AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Latino Chat (both chts)

    You people add a massage that says " This massage violets our community guidelines" Uff this is very annoying. We are not violating nothing and this massage, don't let us to send our massage. Make the box enough to fit several sentences, like a paragraph

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. EMBEDDED IMAGES

    ENOUGH IS ENOUGH NOW !!!!!!!!!!!!!!! FIX THE PROBLEM WITH THE ......EMBEDDED IMAGES !!!!!!!!!!!!!!!! THIS IS OUTRAGEOUS..........ALL U DO IS SEND OUR MASS E-MAILS ABOUT IT BUT DON'T FIX IT !!!!!!!!!!!!!!!! ***** U ALL @ AOL

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. For crying out loud - stop trying to change how we reply to posts! It was fine the way it was and there's no need to have a pop-up box!

    The original way to reply to posts was fine - we just clicked on "Reply" and posted the reply. There is absolutely no need for the stupid box, especially when the darned thing pops up enabling me to reply to myself. Out with the new, go back to the old! As my daughter has said for years, most often when people come out with what they think is new and improved what it really amounts to is new and fu**ed up. This new method you've come up with to reply to a post is a perfect example of how correct…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Why are we paying so much for AOL monthly when services are always being removed

    I only stay with AOL (have been on the service for over 20 years) because of my e-mail address and saved e-mails. Other services for free or less let you see if your mail has been read. Can no longer paste animated photos in e-mail (like with the old AOL). Animation no longer works. Choice of fonts for e-mail has been sharply reduced. Artwork was taken away from e-mail. I could go on and on. Never a response to these posts that people put on. All these products AOL offers to members are a revenue source. Free for a very…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Add all the settings in one window

    Alphabetical Manage My Settings is apart of settings in the tool bar, add all together, like before.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Latino Chat Cincuenta Y Pico

    Is one word that we can't write it, "DICE" is a Spanish verb "Say" in English. And is been like this since this chats were available for AOL members. Now is giving the massage " This messages violates our community guidelines" really? Fix it please

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When I click on an article that says something like "state that uses the most candy" I want to immediately know what state that is!

    When I click on an article that says something like "state that uses the most candy" I want to immediately know what state that is without having to click through a bunch of other states before I get to it. It's very annoying and really pi**es me off to the point where I'm ready to just get rid of AOL altogether.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. upgrade outlook pst file

    I am using an Outlook PST file in which I can access data up to 2 GB, after which I can not save mail or anything else. I have to upgrade this by upgrading it?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Desktop shortcuts

    GEEZ LOUISE! Yet ANOTHER unrequested, unwanted, shortcut placed on my desktop today. If I left all of the shortcuts your worse-than-garbage program put on my computer, I wouldn't have room for the shortcuts I WANT on my desktop. One link to your garbage program on my desktop is enough.

    Your GOLD program is SO VERY INFERIOR to the previous version, that I have given up and my 25 year membership with AOL ends this week.

    So long, ****.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. SPAM SETTING

    YOU WANT TO :FLAG AS INAPPROPRIATE MY COMMENT AGAIN ????????????? I HAVE THE RIGHT FOR WHAT IS CALLED "FREEDOM OF SPEECH YOU LOSERS !!!!!!!!!!!!!!! SO FAR I DID ONLY COMPLAINT TO YOU BUT THAT CAN CHANGE REAL FAST !!!!!!!!!!!!! I HAVE BEEN A MEMBER SINCE LATE 1985 & WONT PUT UP WITH "AOL'S" LIES ANY MORE !!!!!!!!!!!!!!!!!!

    CLEOPATRA commented · January 17, 2019 8:25 AM · Flag as inappropriate
    TIM ARMSTRONG SINCE U "CAN'T" LEAVE THINGS ALONE & KEEP SCREWING US OVER & OVER PAYBACK IS SWEET !!!!!!!!!!!!! WITH THE OLD SPAM SETTINGS I COULD BLOCK MAIL BESIDES FROM AOL…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Comments sections

    It would be wonderful if all articles had a comments section where I could express my thoughts - within the parameters of AOL rules and regs, of course.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. spam settings

    HOW MANY MORE CHANGES ARE YOU GOING TO MAKE ?????????? THIS IS "NOT" THE AOL WE LOVE OR KNOW !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS GETTING TO BE BULL CHIT !!!!!!!!!!!!!! TIM ARMSTRONG ........THEY DON'T MAKE ROLLS OF TOILET PAPER BIG ENOUGH FOR YOU !!!!!!!!!!!!!!!!!!! YOU RUINED AOL & WONT STOP !!!!!!!!!!!!!!!!!! ENOUGH IS ENOUGH

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. OUTLOOK and AOL

    AOL is behind the times with the calendar not being compatible with OUTLOOK. It is becoming more and more difficult to continue to use AOL because of this. PLEASE allow your loyal users to continue and not go to Gmail like the rest of the world! I want to stay with AOL. Make AOL calendar compatible with outlook so meeting and calendar invites will go to the outlook calendar automatically. THanks

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I click on your weather app, says it's 17degrees her in Bradenton,Fl Click on zip code,blocked due to pup!

    I click on your weather icon, says it's 17degrees here in Bradenton,Fl
    Click on enter zip code and it's blocked because of pup.
    What's going on there?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. viantis

    viantis advertiser had a $5 trial on aol. Tried it didnt work called to cancel the viantis after recieving $89 bill for the free trial bottle. Was told no refund then was given 30% and then after threats of a lawsuit was given %50 back. they should not be on your AOL advertisers. This is a crooked business practice and needs to be corrected.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. How about the ability to create and view profiles for those who opt to c

    hat every once in a while? After all, isn't this social media?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!

    How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. SPAM "stuck" in my mailbox

    Today marks the 3rd time that some SPAM is stuck in my spam folder. The message shows up in the count of spam messages but the message doesn't show up in the folder so I can delete it. From the first time when Tech Support called me and couldn't delete it, I know that I have to sign on to AOL web mail on the Internet and then can delete it. But this has started to be the rule rather than the exception because it has happened 2 times in the past 3 days. I'm at the point where I…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base