been…

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  12. i can not even chat with an agent. What has happened to AOL

    Tried to get someone to answer some questions . I have been a member 23 years

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  13. My Husband died 3/17/19. How do I cancel his account?

    My husband who's account name is ****@aol.com passed away on 3/17/19. How do I cancel his account?

    Please let me know via email using my ****@aol.com email account.

    Sincerely,

    Kathy K**

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  14. Access Denyed

    Please dont put blockers on account. We have had an AOL account for eons. Last week there was some kind of blocker the cause my laptop to lock up. Had to shut down every time I opened AOL. I contacted the number on the message about a problem with our account. The lady said we owed $ 28.00 approx, and they would fix if we paid the bill.

    Please review our account. Long time user, my wife pays the bills. I think she has done f fine job. I believe wwe have excellent credit and pay our bills. If the…

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  15. Try again later, Oh Oh OOPS and don't forget the cute Broken Robot

    I have been using AOL to keep connected I am disabled and cannot get out.....over the past few months there have been continual times when I cannot log in, or when I log in and hit my Mail box it says many funny things that just tic me off, say try again later... this now has been going on for 2 days. Looked up and read that OATH is owned by VERIZON and that they may be doing away with our emails... which forces me to get a more secure mail service. If anyone has a solution at your site,…

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  16. I can't sign on!!!!!!!!

    I'm in the loop from ****..... trying to sign on and keep being prompted back to previous AOL window.... YOU SUCK!

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    One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. HELLO... I HAVE BEEN IN RECEIPT OF A TERMS OF SERVICE NOTIFICATION IN THE PAST FEW WEEKS AND HAVE A COMMENT OR SUGGESTION FOR YA'LL TO CONS

    HELLO...

    I HAVE BEEN IN RECEIPT OF A TERMS OF SERVICE NOTIFICATION IN THE PAST FEW WEEKS AND HAVE A COMMENT OR SUGGESTION FOR YA'LL TO CONSIDER...

    WHILE I UNDERSTAND THERE ARE RULES TO FOLLOW IN CHAT ROOMS MANY TIMES ARGUMENTS ARE HEATED AND CAN TURN UGLY....I TRY NOT TO US INAPPROPRIATE LANGUAGE BUT IN ANY EVENT WHEN I GET A TOS THERE IS A LINK AT THE BOTTOM OF THE BRIEF EMAIL BUT IT CANNOT BE OPENED....

    IS THIS A LINK TO SHOW US WHAT WE SAID WRONG TO GET THE TOS???

    OLD AOL WOULD ALWAYS HAVE A LINE…

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  19. Why can't I see my Inbox email?

    I am tired of not being able to access things I had beforehand. I can't access my inbox for days at a time. WHAT IS THE PROBLEM? There are emails I am working with and can't access them to respond or deal with.

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  20. aol wiil NOT seach my email want number to cal or chat I pay 19.99 mos looking to change as aol is now painful close to stopping tech not av

    Want it fixed......email does not search.....get error messages stting out of date, no fix from mirsoft 10 or aol fix or I go

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    Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.

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