AOL Desktop Gold


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  1. When I am in AOL my "w" key types out an "r" and my "g" key types out an "o" this ONLY happens in America on line. Please advise.

    When I am in AOL my "w" key types out an "r" and my "g" key types out an "o"
    this ONLY happens in America on line. Please advise.

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  2. reply button

    When I try to forward or reply to my email - it causes my AOL desktop to freeze. This happens quite frequently - just in the past month it has happened several times.

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  3. Location Setting

    Location Setting

    Location setting from welcome page does not transfer when extended forecast is requested.

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  4. Password

    Why is my save password checked off. I never checked it. I undo it and it's there next time I sign on

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  5. UPGRADES TO GOLD

    MY MAIL, SAVED ON MY PC, WAS LOST WHEN YOU UPGRADED GOLD TODAY BUT IT HAD AN ERROR IN THE UPDATE AND WOULD NOT OPEN. MICROSOFT MESSAGE WAS THAT A FILE WAS MISSING SO I SHOULD UNINSTALL AND REINSTALL GOLD. I DID THAT AND GOLD NOW OPENS BUT EVERYTHING IS LOST EXCEPT MAIL NOT YET OPENED--THIS SHOULD NEVER HAPPEN

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  6. chat room

    Every time I go into a chat room after I type a few sentence I get frozen out. I need to go out then back in then it happres again. This happens on both my computers. Any suggetions

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  7. AOL needs to stop pushing software on its customers. One just ruined my computer hard drive.

    Years ago I had purchased Systems Mechanic, discovered it didn't live up to its performance and I canceled it. Then last year, AOL representative pushed hard for me to buy the new version, saying it would really help me keep my computer running well. Yesterday I had done a memory defrag that recommended several passes. Then right after I noted suddenly I could no longer transfer files from my C drive for a weekly back up session. I have a contract with HP Smartfriend and the tech support did an excellent job in trying to get my file transfer working…

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  8. AOL Desktop Gold takes time to sign in (Not Responding)

    Please check AOL Desktop gold since I am constantly getting (Not Responding) after signing in.

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  10. RISKY CONNECTION BLOCKED !!!!!!!!!!!!!!!!!!!

    NICE GOING *********** AOL !!!!!!!!!!!!!!!!!! FROM McAfee : RISKY CONNECTION BLOCKED: IP ADDRESS: 51.68.170.59
    PROGRAM: AOL DESKTOP GOLD FIX IT OR I'LL FILE A REPORT AGAINST YOU !!!!!!!!!!!!!!!!!!!!!!

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  11. Trend Chaser

    One of your pages 9/71: "Only someone with an IQ of 130 can pass this quiz" by Trend Chaser. When you click on it Norton blocks it as an unsupported technical site.

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    I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.

  12. Why AOL gold Icon is Not Working

    AOL Gold icon is not Responding? Checkout the reasons why your AOL gold icon is not responding:

    Poor Network Conditions
    Bad Connection to Source Files
    Incompatible System and Software
    Virus or Malicious Program
    Outdated Software
    Bad Windows Update
    Virus or Malicious Program

    If you want to solve these kind of errors then please check the troubleshooting tips at https://www.emaildesktopgold.com/troubleshoot/aol-gold-icon-not-responding/

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  13. I was trying to ignore someone in a AOL chat room and their name does not show up on the list so I can't ignore them.

    Next time it happens, I will first try ending AOL session and trying again, and then after that I will try to reboot my computer to see if it works.

    Note: this is random screen names, not one person, and sometimes it works sometimes it doesn't. A total random problem.

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  14. EMBEDDED IMAGES

    WHY DO U CALL AOL: GOLD ?????? THERES NOTHING GOLD ABOUT IT !!!!!!!!!!!!!!!!! NO EMBEDDED IMAGES SHOW UP.........AOL IS NOT RESPONDING,AOL COULD'NT SEND MAIL BECAUSE OF ERROR............CLICK ON IT AGAIN & THE MAIL DOES SEND !!!!!!!!!!! ARE U ALL NORMAL @ AOL ????????????? I HAVE BEEN WITH AOL SINCE THE DAY "STEVE CASE" HAD OWNED IT !!!!!!!!!!!! THIS IS OUTRAGEOUS HOW U TREAT US & MAKE US PSY FOR NOTHING !!!!!!!!!!!!!!!!!!!!!!!!! LETS SEE IF U POST MY COMMENTS OR BAN THEM AGAIN ??????????????? TRUTH HURTS DOESN'T IT

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  15. Unusual AOL problems the last couple of days.

    Has anyone else experienced unusual difficulty with AOL the last couple of days? Here's what's been going with my aol: 1) I take steps to save an email to a new folder. The email does not show anywhere in the new or old or deleted sections, but the new file folder with the saved email is not showing up in the saved area or anywhere else. 2) I wrote an email and clicked to send it. It doesn't send. I give it a few minutes and then click send again. It doesn't send this time either, and doesn't give me…

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  16. AOL Desktop gold/Page is not fully opening in mail

    The x button to close the window from the read mail is dissappearing from view on the upper right hand corner.

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    Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. Chats needs to improve

    Wheres is the red heart on that used to be on the chats and chat room list? This chats needs also improvements, when open the window to get to the chat it gets in blank I have to close the the chat room list to reopened, I have to do it several times. Also, when we send the message it keeps sending in the same massage, this is confusing specially if we are chatting with a different person. The chat frizzes a lot. We can use a dotted line like this ... it does't respond to send the message, to…

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  18. HELLO DOES ANYBODY WORK IN THE REPORT A BUG SECTION ??

    YES DOES ANYBODY WORK IN THE REPORT A BUG SECTION OR WHAT ?? AM I WASTING MY TIME OR WHAT ?? I WROTE FIVE LETTERS AND MY HUSBAND HAD WRITTEN ABOUT OUR AOL E-MAIL SECTION...EVERY TIME GO GO TO A DIFFERENT DATE AND SAVE THE E-MAIL IT KEEPS POPPING UP TO THE TOP OF THE WHOLE PAGE TO CURRENT DATE INSTEAD OF STAYING ON THE DATE YOU WERE AT...I WOULD LIKE SOMEONE TO FIX IT ON BOTH OUR E-MAILS THIS HAS BEEN GOING ON FOR SOME TIME AND YOU GUYS STILL DO NOT FIX THIS....IF THAT BUG SECTION DOES NOT…

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    In this case, let me put you in touch with one of our AOL Desktop Gold Technicians to look more into this. Please call at 1-888-265-3733.

  19. unhappy!

    My scan does not work with my AOL Gold HELP !

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  20. Fix Video Player

    Fix your video player! Every time I try to watch a video on your Aol.Video service, I get this: "Sorry, a network error caused the video download to fail. Please refresh and try again." Why? I watch videos all the time on my computer, this only happens of AOL! Why? I thought this was the new and improved AOL. Please fix it!

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